Community-led Emergency Management Plan | Location/Suburb/s

Community-led

Emergency Management Plan

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Prepared by

______

Community-led Emergency Management Plan | Location/Suburb/s

TABLE OF CONTENTS

Location/Suburb/s Community Support Centre

Location

Volunteer Community Support Centre Coordinators

Volunteer Community Support Centre team members

Opening the Community Support Centre

Community Support Centre management

Key contacts

Recording information

Pre-event

During an event

Maintaining a log of events

Resupply

Community-led Emergency Management Plan | Location/Suburb/s

Location/Suburb/s Community Support Centre

Community Support Centres are community led and operated facilities that enable community members to be responsive and resilient through periods of isolation during a disaster event.

Community Support Centres are not evacuation centres but can be used as a hub for sharing information with the community. Theyare:

  • a place for providing information and support to the affected community
  • a location for resupply
  • a rendezvous point
  • a place for provision and distribution of stores to the community
  • a place for the provision of health care services.

Location

Enter street address

GPS Coordinates: Enter GPS Coordinates

Screen shot of map of area

Volunteer Community Support Centre Coordinators

The role of the Volunteer Community Support Centre Coordinator is to provide leadership, planning and coordination of activities associated with the management and operation of the Community Support Centre.

The role of the Volunteer Community Support CentreDeputy Coordinator is to provide support and ongoing assistance to the nominated coordinator (e.g. to manage and coordinate specific tasks).

Key Coordinators are listed below:

Coordinator name / Contact numbers / Email / Organisation
Name / Phone number(s) / Email address / If appropriate
Name / Phone number(s) / Email address / If appropriate

Volunteer Community Support Centre team members

The role of Volunteer Community Support Centre team members is to assist the Volunteer Community Support Centre Coordinator to plan and coordinate activities associated with the management and operation of the Community Support Centre.

Team member / Contact numbers / Email / Organisation
Name / Phone number(s) / Email address / If appropriate
Name / Phone number(s) / Email address / If appropriate
Name / Phone number(s) / Email address / If appropriate

Opening the Community Support Centre

Triggers for opening the Community Support Centre may be as a result of one of the following:

  • police request
  • decision by a Community Support CentreCoordinator based on local knowledge and circumstances.

Keys to the centre are held by the following people. All members of the Volunteer Community Support Centre group should be advised as soon as possible that the centre is to be, or has been, opened so that staffing of the centre can be achieved as quickly as possible.

Key holder name / Contact numbers / Email / Organisation
Name / Phone number(s) / Email address / If appropriate
Name / Phone number(s) / Email address / If appropriate
Name / Phone number(s) / Email address / If appropriate
Name / Phone number(s) / Email address / If appropriate

Community Support Centre management

The following table outlines tasks that may be completed when the Community Support Centre isinitially opened.

Task / Responsible or notes / Date/Time completed
Inform the enter name of Ward OfficeWard Office that the Community Support Centrehas been opened.
Ph: enter contact number for Ward Office.
Inform the enter name of Police Station Police Station that the Community Support Centrehas been opened.
Ph: enter contact number for Police Station
Inform the Principal, enter name of local schoolState School, that the Community Support Centrehas been opened.
Ph: enter contact number of local school
This row may need to be duplicated depending on the number of schools in the area.
Locate the emergency kit stored at the centre to obtain key equipment for use if required.
A notice board should be used to display and convey important information to the community.
Refer any requests for assistance to the appropriate organisations and agencies.
Consider any at-risk community members as part of the operations and activities of the Community Support Centre(at-risk includes those members with special needs, such as the elderly, persons in aged care facilities, and persons with disabilities).
Maintain a log of events.

Key contacts

Name / Contact numbers / Email / Organisation/Notes
Dial 000 in emergency or life-threateningsituations
LocalPolice Station / Phone number(s) / Queensland Police Service
Local Fire Station / Phone number(s) / Queensland Fire and Emergency Services
Local ambulance / Phone number(s) / Queensland Health
Local SES Group Leader / Phone number(s) / State Emergency Service
Brisbane City Council / (07) 3403 8888 / Contact Centre
Enter suburbMedical Centre Pharmacy / Phone number(s) / Chemist
Enter nameFamily Practice / Phone number(s) / Doctor

Recording information

The recording of personal information from community members may be necessary to facilitate a coordinated and effective community response. Information provided by members of the community will be subject to privacy laws and should be treated in a secure and confidential manner.

Pre-event

Where possible, gather information from the community that may be useful in an event. This might include:

  • personal skills and attributes (e.g. nurse, doctor, first aid qualification, blue card holder, trade skills, chemist, child care worker)
  • people/organisations in possession of useful equipment or resources (e.g. fuel, portable lights, portable pet containers, generators, machinery – e.g. bobcat/excavator/chainsaw and relevant licence)
  • offers of assistance.

During an event

People may come to the Community Support Centre in need of assistance. The minimum information recorded should include:

  • name, date of birth, address and contact phone numbers
  • number of persons in the group
  • address where staying (if not home address)
  • accommodation required
  • assistance required.

Additional information of value may include offers of assistance and skills and equipment.

Maintaining a log of events

Where possible,maintain a log to record activities and important issues. Log entries should include:

  • conversations with authorities
  • requests made to authorities
  • matters of interest
  • key or critical events
  • incidents that may occur at the centre
  • volunteer change-over
  • resupply requests/drops etc.

Logs can be electronic or hard copy and should be kept secure. Electronic logs should be backed up regularly. Each log entry should include:

  • date
  • time
  • name of person entering the log
  • details of other parties referred to in the log entry.

Resupply

The purpose of resupply for communities is to ensure that members of the community can access essential goods required to maintain the safety and wellbeing of humans and domestic animals during periods of isolation.

Essential and non-essential supplies

The following tablesshould help to determine goods that are considered ‘essential’ to maintaining human life and/or health until normal resupply operations can recommence:

Essential supplies
Basic foodstuffs / Preferably either dried or tinned or otherwise packaged for an extended shelf-life without special storage.
Basic cleaners and disinfectants / To enable communities to maintain adequate hygiene practices (subject to clearance by the carrying agency).
Baby supplies / Baby foods, formula feeds for babies, and nappies.
Medical supplies / Medicines and medical supplies, water purification tablets/treatments (subject to clearance by the carrying agency).
Pet food / Dried and tinned pet food.
Fuel / For essential motor transport and to keep electrical generators running to provide power for cooking, heating, lighting, refrigeration, water pumps and similar electrically powered appliances used to prepare or preserve food, maintain life, or provide purified water(subject to clearance by the carrying agency).
Batteries / For powering transistor radios, or hand held/portable radio transmitters/receivers.
Non-essential supplies
Beverages / Alcoholic drinks and canned or bottled soft drinks (except on the advice of appropriate health authorities).
Tobacco products
Entertainment items / Entertainment equipment and electrical goods of any description (other than those to replace unserviceable household food preparation and similar goods).
Other items / Merchandise for retailers to trade (other than those items considered essential to maintain human/animal health).

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