Communities & Devolution Team Manager

Mr Mark James

Communities & Devolution Team Manager

Communities & Organisational Development Directorate

Cornwall Council

Room 4S New County Hall

Truro

TR1 3AY

TIME SENSITIVE - Consultation period end date: 23rd November 2016

Dear Mr James

Further to our previous letter, we are writing to you as part of a formal consultation process regarding our current programme of intended public payphone removals. This letter formally starts our consultation with you and the local community.

There are currently 180 public payphones in your area which have been identified and proposed for removal by BT under the 90-day consultation process and details of these payphones are shown below.

To ensure that the local community are fully informed, we have placed consultation notices on the relevant payphones, and a sample notice is enclosed. We have also included the date we posted these notices on the payphones. The consultation period will close on 23th November 2016.Unless you contact us to agree otherwise, responses received after this date will not be accepted.

This consultation process gives your local communities the opportunity to adopt a traditional red ‘heritage’ phone box and make them an asset that local people can enjoy. It’s really simple to do and it costs just £1 -

http://business.bt.com/phone-services/payphone-services/adopt-a-kiosk/

Overall use of payphones has declined by over 90 per cent in the last decade and the need to provide payphones for use in emergency situations is diminishing all the time, with at least 98 per cent of the UK having either 3G or 4G coverage. This is important because as long as there is network coverage, it’s now possible to call the emergency services, even when there is no credit or no coverage from your own mobile provider.

You may also want to consider the recent Ofcom affordability report which found that most people do not view payphones as essential for most consumers in most circumstances -

http://stakeholders.ofcom.org.uk/binaries/research/affordability/affordability_report.pdf

On the 14th March 2006 the Office of Communications (Ofcom) published a statement following their 2005 review of universal service in the Telecommunications market, which includes a requirement for payphone provision to meet reasonable needs. Part of that statement amended our obligations with regard to the removal of payphone service - http://stakeholders.ofcom.org.uk/consultations/uso/uso_statement/

As stated in Ofcom’s 2005 review, it is the responsibility of the local authority to initiate its own consultation process to canvas the views of the local community. They would normally expect these consultations to involve other public organisations such as the Parish or Community councils and work within the terms of the Communications Act 2003. This means that you must be able to objectively justify your decisions.

Full guidance on the removal process can be viewed at: http://stakeholders.ofcom.org.uk/binaries/consultations/uso/statement/removals.pdf

and a summary is available at:

http://stakeholders.ofcom.org.uk/binaries/consultations/uso/statement/removing_callboxes.pdf

The guidance also details the appeals process we must follow in case of unreasonable objections.

What you need to do next

Please complete and return the attached annex with your decision on each payphone.

If the decision is that the local community wish to ‘adopt’, please provide their contact details and we’ll do the rest.

If you wish to ‘object’, you’ll need to complete the last column with your reasons, having reviewed all of the factors set out in Annex 1 of Ofcom’s guidance (see link above), and the information sent to you in our previous letter.

If the information is incomplete for any payphone in the list, then we’ll assume you have no objection to its removal and also that you do not wish to adopt it.

The best way to respond to us is by email at . Please retain proof that the email was sent or apply a read receipt. If you would prefer to respond by post please use the following address and allow at least two days for postal delivery:

BT Payphones

pp 4th Floor Monument TE

11 – 13 Great Tower Street

London

EC3R 5AQ

You will need to obtain proof of postage from your local post office and be aware that we are unable to receive mail that requires a signature.

If you’ve got any questions then please get in touch with us by emailing .

Yours sincerely

Rick Thompson

Payphone Planning Officer

British Telecommunications plc
Registered office:
81 Newgate Street
London EC1A 7AJ
Registered in England No 1800000
www.bt.com

Cornwall

Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
0120872110 / OPPOSITE LANE END COTTAGE WASHAWAY BODMIN / PL30 3AB / 0 / 06/08/2016
0120872913 / OUTSIDE HELLAND VILLAGE HALL HELLAND BODMIN / PL30 4PX / 18 / 06/08/2016
01208812119 / PCO SLADESBRIDGE WADEBRIDGE / PL27 6JF / 3 / 06/08/2016
01208812281 / PCO BODIEVE ROAD WADEBRIDGE / PL27 6EF / 0 / 06/08/2016
01208812338 / PCO WEST HILL WADEBRIDGE / PL27 7ET / 76 / 06/08/2016
01208831216 / PCO LANIVET BODMIN / PL30 5ET / 134 / 08/08/2016
01208831434 / PCO NANSTALLON BODMIN / PL30 5LA / 19 / 08/08/2016
01208841201 / PCO ST. KEW HIGHWAY BODMIN / PL30 3DP / 39 / 07/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01208841310 / PCO WATERGATE LANE ST. MABYN BODMIN / PL30 3BJ / 9 / 07/08/2016
01208841386 / PCO LONGSTONE ST. MABYN BODMIN / PL30 3BZ / 3 / 07/08/2016
01208850209 / PCO DELABOLE ROAD ST. TEATH BODMIN / PL30 3JF / 6 / 07/08/2016
01208850381 / PCO LYTHERVA ST. TUDY BODMIN / PL30 3NN / 70 / 07/08/2016
01208862210 / PCO PITYME FARM ROAD ST. MINVER WADEBRIDGE / PL27 6PL / 0 / 06/08/2016
01208862281 / PCO CHURCHTOWN ST. MINVER WADEBRIDGE / PL27 6QH / 2 / 07/08/2016
01208862430 / OPP LONGHOUSE LANE ROCK ROAD ROCK WADEBRIDGE / PL27 6NW / 62 / 06/08/2016
01208863398 / PCO TREBETHERICK WADEBRIDGE / PL27 6SB / 5 / 06/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01208872204 / PCO COUCHS MILL LOSTWITHIEL / PL22 0NJ / 4 / 06/08/2016
01208872574 / COTT ROAD GRENVILLE ROAD LOSTWITHIEL / PL22 0EP / 2 / 06/08/2016
01208872693 / PCO LANLIVERY BODMIN / PL30 5BT / 0 / 06/08/2016
01208880346 / PCO TRELEGHTS PORT ISAAC / PL29 3TE / 4 / 07/08/2016
01209215408 / O/SREDRUTH HOS.BLOWING HS HL PENVENTON REDRUTH / TR15 1TE / 54 / 05/08/2016
01209216153 / PCO CARN BREA VILLAGE REDRUTH / TR15 3BA / 0 / 04/08/2016
01209216863 / PCO AGAR ROAD ILLOGAN HIGHWAY REDRUTH / TR15 3EF / 25 / 05/08/2016
01209313769 / OPP WHEAL BASSETT COURT GLOBE SQUARE CARNKIE REDRUTH / TR16 6SN / 3 / 04/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01209712582 / PCO THE GLEBE CAMBORNE / TR14 7ER / 193 / 03/08/2016
01209712624 / PCO CHAPEL HILL BREA CAMBORNE / TR14 9BE / 13 / 04/08/2016
01209714273 / PCO PENWARE PARC CAMBORNE / TR14 7QR / 16 / 03/08/2016
01209714421 / PCO KEHELLAND CAMBORNE / TR14 0DD / 0 / 03/08/2016
01209715801 / O/S PLUME OF FEATHERS CARN BREA LANE POOL REDRUTH / TR15 3DS / 186 / 05/08/2016
01209820317 / PCO FORE STREET ST. DAY REDRUTH / TR16 5JU / 21 / 05/08/2016
01209831237 / PCO BURRAS WENDRON HELSTON / TR13 0HU / 4 / 04/08/2016
01209831298 / PCO CROWAN PRAZE CAMBORNE / TR14 9NB / 3 / 03/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01209831330 / PCO STATION HILL PRAZE CAMBORNE / TR14 0JT / 18 / 03/08/2016
01209831359 / PCO CROWAN PRAZE CAMBORNE / TR14 9NB / 1 / 04/08/2016
01209831385 / PCO NANCEGOLLAN HELSTON / TR13 0AH / 4 / 04/08/2016
01209831421 / PCO CARNHELL ROAD CARNHELL GREEN CAMBORNE / TR14 0LZ / 1 / 03/08/2016
01209860201 / PCO PENHALVEAN REDRUTH / TR16 6TG / 1 / 04/08/2016
01209860211 / MEDLYN NR POKELLIS PORKELLIS HELSTON / TR13 0EQ / 3 / 04/08/2016
01209860220 / PCO CRELLOW LANE STITHIANS TRURO / TR3 7BA / 16 / 04/08/2016
01209860321 / PCO LONGDOWNS PENRYN / TR10 9DL / 0 / 04/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01288321360 / O/S GPO LOWER SQUARE KILKHAMPTON BUDE / EX23 9QQ / 44 / 09/08/2016
01288331320 / PCO SHOP BUDE / EX23 9SL / 1 / 09/08/2016
01288331358 / PCO CROSSTOWN MORWENSTOW BUDE / EX23 9SR / 0 / 09/08/2016
01288341220 / PCO WEST WEEK CLOSE WEEK ST. MARY HOLSWORTHY / EX22 6XQ / 0 / 09/08/2016
01288352497 / CLEVELANDS/ STRATTON ROAD BUDE / EX23 8AQ / 1 / 09/08/2016
01288352811 / PCO BUSH STRATTON BUDE / EX23 9LA / 6 / 09/08/2016
01288361376 / PCO BANGORS POUNDSTOCK BUDE / EX23 0DS / 0 / 09/08/2016
01326231387 / GILLAN BUS TERMINAL ST. ANTHONY MANACCAN HELSTON / TR12 6JW / 0 / 06/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01326240247 / PCO WHITE CROSS CURY HELSTON / TR12 7BH / 1 / 04/08/2016
01326250201 / PCO PARC AN MANNS MAWNAN SMITH FALMOUTH / TR11 5EU / 52 / 04/08/2016
01326270228 / PCO IN ST JUST LANE ST. JUST IN ROSELAND TRURO / TR2 5HY / 5 / 05/08/2016
01326290648 / BUS SHELTER RUAN MINOR HELSTON / TR12 7JL / 11 / 04/08/2016
01326311469 / PCO TREVERBYN ROAD FALMOUTH / TR11 5BS / 41 / 04/08/2016
01326311498 / PCO ACACIA ROAD FALMOUTH / TR11 2JZ / 11 / 04/08/2016
01326340474 / PCO TREWINCE LANE PORT NAVAS FALMOUTH / TR11 5RH / 0 / 04/08/2016
01326373307 / PCO TRENOWETH MABE BURNTHOUSE PENRYN / TR10 9JJ / 1 / 04/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01326564427 / PCO TREWENNACK HELSTON / TR13 0PH / 1 / 04/08/2016
01326565196 / PCO PARC ASKELL CLOSE GUNWALLOE HELSTON / TR12 7QA / 3 / 04/08/2016
01326565203 / PCO TREVENEN HELSTON / TR13 0NF / 0 / 04/08/2016
01409271338 / PCO VICTORY ROAD NORTH TAMERTON HOLSWORTHY / EX22 6RY / 59 / 09/08/2016
01503220296 / PCO 1PCO LANREATH LOOE / PL13 2NX / 55 / 08/08/2016
01503240305 / PCO HORNINGTOPS LISKEARD / PL14 3PR / 3 / 08/08/2016
01503240322 / UAX WIDEGATES LOOE / PL13 1QB / 2 / 08/08/2016
01503262799 / PCO PLAYING FIELD TERRACE DULOE LISKEARD / PL14 4PG / 5 / 08/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01503272261 / (LANSALLOS VILLAGE) LANSALLOS STREET POLPERRO LOOE / PL13 2QU / 0 / 08/08/2016
01503272301 / PCO TALLAND VIEW KILLIGARTH LOOE / PL13 2JQ / 0 / 08/08/2016
01566772118 / CHAPPLE CAR PARK TREGADILLETT LAUNCESTON / PL15 7EX / 1 / 09/08/2016
01566772370 / VILLAGE GREEN LAWHITTON LAUNCESTON / PL15 9NQ / 3 / 07/08/2016
01566772388 / OLDWIT ROAD SOUTH PETHERWIN LAUNCESTON / PL15 7JA / 0 / 09/08/2016
01566781281 / PCO WARBSTOW CROSS LAUNCESTON / PL15 8TZ / 2 / 09/08/2016
01566781396 / SPO CANWORTHY WATER LAUNCESTON / PL15 8UW / 0 / 09/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01566781398 / SPO ROUGHTOR VIEW MAXWORTHY LAUNCESTON / PL15 8LZ / 6 / 09/08/2016
01566782498 / HIGHER LARRICK TREBULLETT TREBULLETT LAUNCESTON / PL15 9QH / 0 / 09/08/2016
01566785279 / NORTH PETHERWIN PETHERWIN GATE LAUNCESTON / PL15 8LW / 3 / 09/08/2016
0156686311 / PCO 1PCO THE ROW FIVE LANES LAUNCESTON / PL15 7RX / 0 / 07/08/2016
0156686766 / A30 REST AREA LEWANNICK LAUNCESTON / PL15 7QN / 0 / 07/08/2016
01579320613 / PCO HERODSFOOT LISKEARD / PL14 4QY / 4 / 08/08/2016
01579320623 / TREVELMOND DOBWALLS LISKEARD / PL14 4LZ / 0 / 08/08/2016
01579342261 / PCO TREVECCA COTTAGES LISKEARD / PL14 6RH / 58 / 08/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01579342309 / PCO MERRYMEET LISKEARD / PL14 3LP / 2 / 08/08/2016
01579342618 / PCO COMMON MOOR LISKEARD / PL14 6EP / 5 / 08/08/2016
01579342663 / PCO CROWS NEST CROWS NEST LISKEARD / PL14 5JQ / 3 / 08/08/2016
01579345568 / A390 STEPHENS ROAD LISKEARD / PL14 3SX / 9 / 08/08/2016
01579350515 / OPP POST OFFICE THE GLEBE ST. MELLION SALTASH / PL12 6RF / 5 / 09/08/2016
01579362240 / O/S RILLA MILL TELE EXCH RILLA MILL CALLINGTON / PL17 7NT / 58 / 07/08/2016
01579362353 / OUTSIDE POST OFFICE MINIONS LISKEARD / PL14 5LE / 11 / 08/08/2016
01579362424 / HENWOOD RILLA MILL CALLINGTON / PL17 7NT / 0 / 07/08/2016
Telephone Number / Address / Post Code / Number of calls in last 12 months / Posting Completed Date / Agree/ Adopt/ Object / Comments/Reasons
01579362557 / PCO UPTON CROSS LISKEARD / PL14 5AX / 23 / 08/08/2016
01579370282 / PCO BRAY SHOP CALLINGTON / PL17 8PZ / 2 / 07/08/2016
01579370285 / ON THE VILLAGE GREEN HIGHERTOWN STOKE CLIMSLAND CALLINGTON / PL17 8NZ / 8 / 09/08/2016
01579370337 / PCO HIGHERTOWN STOKE CLIMSLAND CALLINGTON / PL17 8NZ / 0 / 09/08/2016