Supported by

Commercial Skills Masterclasses for Public Service Delivery

Liverpool 11th and 12th February 2014

Register now for a two day Masterclass to build your commercial skills for public service delivery.

This masterclass, hosted by Network for Europe in partnership with NCVO, is part of a national programme by the Office for Civil Society to share the skills, tools and techniques used by experts in the private and voluntary sectors to win and deliver public service contracts.

Content

Using case studies,practical commercial tools and the direct experiences of expert facilitators, the Masterclasses will guide you through the commercial skills required to succeed in a world of subcontracts, competition and payment by results.

Surveying delegates beforehand, each event is tailored to your stated needs and interests, and will tackle the key issues involved in both direct contracting and sub-contracting. We’ll cover:

Day 1

-Context: the changing market and your place in it

-Building effective relationships: raising your profile, positioning and building relationships with partners and commissioners;the private sector as a partner

-Assessing subcontracting opportunities: risk and financial assessment of contracts

Day 2

-Bidding and governance: skills for effective bid management, governance and setting contract terms

-Negotiation: the importance of doing it, and how to do it well

-Implementation and contract delivery: tools, processes and challenges when preparing for and delivering a contract

-Learning and adapting:how to respond to changing circumstances during the contract

Who should attend?

We’ve designed these events for service managers, senior staff and trustees in voluntary, community and social enterprise sectororganisations who are:

-Delivering or looking to deliver public services; and/or

-Bidding in consortia or partnership

Event Arrangements and How to book

Places are limited to 25 delegates per Masterclass.

The event details are:

Location Liverpool (venue tbc)

Dates 11th and 12th February 2014

Time 9.30am-4pm

To book complete the booking form here and return .

The cost of the two day course is £40 per delegateincluding lunch and refreshments.

If you cancel within 24 hours of the start of the course or do not attend, 100% of the course fee will be payable.

An invoice will be issued for payment of fees.

Attendance is required on both days of the course.

Designed and delivered by a cross-sector partnership (ACEVO, AVANTA, Capita, Ingeus, NAVCA, NCVO, Serco and Social Enterprise UK), these masterclasses are the first in a national programme funded by Office for Civil Society, Cabinet Office with pro-bono support from our private sector partners.

Further details about the full national programme of Masterclasses is availableon Know How Non Profit.