CLUB TYRES NZ LIMITED

LAY BY ORDER FORM

Applicant Details

Date:

Surname:First Name/s:

Street Number:Street Name:

Suburb:City:Postcode:

Telephone:Mobile:

Email:

Alternative Contact Details(different from applicant details)

Surname:First Name/s:

Telephone:Mobile:

Do you give permission for CLUB TYRES NZ LIMITED to ring your contacts regarding our offer? YES / NO (CIRCLE)

OK, let’s keep your car safe!

Brand of Vehicle:Model: Year: .

Tyre Size (if known):Tyre Price:

Lay by Target: (for rep to complete):

Weekly amount to be paid to Club Tyres Trust Account:

Bank Account details: Bank: ANZBranch: TE RAPA

Account name: CLUB TYRES TRUST ACCOUNTAccount number: 06 0317 0852973 02

TERMS AND CONDITIONS

When placing an order withClub Tyres, you are agreeing to the following Terms and Conditions of Purchase:

  • Club Tyres NZ Limited is independently owned and operated. The customers do not own the company.
  • Our minimum layby periodis 4 weeks with a maximum layby period of 104 weeks.
  • Regular payments must be made in accordance with your layby term being weekly
  • Our minimum payment is $7.00 per week. More can be paid at any time, for example if you need your tyres sooner than expected.
  • We accept payment by Direct Debit only.
  • If you need to change any of your payment details you will need to call our Customer Service Team on 0800 CLUBTY between 9.00am and 5.00pm Monday to Friday.

Delivery

Your layby will be delivered to one of our tyre fitters upon your instructions, i.e when you need your tyres. While every effort is made to deliver as advised,Club Tyres cannot accept any liability for delay due to the customer’s failure to complete customer obligations or any other reason beyond the control ofClub Tyres. Club Tyres cannot accept any liability resulting from a contracted party’s failure to deliver as advised.

Cancellation

Your layby order can be cancelled by you at any time.

If your order is cancelled, cancellation charges will apply of up to 10% on the quoted price of the lay by which enables us to recover our costs.

You may cancel your order at no charge, if payments havenot commenced.

Once payments have commenced a cancellation fee will be deducted from any refund as follows:

  • After order confirmation up to final payment, a cancellation fee of 10% of the payments made to date will apply. (The minimum fee being $45.00

and maximum fee payable is $80).

Payments

Once you have placed your order, payments from your designated account will start on the date you selected, approximately ten days after signing.

Public Holidays

Your Direct Debit payment will come out the working day prior. Please note that we are located in Tauranga, therefore we observe Auckland Anniversary. If you wish to skip a payment on a public holiday, or on the day after, you will need to let us know 2 working days prior.

Missed Payments

If you miss a payment we may email you an updated payment schedule, to reflect either increased payments to cover the missed payment, or a new final payment date. If you miss four consecutive payments we may cancel your order. Please refer to theabove terms applying to cancellation.

Direct Debit Authority

By completing your bank account details and placing your order, you are authorising Club Tyres to debit your payments from your selected account on the day you have chosen. Refer to our Direct Debit Terms and Conditions.

How to stop a Direct Debit payment

If you call us on 0800 CLUB TYRE by midday the working day before your payment is due, we can stop a payment (e.g. before Friday midday for a Monday payment).

How to change your order

You can change your tyre order at any time. Just email us the details on

Product Availability

In the event that a product you have ordered goes out of stock or discontinued by the supplier, Club Tyres will offer a similar product to the same value and comparable specifications. If the alternative is not suitable, we will offer you a full refund.

Returns

We will gladly replace items or reimburse you should a product be damaged in transit, and in accordance with our legal responsibilities as a merchant. We are unable to accept returns for other reasons e.g. if you have changed your mind or have made an incorrect choice about the product, and no longer wish to keep it.

Contract

There will be no contract between Club Tyres and a customer until, Club Tyres issues a notice confirming the customer’s order, and the first payment is received by Club Tyres.

Privacy

Privacy Policy

Club Tyres is subject to the Privacy Act 1993, which provides for the fair handling of personal information, and which sets standards for the collection, access, storage and use of personal information. We recognise our customers’ privacy is important and that they have the right to control it.

How do we collect personal information?

From you directly, when you provide information over the phone, online or on documentation such as an Order Form or a completed customer survey;

From other customers who request us to provide goods or services to you, when they provide information over the phone, online or on documentation such as an Order Form.

Collecting Personal Information from Our Web Site

Club Tyres also collects some information from you when you use the Club Tyres’ web site. Your use of the facilities and services available through our web site will determine the amount and type of information which we collect about you. Some of this information will not be personal information because it will not reveal your identity. The only personal information whichClub Tyres collects about you when you use our web site, is what you tell us about yourself, for example, by completing an online form or information you provide to us when you send us an email. We will record your email address if you send us an email.

What Personal Information doesClub Tyres collect?

The personal information thatClub Tyresis most likely to hold is your name and contact details. Club Tyres may also hold other kinds of personal information that you provide as a result of completing a customer survey.

How doesClub Tyresuse personal information?

Club Tyres uses your personal information to assist us in providing our services to you including:

  • In the event Club Tyres secures “bargain” buys for its members.
  • To deliver your products
  • To process payment for your order

What personal information doesClub Tyres disclose?

Club Tyresmay disclose your information:

  • To banks and financial institutions in accordance with your direct debit authority.

How accurate is the personal informationClub Tyresholds?

Club Tyresstrives to ensure your personal information is accurate and up to date. If you find any inaccuracies in your personal information, please contact us through one of the contact offices.

How secure is personal information?

Club Tyresis committed to ensuring the security of your personal information. Our office administrators are the only employees that have access, in order to safeguard your personal information.