Cloud Retention Policy Guide R2.Indd

With businesses moving more of their data to the cloud in droves, understanding the retention policies of leading cloud services is more important than ever. This guide summarizes the data retention policies of Office 365, Google Apps, Salesforce, and Box.

Office 365 (SharePoint Online)
Business Essentials / Business Premium / E1 / E3
User Recycle Bin Retention / 30 days / 30 days / 30 days / 30 days
Site Recycle Bin Retention / 93 days / 93 days / 93 days / 93 days
Second-Stage Recycle Bin Retention / 93 days / 93 days / 93 days / 93 days
Retention Add-On Available? / — / — / — / —
Office 365 (Exchange Online)
Business Essentials / Business Premium / E1 / E3
Deleted Items Retention / Unlimited / Unlimited / Unlimited / Unlimited
Recoverable Items/ Deletions Retention / 30 days / 30 days / 30 days / 30 days
Retention Add-On Available? / Yes / Yes / Yes / Yes
Retention Add-On Cost / $3/user/month / $3/user/month / $3/user/month / Included
Retention after User Profile Deletion / 30 days / 30 days / 30 days / 30 days
Office 365 (OneDrive for Business)
Business Essentials / Business Premium / E1 / E3
Recycle Bin Retention / 93 days / 93 days / 93 days / 93 days
Site Collection Recycle Bin Retention / 93 days / 93 days / 93 days / 93 days
Retention Add-On Available? / — / — / — / —
Retention after User Profile Deletion / 14 days / 14 days / 14 days / 14 days
Salesforce
Salesforce
Default Retention in Recycle Bin / 15 days
Retention Add-On Available? / —

Google Apps (Gmail)
Google Apps (personal) / Google Apps for Work
Default Retention in Trash / 30 days, then purged / 30 days, then purged
Retention Add-On Available? / — / Yes (Vault)
Retention Add-On Cost / — / $5/user/month
Google Apps (Google Drive)
Google Apps (personal) / Google Apps for Work
Default Retention in Trash / Indefinite / Indefinite
Retention Add-On Available? / — / —
Retention after User Profile Deletion / None / None
Box
Box Starter / Box Business / Box Enterprise
Default Retention in Trash / 30 days / 30 days / 30 days
Configurable Retention? / — / Yes / Yes
Retention after User Profile Deletion / None; data transfer possible / None; data transfer possible / None; data transfer possible

https://support.office.com/en-sg/article/View-restore-or-delete-items-in-the-Recycle-Bin-of-a-SharePoint-site-6df466b6-55f2-4898-8d6e-c0dff851a0be https://support.office.com/en-us/article/Manage-the-Recycle-Bin-of-a-SharePoint-Online-site-collection-5fa924ee-16d7-487b-9a0a-021b9062d14b https://technet.microsoft.com/en-us/library/dn186233%28v=exchg.150%29.aspx

https://technet.microsoft.com/en-us/library/dn163584%28v=exchg.150%29.aspx http://blogs.office.com/2015/02/20/extended-email-retention-deleted-items-office-365/ http://community.office365.com/en-us/f/154/t/232512.aspx http://community.office365.com/en-us/f/148/t/228362.aspx https://help.salesforce.com/apex/HTViewHelpDoc?id=home_delete.htm https://help.salesforce.com/apex/HTViewHelpDoc?id=deactivating_users.htm https://support.google.com/vault/answer/2990828 https://support.google.com/drive/answer/2405957 https://support.google.com/drive/answer/2375102

https://support.box.com/hc/en-us/articles/200519768-Using-the-Trash-to-Restore-Files-and-Folders https://support.box.com/hc/en-us/articles/200520788-Can-I-prevent-content-from-being-permanently-deleted- https://support.box.com/hc/en-us/articles/200520668-How-do-I-delete-a-user-and-transfer-their-folders-

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