Job Description and Person Specification

Job TitleFemaleRecoverySupport Worker (Late)

Reports toWomen’s Residential service Operational Lead

Salary £16,850 - £19,400 pro rata pa dependant on experience

Location Brimscombe, Stroud

HoursPart- Time 22 hours per week

Holidays 25 Days pro rata pa plus statutory

Pension Auto Enrolment Pension in force (6% employer contribution)

Purpose of the role

Supporting and maintaining a safe therapeutic living environment that promotes client responsibility and respect, and to help clients to develop plans for moving forward in their recovery and in overcoming the difficulties they may face in doing this.

Late shifts are from 4.00pm to 10.00pm to be worked on a rolling rota, some weekend work is required.

This job description is subject to review and change as organisational needs dictate.

Main Tasks

Provide support to the service in the following ways:

  • Responsibility for the administration of prescription medicines to clients and for maintaining accurate MAR sheets and medicines stock control records
  • Explain/reiterate the rules and expectations of treatment to clients as required
  • Responsibility for maintaining accurate client recordsthrough client database in a timely manner
  • Challenge inappropriate behaviour and support clients to address behavioural/attitudinal issues
  • To transport clients to medical appointment, meetings etc as directed
  • Facilitate therapeutic activities
  • Provide crisis intervention as required e.g. in terms of supporting clients and discharges etc.
  • Motivate clients to develop and achieve their own recovery capital through personal, social and community links, together with educational, training and employment opportunities.
  • Support clients on a practical level, e.g. assist with housing and financial claims and in matters concerning their health, including the management of prescription medication
  • Responsibility for maintaining house and client expectation and safety standards
  • Support clients to progress through to 2nd stage treatment
  • To maintain regular communication with members of the team ensuring all relevant information is recorded and handed over as appropriate
  • Responsibility for maintaining house and client expectations and safety standards
  • To undertake additional duties as required or directed and which are necessary to meet NT developmental and change objectives
  • Maintain professional boundaries and work within the Code of Ethics for support staff at all times

General Administration/Support Tasks

  • Develop effective communications with the rest of the staff house team to ensure an optimum service delivery is achieved
  • Attendance at Team Meeting and or other meetings as relevant or as directed
  • To establish and maintain links to other organisations necessary to provide on-going recovery support and to ensure that those links are shared within the organisation
  • To make use of internal line management and supervision as provided
  • To be responsible for own safety and others affected by your activities and to ensure adherence to the Nelson Trust policies and procedures regarding Health & Safety
  • To be aware of and work within Nelson Trust policies and procedures particularly those relating to Safeguarding/Protection; Confidentiality and Staff Code of Ethics
  • To be aware of and work within relevant governing standards as notified to you
  • Confident in lone working – Ability to seek and give support to lone working colleagues as required
  • To attend training and development sessions as relevant and as provided
  • Contribute towards the development of the service
  • Contribute toward data collation and reporting as directed
  • Develop own practice by maintaining and improving knowledge of relevant work practices
  • Perform any other duties as may be reasonably expected from you as directed by line management

At all times act in a manner that upholds the good reputation of the Nelson Trust and accords with generally accepted professional conduct.

Be familiar with, and abide at all times by the Nelson Trusts Policies and Procedures, particularly those relating to Safeguarding/Protection, confidentiality and its Code of Ethics.

Observe the organisations Health and Safety at Work Policy and at no time act in a way that may jeopardise the health and safety of clients, staff of visitors to the Nelson Trust.

Undertake other duties and responsibilities as may be required by the team managers or Chief Executive from time to time.

SAFEGUARDING The Nelson Trust takes seriously its responsibility for safeguarding and is committed to safeguarding and promoting the welfare of its service users. Therefore we require that all staff share this and act accordingly by applying organisation policy and procedure and attending annual safeguarding training.

EQUALITY & DIVERSITY Through personal example and clear action demonstrate commitment to equality and diversity ensuring equality of access and treatment in employment and service delivery to all.

HEALTH & SAFETY Promote the Health and Safety at Work Policy and Procedure and ensure these are implemented effectively within the department

The list of duties in the job description should not be regarded as exclusive or exhaustive. There will be other duties and requirements associated with your job and, in addition, as a term of your employment you may be required to undertake various other duties as may reasonably be required.

The Nelson Trust periodically reviews job descriptions to ensure that they reflect the requirements of the role as the service develops.

Probationary period: All posts within The Nelson Trust are subject to a six month probationary period with a mid-point review at 3 months.

Person Specification
Experience
  • Good understanding of safeguarding procedures
  • Experience of working in a residential addiction treatment setting - desirable
  • A demonstrable understanding of the need for, and ability to, deliver quality services.
  • Experience of working with people affected by substance misuse issues - desirable
  • Self-motivated with the ability to work as part of a multidisciplinary team
  • Experience of working in the voluntary sector – desirable
  • Ability to liaise with service users, respond where appropriate in a professional confident manner and escalating where needed

Qualifications
  • Administration of Prescription Medication – Certificated (desirable or must be willing to work towards)
  • NVQ Level 3 or 4 Health & Social Care – (desirable – should be working towards qualification)
  • Food Hygiene Training (desirable)
  • First Aid Training (desirable)

Skills
  • Confident in lone working
  • IT & Administrative Skills
  • Motivational Skills
  • Good verbal and written communication skills
  • Ability to form therapeutic relationships with clients, to support, challenge and retain
  • Full Clean Driving Licence Essential

Personal Qualities
  • Able to focus on designated tasks
  • Attention to detail
  • Tact and diplomacy
  • Professional credibility and confidence
  • Ability to establish and maintain effective working relationships
  • Ability to maintain professional boundaries
  • Employ an empathetic and non-judgmental attitude towards service users.

Other
  • Awareness of equality and diversity principals
  • Understanding of confidentiality and the Data Protection Act 1998
  • A commitment to promoting and safeguarding the welfare of our service users

The Nelson Trust know the value of a diverse workforce, and welcome applications from all areas of the community. All applicants will be expected to undertake a DBS Disclosure, and undergo the necessary employer checks.

This post is exempt under the Equality Act 2010, Schedule 9, Part 1

The Nelson Trust Classification: Public

January 2018

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