Client Name (700) 500-0006 or (700) 000-0056
0000 Customer Road #000 - Alexandria, VA20000
CAREER OBJECTIVE
Accomplished Telecommunications Engineer and Executive seeking a challenging career opportunity where expertise in driving diverse IT initiatives through strategic planning, proactive project management, decisive leadership, dynamic client relations, and targeted international marketing and business development can be effectively applied towards defining and achieving company objectives.
CAREER BACKGROUND
M5 Associates Inc2003-Present
CEO/President
- Direct operations of an Information Technology, Business Process Management, Network/Systems Management, Solutions and Integration, and Business Continuance Consulting firm focused on maximizing client IT capabilities.
- Recruited to strategically define corporate direction, objectives, and targeted initiatives vital to driving corporate revenue growth and leveraging in the Commercial and Federal sectors.
- Successfully develop and launch internal policies and procedures instrumental in achieving corporate goals.
- Restructured corporation into a minority/woman-owned small business to penetrate the Federal sub-contracting market, resulting in significant sales and profit development.
- Demonstrate dynamic communication and relationship management talents in establishing and cultivating key alliances with organizations, associations, vendors, and consultants, with proven track record for delivering productive presentations and successfully negotiating critical contracts.
- Built vital relationships with CSC DynCorp, Unisys, SRA, Verizon, Broadsoft, and government/military sectors.
- Proficiently spearhead major infrastructure, process, and methodology development, hardware/software installation, maintenance and support, and system integration projects, with commitment to ensuring communications consistency, compatibility, and quality.
Key Project Achievements
- Planned, coordinated and delivered Army World Wide Military Command System (WWMMCS) Information System (AWIS) and Joint Computer-aided Acquisition and Logistics Support (JCALS) design projects.
- Actively drove the Health Care Finance Administration (HCFA) project through comprehensive analysis of telecommunications technology support.
- Served as Systems Engineer on NationalMilitaryCommandCenter (NMCC) Pentagon Renovation Program.
Verizon 2000-2003
Senior Project Manager/Contractor, Verizon Global Networks Inc. (2001-2003)
- Streamlined processes and reduced redundancies by developing and deploying project management models.
- Proactively supported IT Network Operations group performance enhancements through strategic reorganization, sound management, and the development and implementation of improved human resource allocation practices and operational processes.
- Managed RFP processes from bidding and proposal review through vendor contract award and monitoring.
- Introduced standardized formal life cycle process for all projects.
Key Project Achievements
- Designed ROI models leading to $210K+ production savings, $255K+ labor cost savings, and a potential additional $285K+ shift reduction labor expense savings; additionally developed an ROI projected to save $1.5M annually.
- Drove MCI/Verizon traffic migration project resulting in 80% increase in network capacity while reducing long-term operating and maintenance costs by 30%.
- Through detailed re-evaluation of vendor contracts, facilitated a 45% contract savings including $1.3M dollars from AT&T and the award of $11.5M in credits from non-affiliated vendors.
- Saved department $132K in monthly fees by launching new in-house project processes.
- Delivered RMS Arula Product installation at 2 data centers within timelines and budget guidelines.
- Reduced and minimized recurring Remote Management System (RMS) and Voice over IP costs through the development and assessment of case models used to define procedural inefficiencies.
- Performed a Gap/Vendor Analysis based on evaluation of products offered by key vendors including Cisco, Nortel, Broadsoft, Pingtel, and Voyant, to define strategic vendor relationships vital to optimizing performance levels while minimizing costs.
- Led 30 team members and Operational Support System (OSS), Engineering, and Network groups in the successful installation of DCN Circuits to support building of hub and POP sites for locations in 34 states.
Senior Project Manager/Contractor, Verizon Advanced Data Inc. (2000-2001)
- Facilitated Bell Atlantic/GTE merger through decisive management of 100 contractor and personnel charged with the seamless integration of Verizon East and Verizon West Operations Support systems.
- Evaluated, negotiated and awarded technology vendor contracts and closely supervised delivery of services.
Key Project Achievements
- Spearheaded the launch of 2 DataCenters with 24 Local and Remote Sites from inception through completion, effectively providing services to approximately 6K users.
- Saved over $18M through proactive negotiations with major hardware/software vendors.
- Instrumental in establishing NY and Reston, VA Verification Testing command centers vital to ensuring operational compliance with FCC standards.
Anderson Consulting1998-1999
Team Lead
- Recruited to apply technology talents towards spearheading 2 major projects.
Key Project Achievements
- As Configuration Manager for the Iridium Project, coordinated product acceptance, contact information, release naming conventions, IT schedules, patch and release approval processes, product/package/ documentation lists, existing processors/ISPs, production environments, and product deliveries for 22 products/16 gateways.
- Proficiently conducted site surveys, created existing call center capabilities documentation, and designed a CallCenter subsystems study of multiple vendors for MCI project.
SRA International Inc1991-1998
Department Manager EC/EDI (1996-1998)
- Cost-effectively administered a $1.5M annual budget to maximize performance while containing expenses.
- Proactively led a 17-member team in facilitating a variety of projects.
Key Project Achievements
- Appointed to represent company in Japan, with focus on developing a comprehensive work plan for the examination of health care, pharmaceutical, grocery, and Department of Defense (DOD) technologies.
- Delivered United Nations Development Program (UNDP) Internet presentations throughout Africa.
- Launched a targeted marketing plan that generated $4M in new revenue.
- Provided the Military Sealift Command (MSC) with Electronic Commerce/Electronic Data Interchange (EC/EDI) production capabilities by developing and establishing an Electronic Commerce Center (ECC).
- Actively participated in monitoring and ensuring EDI regulatory and governing standards as a DISA Alternate ANSI X.12 Voting Member on Federal and DOD programs.
- Supported Defense Satellite Engineering Center (DSEC) Air Force Base and Defense Commissary Agency (DecA) in effective vendor selection through development of a multiple vendor EDI subsystems trade-off study.
Technical Lead (1993-1996); Lead System Analyst (1991-1993)
EDUCATION
Bachelor of Science, Electrical Engineering – GeorgeWashingtonUniversity
Dean's Honors List; Full Scholarship; Engineering Scholarship
PROFESSIONAL AFFILIATIONS
- Institute of Electrical and Electronic Engineers (IEEE)
- National Society of Professional Engineers
- Society of Women's Engineers Association (SWEA)
- Tau Beta Pi - National Engineering Honor Society
- Eta Kappa Nu - Electrical Engineering Honor Society
- Golden Key National Honor Society
- National Association Female Executives (NAFE)
ADDITIONAL INFORMATION
- Multilingual: English, Russian, German, Amharic, Tigrignia
- Who's Who Worldwide 1992-1994 Global Business Leaders
- 2000 Notable American Women from American Biographical Institute
- DOD Secret Security Clearance; SSBI Pending
- Published, Telecommunications Infrastructure in Developing Nations, AFCEA Journal, March 1995, and Preparing for an Internet Capable Infrastructure in Africa,