Clerical Officer Application Form

Please carefully note the following instructions:

  • It is imperative that all sections of this application form are completed in full.
  • Applicants should note that the information supplied in the application form will play a central part of the short-list process and anything you write may be discussed in more depth, should you be called to interview.
  • The section entitled ‘Supplementary Questions Section’ is based on the competency framework for Clerical Officer, further information on each of these competency areas can be found in Appendix 1.

Full Name
Address
Date of Birth
Daytime Telephone Number
Mobile Telephone Number
Email
PPS Number
Nationality
Do you have Special needs?
Have you availed of the public Service Early Retirement?
Do you satisfy all requirements for this campaign?

ACADEMIC, PROFESSIONAL OR TECHNICAL QUALIFICATIONS:

Qualification & Date / Subjects Taken in final exam / Grade obtained / University, College or Examining Authority / Full address at time of Course
Date:
Title:
Date:
Title:
Date:
Title:
Date:
Title:
Date:
Title:
Date:
Title:

Give below, in date order (starting with your current employer), full particulars of all employment (including any periods of unemployment) between the date of leaving school or college and the present date. No period between these dates should be unaccounted for

** P = Permanent, T = Temporary, A = Acting

Where the grade status is not given it will be assumed that the post held is a temporary one.

Name & Address of Employer,
Contractor, Sub Contractor, etc
Length of time employed / From: To:
Employment Status **(P, T or A)
Position Held
Description of Duties & Responsibilities
Reason for Leaving
Address you resided during employment, self-employment or unemployment.

EMPLOYMENT RECORD:

Name & Address of Employer,
Contractor, Sub Contractor, etc
Length of time employed / From: To:
Employment Status **(P, T or A)
Position Held
Description of Duties & Responsibilities
Reason for Leaving
Address you resided during employment, self-employment or unemployment.
Name & Address of Employer,
Contractor, Sub Contractor, etc
Length of time employed / From: To:
Employment Status **(P, T or A)
Position Held
Description of Duties & Responsibilities
Reason for Leaving
Address you resided during employment, self-employment or unemployment.
Name & Address of Employer,
Contractor, Sub Contractor, etc
Length of time employed / From: To:
Employment Status **(P, T or A)
Position Held
Description of Duties & Responsibilities
Reason for Leaving
Address you resided during employment, self-employment or unemployment.

Supplementary Questions Section

Key Achievements

For each of the four areas below, briefly highlight (in no more than 350 words) specific achievements or contributions you have developed over your career to date which demonstrate your suitability to meet the role of Clerical Officer:

Team Work

Delivery of Results


Customer Service & Communication Skills

Information Management / Processing

Specialist Knowledge, Expertise and Self Development

Personal Statement

Outline below (in no more than 300 words) why you wish to be considered for Clerical Officer in the Irish Prison Service and why you believe your skills and experience would be of value

Supplementary Information

Please give below any other relevant information in support of your application.

DECLARATION

I hereby declare that the information given in this form is correct and give my permission for enquiries to be made to establish such matters as age, qualifications, experience and character and for the release by other people or organisations of such information as may be necessary to the Irish Prison Service for that purpose. This may include enquires from past/present employers. The submission of this application is taken as consent to this.

Name of Applicant: Date:

Appendix 1

ClericalOfficerLevelCompetenciesEffectivePerformanceIndicators

Teamwork / Showsrespectforcolleaguesandco-workers
Develops andmaintainsgoodworking relationshipswithothers,sharinginformation andknowledge,asappropriate
Offersownideasandperspectives
Understands own role inthe team, making everyeffort to play his/herpart
InformationManagement/Processing / Approachesanddeliversallworkinathoroughandorganisedmanner
Followsproceduresandprotocols,understandingtheirvalueandthe rationalebehindthem
Keepshighqualityrecordsthatareeasyforotherstounderstand
Drawsappropriateconclusionsfrominformation
Suggestsnewwaysofdoingthingsbetterandmoreefficiently
Is comfortable workingwith differenttypesof information, e.g.written,numerical,charts,andcarriesoutcalculationssuchasarithmetic,percentagesetc
DeliveryofResults / Takesresponsibilityforworkandseesitthroughtotheappropriatenextlevel
Completesworkinatimelymanner
Adaptsquicklytonewwaysofdoingthings
Checksallworkthoroughlytoensureitiscompletedtoahighstandardandlearnsfrommistakes
Writeswithcorrectgrammarandspellinganddrawsreasonableconclusionsfromwritteninstructions
Identifiesandappreciatestheurgencyandimportanceofdifferenttasks
Demonstratesinitiativeandflexibilityinensuringworkisdelivered
Isselfreliantandusesjudgmentonwhentoaskmanagerorcolleaguesforguidance
CustomerServiceCommunicationSkills / Activelylistenstoothersandtriestounderstandtheirperspectives/requirements/needs
Understandsthestepsorprocessesthatcustomersmustgothroughandcanclearlyexplainthese
Isrespectful,courteousandprofessional,remainingcomposed,eveninchallengingcircumstances
Canbefirmwhennecessaryandcommunicatewithconfidenceandauthority
Communicatesclearlyandfluentlywhenspeakingandinwriting
SpecialistKnowledge,Expertise andSelfDevelopment / Developsandmaintainstheskillsandexpertiserequiredtoperformintheroleeffectively,e.g.relevanttechnologies, IT systems,spreadsheets, Microsoft Office,relevant policies etc.
Clearlyunderstandstherole,objectivesandtargetsandhowtheyfitintotheworkoftheunit
Iscommittedtoselfdevelopmentandcontinuouslyseekstoimprovepersonalperformance
DriveCommitmenttoPublicServiceValues / Consistentlystrivestoperformatahighlevelanddeliveraqualityservice
ServestheGovernmentandpeopleofIreland
Isthoroughand conscientious,evenif workisroutine
Isenthusiasticandresilient,perseveringinthefaceofchallengesandsetbacks
Ispersonally honest and trustworthy
Atalltimes,actswithintegrity