CLASS CODE: 2124
PAY GRADE: 024

CLASS TITLE:SENIOR NETWORK SYSTEMS ANALYST

ALLOCATION FACTOR(S)

This is professional work planning, designing, monitoring, supporting, and integrating enterprise network systems.

EXAMPLES OF WORK PERFORMED:

(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)

  • Plans, designs, and coordinates the various components of an enterprise network system.
  • Consults with users and program management conducting information assessments to determine user needs and to define network solutions to meet user requirements.
  • Designs and configures an enterprise environment with appropriate hardware, operating systems software, applications software, and communications components to support business requirements.
  • Conducts research and development in network systems and related technologies.
  • Establishes methods and procedures for use of the network systems including hardware, software, and communications devices.
  • Works with agency's information technology staff to ensure the network environment is consistent with the agency objectives and is compatible with existing applications and security requirements.
  • Coordinates and ensures the standard implementation of policies, procedures and systems operations with support personnel.
  • Writes and/or maintains up-to-date documentation for network software and operational procedures.
  • Develops hardware configuration plans for network systems.
  • Reassesses the effectiveness of network hardware, software, and communications performance.
  • Ensures network equipment and software is meeting the needs of the program area as defined in the distributed processing plan and modifies the distributed processing plan as required.
  • Evaluates and recommends network software and hardware for the enterprise system.
  • Analyzes and resolves network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes.
  • Monitors the hardware to ensure it is properly maintained.
  • Coordinates with agency management for the acquisition of and contracting for hardware, software, and information technology services (including maintenance).
  • Conducts on-going network system audits to evaluate the utility and efficiency of the system's hardware, software, and communications components and the effectiveness in meeting management information needs.
  • Performs related work as required.

KNOWLEDGE, SKILLS AND ABILITIES:

(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)

  • Knowledge of and enterprise computing environment.
  • Knowledge of network wiring/cabling.
  • Knowledge of routers, switches and hubs.
  • Knowledge of network troubleshooting techniques.
  • Knowledge of distributed processing operations, procedures, and equipment.
  • Knowledge of problem-solving techniques.
  • Knowledge of computers and software.
  • Ability to process information logically and solve problems.
  • Ability to monitor and resolve problems with distributed computer systems components.
  • Ability to identify and define user enterprise network needs.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to plan, organize and coordinate work assignments.

MINIMUM QUALIFICATIONS

  • A bachelor's degree from an accredited college or university and two years of experience in information technology, one of which must be in developing or designing network systems; or
  • A bachelor's degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems and one year experience in developing or designing network systems; or
  • A master's degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems and one year of experience in planning or designing network systems; or
  • Two years of experience as described above and either (1) completion of a 720 classroom hour program of study from a vocational/technical school or accredited community college in an area of network systems design and/or development; or
  • Three years of experience as described above and completion of a 720 classroom hour program of study from a vocational/technical school or accredited community college in information technology (excluding data entry), or (2) 60 semester or 90 quarter hours of college course work from an accredited institution which includes four courses in computer science or management information systems.
  • A high school diploma and four years of experience in network systems, information technology (excluding data entry) electronics or engineering, three years of which must have been in network systems.
  • Experience as described, above can be substituted on a year-for-year basis for the required college education.
  • Completion of and certification in a nationally recognized vendor supplied program of study of four or more weeks (or logged in excess of 160 classroom hours) and certification in a network (hardware/software) program can substitute for one year of the required experience.

EFFECTIVE:

3/30/2001

HISTORY: