Clarification on EOI No.MTNL/CO/DGM(Cash & Tax)/GST/2016-17
S. No / Clause No / Requirement as per EOI / Query / Reply1. / Annexure A, Checklist, pg 5
Section II, Part A, Clause 10.1
Pg 10 / 2. Articles of and Memorandum of association or partnership deed or LLP deed.
10.1.5 Attested copy of the Certificate of Incorporation with the copy of Articles and Memorandum of Association of the limited company or Partnership Deed or LLP Deed as the case may be / We request MTNL to kindly consider that as a firm’s policy, partnership deed is a highly confidential document and as a matter of practice the same is submitted post ‘winning’ any government/ PSU tender. The said practice is being followed uniformly with all Government/ PSU related tenders and an undertaking is submitted at the proposal stage stating that the partnership deed will be duly submitted by EY on ‘winning’ of the project.
Accordingly, we request to consider the submission of the certificate of incorporation of LLP along with an undertaking of submitting the partnership deed post winning the MTNL assignment. / An understanding may be submitted along with the bid stating that the Partnership Deed/AOA/LLP will be submitted along with partner details at the time of acceptance of the APO.
2. / Section I, Para 1 of the EOI Document on Pg 4
Section IV: SCC, clause E, Pg 24
Section IV: SSC, Detailed scope of work, Pg 26 / Description of Work in EOI document and Detailed Scope of Work for changes required in the IT applications/ systems
4.4 Document implementation charter for IT changes in accounting and billing systems
4.11 Prepare the blue print of the suggested changes and communicate the to third party implementing partner / In this regard, we understand that the successful bidder is required to provide a business requirement document highlighting the changes required in the system from GST perspective. The implementation of suggested changes is the responsibility of the concerned vendor/ implementation partners of the requisite systems. Please clarify. / The implementation of suggested changes is the responsibility of MTNL/Partner but assistance is required to be provided by the bidder at all stages for smooth execution.
3. / Near Relationship certificate, Section 2, Para 2.8 on Pg 7 / The bidder should give a certificate that none of his/ her near relative is working in the units where he is going to apply for the tender. In case of a limited liability partnership, certificate will be given by all the partners. / We request MTNL to kindly note that EY LLP has approx. 300 Partners in India alone. Considering the time limit to respond to the bid, it may be noted that it would not be practicable to obtain a confirmation from all partners w.r.t. their near relatives working in MTNL.
Hence, please confirm whether the Near relationship certificate can be executed by the Bidding Partner who is authorized to lead this bid from the firm on behalf of the key team members being deployed on the project / The Near relationship certificate can be executed by the Bidding Partner/firm who is authorized to lead this bid from the firm on behalf of the key team members being deployed on the project
4. / Black Listing Declaration
Section 2, Para 2.11 on Pg 8 / The bidder firm shall be eligible to take part in the EOI only if is either not black listed, banned or debarred and is not in the duration of the currency of such punitive measures from any central public sector undertaking. The bidder should not have defaulted in any of the earlier contracts with MTNL, or any company of Government of India or the Union Government and a declaration to that effect is required to be submitted (in prescribed annexure at section VIII) / The EOI document states that the format of such declaration is annexed to the document as “Annexure VIII”. However, the same could not be traced by us. Please clarify whether we can give a black listing declaration in any format as per EY’s policy. / The Performa for indemnity bond is given in Section VIII.
5. / Section II, Clause 10.1.2 on Pg 10 / Clause by clause compliance declaration / We understand that MTNL requires a clause by clause declaration from the bidder w.r.t. all the sections of EOI document. However, no format has been prescribed by MTNL for the same. Would request you to please clarify. / The statement of non-compliance is at Annexure-II. If there is any deviation, that has to be stated in the format.
6. / Section II, Clause 10.1.7 on Pg 10 / Organizational and Infrastructural details of the firm / We understand that MTNL requires the organizational and infrastructural details of the bidder. Would request you to please clarify whether the details of bidders offices across India are required to be submitted. If not, please clarify what kind of information is required to be submitted. / Organizational chart indicating the working /set up of the bidding partner.
7. / Section II, Clause 10.1.12 on Pg 10 / EOI document signed on all pages / We understand that MTNL requires us to submit the signed copy of the EOI document (all pages). Please clarify whether the signed document from page number 1-28 are sufficient to comply by the said requirement. / All pages of EOI document are to be signed
8. / Section IV,Detailed scope of work on Pg 23 / Detailed scope of work / The said clause mentions that DVAT returns are filed sub-unit level wise whereas the sales tax returns are submitted at unit level i.e. Delhi and Mumbai. Please clarify the difference between the same. / DVAT and WCT returns are filed at Delhi and Mumbai.
9. / Section IV, Detailed scope of work , Phase II on Pg 27 / 1.1 On site assistance on all GST registrations/states/circles on a month to month basis to ensure that the GST laws are complied. The bidder shall handhold, comply and train MTNL personal related to the job to ensure that taxes are paid, credits are availed and reporting and compliances envisaged in the GST law are complied in to / In this regard, we understand that on-site visits are required for filing monthly returns and not for data collection. In other words, providing the complete data for compliance purposes would be MTNL’s responsibility. / Data will be provided by MTNL
10. / Detailed scope of work, Section IV,Part C on Pg 24 / Suggest meaningful changes in the manner in which MTNL current procurement practices are structured and the way forward into making them GST complaint. / The scope of work specifies that a review of the procurement practice shall be undertaken and accordingly restructured. Please clarify whether supply chain modelling is included as a part of scope of work / The bidder has to suggest relevant changes in the current procurement practices of MTNL and make it GST compliant
11. / Section IV, Detailed scope of work, Part F, Pg 26 / Technology Impact Assessment
4.9 Specifications of new reporting and dashboard formats / We understand that the successful bidder is required to provide a business requirement document highlighting the changes required in the system from GST perspective. The implementation of suggested changes is the responsibility of the concerned vendor/ implementation partners of the requisite systems. Please clarify. / Please refer to reply at Sr. No. 2
12. / Section IV, Part F, Pg 26 / Organizational Model Impact Assessment
5.6 The training shall be for a period of 3 days at Delhi & Mumbai and management level training for 1 day at corporate level / In this regard, please clarify whether Mumbai visit is mandatory for training purposes or the same can be commenced by video conferencing facility at MTNL Delhi Corporate office / Please refer to EoI Section IV, Part F, 5.6, which explicitly states that the training shall be for a period of 3 days each at Delhi & Mumbai and management level training for 1 day at corporate level.
13. / Section V, Technical Bid , point 10 and 11 on Pg 31 / 10. Organizational chart of bidder – As part of technical bid, a detailed power point presentation by the bidder covering aspects of basic qualifying criteria, credentials, experience and expertise etc to carry out said job in MTNL is to be furnished in hard copy.
11. Presentation on an indicative basis by key areas, the impact that GST implementation will have on the financial statements and business of MTNL. Specifically, provide a broad analysis of GST implementation impact / Please clarify whether it is mandatory to provide the same in a ‘power point presentation’ format or the bidder has the flexibility to use any form of presenting the same. Pls clarify / Please refer EoI Section V, Technical Bid, point 10 & 11 (Page-31)
14. / Bid Form, Part B, Point 9 and 11 On Pg 35 / Constitution of the Company/Firm/LLPi.e. is the company is registered under
i) The Indian Companies Act, 1956 or 2013
ii) The Indian Partnership Act, 1931
Name of the Partners i)
ii)
iii)
iii) Any other Act (give details)
11.PAN No of the Proprietor/Partners/Company / The said section requires us to share the names of all partners of the firm. We request MTNL to kindly note that EY has approx. 300 Partners in India alone. Considering the time limit to respond to the bid as well as the size of the bidder, it may be noted that providing a list and PAN card details of all partners with the requisite details is a time consuming task.
Hence, please confirm whether the details of all the key members proposed to be deployed on the project be submitted / PAN of LLP will suffice the
Requirement and detail of all key members of LLP proposed to be deployed
On the project is to be provided.
15. / Bid Form Part A, Point 1,Pg 34 / Bid Form / Please confirm the ‘addenda no.’ to be mentioned in the form / Not applicable at present
16. / Section IV : SCC, Part B, Page 24 / Detailed scope of the Work / Please confirm whether WFMS (Web enabled financial management system) and FMS are same or different. / WFMS and FMS are same
17. / Annexure-VII, page 51 / Process for WS product sales:
7. Recharge vouchers are available in paper form and customers/distributors can also recharge through E-TOPUP solution. Voucher PINs are loaded on E-TOPUP platforms and through hierarchy of distributors and retailers on the platform customers can use paper-less recharging from anywhere.
8. Several web based platforms are also available through which customers can recharge their prepaid numbers. Such application providers take amount from WS unit which is loaded in E-TOPUP platform for further use by customers from anywhere / Are E-TOPUP platforms managed in house (WS) or is it a separate platform managed by some vendor? / E-TOPUp is a different platform being managed by third party.
18 / Detailed scope of work, page 23 / Scope of entities / We understand that the work I required to be done only for MTNL and does not include subsidiaries and JVs. Please confirm. / Para 3 of Sect IV is self explanatory and application of GST is the criterion
19 / Scope of circles / Please confirm the number of circles and offices in scope of work / It is given in the NIT at page no. 23 very clearly
20 / Page 24 / B) It is to be understood that the successful bidder shall be responsible to bring in a competent technical and Finance team which will work in tandem with MTNL’s accounting and billing systems vendors to configure such changes successfully in the existing system. / We understand that the consultant would be required to perform the impact assessment and recommend changes to meet GST requirements. MTNL shall be responsible for implementation of the changes. Kindly confirm our understanding. / The implementation of suggested changes is the responsibility of MTNL/partner but assistance is required to be provided by the bidder at all stages for smooth execution
21 / Page 24 / IT Systems running in different Verticals and Intelligent Networks § WFMS(Web enabled financial management system developed in house by MTNL for accounting. (For details refer annexure-IV) § CSMS(In house system developed by MTNL for billing of telephone bills.( For details refer annexure-V) § IMS(In house developed by MTNL for Inventory Management System. (For details refer annexure-VI). / 1. Kindly confirm if this completes the list of applications in scope. 2. Kindly provide the number of instances of these applications 3. Kindly share the hosting information for these applications. 4. Kindly share the location of IT team for these applications. / The detail given are self explanatory in Ann. IV,V & VI, IT team locations are in Delhi & Mumbai only.
22 / i. CSMS: It is working on Unix Platform having SQLFORMS at front end and ODBMS is oracle. The code is written in ProC and function/procedures etc are written in SQL. ii. FMS: The ODBMS is Orcale and the application (in Java) is deployed on oracle AS11. iii. FRS: The application is deployed on similar architecture that of CSMS. iv. CB-CRM: It is used for GMS retail billing, CRM and IUC billing. CRM is having Web based access and the code is in Java 1.4. Intec: used for retail billing and code is in PEARL. IUC: used for inter connect billing. / No querry
23 / Rating Engine is in “C” and AUI is in Java 1.4. v. ENBS-It is used for leased line billing. / No query
24 / Page 24 / The successful bidder shall suggest changes to be made into each of these IT systems and solutions which involve suggestion/advisory and vetting of changes so as to make them GST compliant. The successful bidder is not expected to execute these changes as the changes will be done by the concerned vendors for all these systems named above. However, necessary guidance needs to be given, from time to time, for successful execution of those changes by other concerned vendors. / We understand that the consultant would be required to prepare the impact assessment and share the same with implementation partner. Implementation partner would be required to prepare the functional and technical specifications basis the same. Consultant would be required to review the functional specifications. Kindly confirm. / Please refer to reply at Sr. No. 2
25 / Page 26 / MTNL has various types of IT systems which are using for providing service to the customers, billing, accounting, taxation, etc. Successful bidder has to work in tandem with the existing IT systems to make GST compliant. 4.1 Evaluate changes required in existing technology infrastructure or introduction of new technology infrastructure requirements for GST compliance 4.2 Highlight gaps in existing data and new tax architecture and data requirements as per GST 4.3 Preparation of detailed approach document in tandem with OEM /operation service Providers of respective IT systems like CSMS, CDR, IN, VAS, Mobile Billing etc. to cover the recommended process by covering all relevant business functions, to enable the IT application / 4.3, 4.4, and 4.11 - We understand that the consultant would be required to prepare the impact assessment and share the same with implementation partner. Implementation partner would be required to prepare the functional and technical specifications basis the same. Consultant would be required to review the functional specifications. Kindly confirm. 4.12 - we understand that the implementation partner would deploy a technically competent team for making changes for the application. They shall be responsible for implementation of changes and testing thereof. Consultant would perform quality review and configuration review for the changes performed. Kindly confirm. / Please refer to reply at Sr. No. 2
to meet the requirements of GST. 4.4 Document implementation charter for IT changes in accounting and billing systems 4.5 Review of IT changes – Configuration Reviews, Independent testing for functional compliance and exception reporting around the same (this will include WFMS/IMS, billing and other software) 4.6 Functional requirements for new system capabilities (Tax engine) 4.7 Data report (existing vs. new requirements) 4.8 Test Plans – Configuration and Testing 4.9 Specifications of new reporting and dashboard formats 4.10 Advise on MIS requirements for GST Compliances 4.11 Prepare the blue print of the suggested changes and communicate the to third party implementing partner 4.12 Advice and hand holding the third party implementing agency on implementation of the blue print prepared 4.13 Specification of Hardware and applications required for uploading returns and compliances.
Phase 1: Organizational Model Impact Assessment
26 / Kindly provide a broad overview of the nature of services/business undertaken by the entities / The detail is given in Section 1 and for further detail you can visit our website
27 / The experience of providing indirect taxation services to at least 3 clients having turnover of more than Rs.300 Crores and expertise to provide indirect tax to any telecom operator having any telecom license i.e.UASL, CMTS,Basic, ISP, NLD & ILD. / Kindly clarify if, out of three, can we show one telecom player having UASL license / Yes
28 / As understood from the EOI, TDS/TCS and Vat returns are submitted sub unit wise. Please confirm the no. of sub units of MTNL operating in India / Please refer to reply at Sr. No. 8.
29 / As mentioned in the scope of work, Phase III includes the support regarding filing of returns related to GST. Request you to clarify that whether the said return will be prepared by the MTNL staff or by the consultant / Please refer clause I of Phase – III of section – IV (Page – 27)
Human Capital Advisory Services
Phase 1: Organizational Model Impact Assessment
30 / Org structuring – would involve reviewing the current structure as well as operating model and proposing changes to the same in alignment to GST implementation / EOI is to be referred for scope
31 / Organization sizing – would involve review of the current and proposed processes. CWS and manpower planning can help us identify potential redundancies or changes in JDs for certain roles. / EOI is to be referred for scope
32 / Training – We could design a technical and functional competency framework and conduct assessments to identify training needs like or create a training module without assessments with support from Tax / GST teams in particular. / EOI is to be referred for scope
33 / Additionally, we could also program manage the training interventions – if we can have technical training support from Tax / GST teams in particular. / EOI is to be referred for scope
Phase III: Operation and Organizational Model Impact Assessment
34 / Change management support is could be a key area we can work here. The EOI document clearly indicates that as a requirement / EOI is to be referred for scope
35 / Phase II also calls for refresher trainings and training needs analysis so technical assessments based on our pre-designed framework can be an ongoing engagement for us / EOI is to be referred for scope
36 / Communication strategy : - This is another area under change management that we should be able to support and the EOI explicitly calls it out too / EOI is to be referred for scope