Citrix Due DiligenceQuestionnaire

  • What is the number of Citrix XenApp server instances in your global server systems enterprise?
  • What is the total number of published applications published through Citrix?
  • How many Citrix farms and what version of Citrix is used on each farm?
  • What is the percentage of custom/home grown vs. commercially available applications published through Citrix?
  • Relative to XenDesktop:
  • What is the number of concurrent XenDesktop users? ______
  • How many persistent XenDesktops are in use? ______
  • How many XenDesktop images do you supply/support for the end users? ____
  • How many pooled XenDesktops are used? ______
  • What Operating Systems are used for XenDesktops? ______
  • Relative to server virtualization:
  • What virtualization platform is used? ______
  • What percentage of the Citrix servers are virtualized? ______
  • If XenServer is utilized, what is the number of XenServers in use? ______

Definition of a Published Application:

Default Microsoft applets (such as the command prompt, calculator, and notepad) are not considered published applications and should not be counted in the published application count. Anything else outside of default Microsoft applets should be included in the published application count. (* Please note that publishing Internet Explorer does count as a published application.) Also, to further explain, different versions of the same published application type count as separate applications towards the published application count. Similarly, if Internet Explorer is published with separate icons to automatically launch different webpages, each icon would count towards the total published application count.)

1. Please identify how many Citrix Farms are in each site, classify Development, or Production, and provide the Farm names.

Site/Location? / Number of Production Farm(s)? / Number of Development Farm? / Number of Published Applications Per Farm?
Please add rows as necessary

2. Please identify by filling out the data-table below what versions of Citrix are installed in each Farm and any Citrix hot fixes installed? Please identify the mode of the Citrix Farms (native or mixed mode?) Please identify the Citrix DataStore type for each Citrix farm? Please identify how many Citrix servers are in each Farm? Please identify what the User concurrency is for each Farm?

Citrix Farm info.

Site /Farm name / Citrix version / Hotfix or Citrix Service Pack / Farm mode (native or mixed) / Citrix DataStore
Type / # of Citrix Servers / Total number of users / User concurrency
Per Farm
Please add rows as necessary

Please also provide if available:

1. Please identify the Server Hardware and all Hardware specifications of each Citrix server (CPU and Memory profiles) – Citrix inventory spreadsheet would be appreciated.

2. Please identify the Operating System, all Service Packs and Microsoft hot fixes installed per Citrix server – Citrix inventory spreadsheet would be appreciated.

3. Please identify if there is a known User concurrency for each server, or each application.(Do any applications restrict number of users per server?)

4. Please provide list (names of applications) of all applications installed and published within each Farm?

5. Are there any Windows desktops being published, how many and in which Farms?

6. Please identify whether the application vendor(s) in scope for publishinghave stated support for Citrix?

7. How do applications get deployed in the Citrix environment today? Are application packaged and then deployed? If so what tools are used to package applications?

8. Please identify any other Citrix products being used in each Farm, (NFuse\Web interface, Citrix Netscaler, Citrix Access Gateway, Secure Ticketing Authority, Secure Access Manager, etc...)?

9. Please Identify total number of Citrix licenses purchased and installed for each Farm?

10. Please identify all Windows domains (Windows 2000, 2003, or 2008 AD?) physical locations and the trust relationships between the domains?

11. Please identify if Windows roaming user profiles are used?

12. Are there any file server(s) in the solution to save client data?

13. Are client drive mappings enabled?

14. Please identify the printing solution if applicable?

15. Please identify what Operating System types the client workstations are running? What ICA client types? (Win32 Full, Web client, etc.?)

16. Please provide current design and architecture documents of the existing Citrix environments for all physical locations if they exist?

Citrix Sever info.:

Please provide the following information for each Citrix server.

Citrix server name: / Role: NFuse\Web Interface, Secure Access Gateway, DataStore, Data Collector, Farm Metric server, etc. / Version:
Please add rows as necessary

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