Chambers Support Officer

Job Description

Chambers Support Officer

Purpose: To support all operational areas of Civitas Law Barristers Chambers. The post is the vital link between clients at first point of contact and the specialist capabilities of the Clerks Room. The role also supports wider administration of Chambers. Working with both Chambers Director and Senior Clerk to maintain Civitas Law’s position as Wales’s leading specialist civil and public law Barrister’s Chambers.

Reports to: Chambers Director and Senior Clerk

Duties

To provide administrative support to the Clerks.
To handle calls to chambers
To be responsible for arranging for couriers to deliver mail and special deliveries and oversee the logging of all post. Ensuring the post is delivered each day and collected each night.
To assist in booking in post
To assist in checking court hearing arrangements
To support the handling of telephone queries from clients
To assist in the production of hard copy case papers for Members of Chambers
To support the handling of queries regarding case fees
To support the maintenance of the library system.
To maintain the reception area and the main office area in a clean and tidy condition. All booklets and brochures are to be stocked at a reasonable level.
To ensure that the refreshment facilities are in working order and adequately supplied.
To book the meeting rooms for conferences and seminars and to arrange conference calls.
To order stationary and maintain all the printers with toner and paper.
To ensure that office equipment is serviced regularly.
To be responsible for waste recycling.
To support the planning of Chambersevents.
To liaise with the cleaning company and to arrange for the cleaning of windows and rooms after any events.
To look after the petty cash and to keep a record of expenditure.
To assist in the printing of Chambers materials
To act as First Aider and Fire Warden.
In addition to the duties which the job normally entails the employee may, from time to time, be required to undertake additional or other duties as necessary to meet the needs of the employers business.

Person specification

Must possess excellent communication skills, able to communicate both orally and in writing.
Must possess IT skills, able to use e mail, Word and Excel. Capable of receiving training to utilise chambers specific case management software.
Must be able to demonstrate an ability to focus attention to detail
Will be self-driven and able to organise their own tasks, working to deadlines and capable of coordinating several task simultaneously
Will have experience of working as part of team
Must be able to assess and respond to the needs of callers and visitors
Must have a track record of handling confidential information
Will be able to manage ordering processes with a range of suppliers.
Having experience of working within the legal or courts sector is desirable

About Civitas Law

Civitas Law is situated on Cathedral Road in the heart of Cardiff City Centre. Established in 2008, we are the leading personal injury set in Cardiff and work with solicitors across Wales and England.

Civitas Law is uniquely placed as the only specialist civil and public law on the Wales and Western Circuit. The vast majority of practitioners specialise in personal injury work thereby offering both breadth and depth of knowledge and experience for all types of personal injury cases. Civitas Law was established because we believe clients are best served by a set of highly specialist lawyers offering excellence and innovation in advisory work, drafting, mediation and advocacy.