EXTENDED RECRUITMENT

CFS SUPPORT SERVICES PROGRAM OFFICER

$25.64 - $31.17/hour

WHO MAY APPLY: This is an OPEN examination. Open to the public, current employees and those employees

eligible for transfer or voluntarydemotion.

HOWTO APPLY: A SETA application, a Head Start declaration, a supplemental application and a copy of a

transcript must be submitted by the deadline date. Applicationmaterials can be

obtained in the lobby at 925 Del Paso Blvd., #100.

POSTING DATE: Friday, January 11, 2013

FINAL FILING DATE Friday, January 25, 2013 by 5:00 p.m. Postmarks not accepted.

DISTINGUISHING CHARACTERISTICS

This is a specialized classification assigned to provide supervision, coordination and oversight for the provision of direct services and support services to children and families in the Head Start program operated by the Sacramento Employment and Training Agency (SETA). This specialized classification has responsibility for multiple functions, programs, and/or centers within a unit of the CFS Department. The incumbent has a high degree of delegated authority and considerable discretion in the interpretation of operating procedures and policies, requiring independent responsibility and judgment. The incumbent supervises and oversees multiple centers and/or programs and employees of various classifications.

Training and Experience: Bachelor’s or advanced degree in social services, child development, human development, mental health, psychology, or a closely related field and three (3) years of broad and extensive work experience in the development and administration of social service/child development programs,including at least two (2) years in a supervisory/administrative capacity;

OR

Six (6) years of broad and extensive work experience in the development and administration of social service/child development programs,includingat least two (2) years in a supervisory/administrative capacity.

EXAMPLES OF ESSENTIAL DUTIES

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other related duties may be assigned.

  1. Supervises employees at various classifications that provide social services to parents and children;
  2. Plans, organizes, assigns and supervises the work of assigned staff;
  3. Directs and coordinates program activities at multiple centers;
  4. Develops, writes and implements procedures;
  5. Supervises the implementation of CFS programs and writes policy directives to provide guidance to staff;
  6. Coordinates, supervises and monitors the recruitment and enrollment of prospective families for programs;
  7. Holds individual conferences with staff to discuss specific problems, goals and objectives;
  8. Prepares and reviews written and statistical reports and prepares correspondence;
  9. Serves as an agency representative to public and private agencies to develop resources which fit specific program needs;
  10. Plans and develops methods, procedures, staffing, work plans and schedules for implementing program activities; directs

and coordinates program activities;

  1. Reviews reports and records of activities and staff to ensure that progress is being made toward specific program

objectives;

  1. Modifies or changes methodology as required to redirect activities and attain objectives;
  2. Controls expenditures according to budget parameters;
  3. Supervises, trains, and evaluates staff;
  4. Makes recommendations to the CFS management, Deputy Director or designee regarding employment, personnel policies

and personnel actions;

  1. Assists CFS management, Deputy Director or designee in providing continuity and accountability for program or department

services;

  1. Interprets rules and regulations and develops policies and procedures to ensure programs meet federal, state, and local

guidelines;

CONTINUED

Page 2 – CFS Support Services Program Offices

  1. Interprets Head Start Performance Standards, polices, rules and regulations to assigned staff;
  2. Performs a wide range of general administrative duties; reviews and approves expenditures, reports and documentation;
  3. Conducts monthly staff meetings and professional development training for staff;
  4. Attends state and general childcare meetings with Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA)

Coordinators to ensure all requirements are accurate and met successfully;

  1. Coordinates the development and processing of monthly and annual reports;
  2. Develops and maintains various record keeping systems.

MINIMUM QUALIFICATIONS

Knowledge of:

  • Principles and practices of social service and child development programs;
  • Principles of organization and management;
  • Principles of effective personnel practices;
  • Principles of staff development and training;
  • Principles of supervision;
  • Problems and needs of low-income families;
  • Basic knowledge of health problems and communicable diseases;
  • Social, financial and employment services offered by public and private agencies and other community resources;
  • Some word processing and spreadsheet software.

AND

Ability to:

  • Plan, organize and supervise the work of subordinate staff;
  • Organize, manage and control workflow;
  • Evaluate the quality and quantity of staff and unit production;
  • Prioritize, organize and schedule work assignments/projects and meet deadlines;
  • Demonstrate strong verbal, written, analytical, presentation and interpersonal skills;
  • Supervise professional and technical staff;
  • Read and interpret complex regulations and statistical reports;
  • Analyze situations accurately and adopt an effective course of action;
  • Develop clear and comprehensive procedures;
  • Oversee parent activities (set up by FSW) at centers operated by SETA;
  • Establish and maintain effective working relationships with other department/program heads and/or frontline staff from public and private agencies;
  • Communicate clearly and concisely, both orally and in writing;
  • Communicate effectively with staff, agencies, business representatives and general public;
  • Develop, organize, implement and review: plans, reports, budgets, meetings, workshops, etc.;
  • Deal tactfully and courteously with persons seeking information and expressing concerns about program policies and functions;
  • Manage and oversee multiple functions of work and several different classifications of employment;
  • Interpret and apply rules, policies and regulations with good judgment in a variety of situations;
  • Coordinate collaborative partners in the development of grant applications and implementation of programs.

AND

SPECIAL REQUIREMENTS

Possession of, or ability to obtain, a valid Class C California Driver’s License is required. A good driving record of at least two (2) years duration, as evidenced by freedom from multiple or serious traffic violations or accidents, is required. Failure to obtain a Class C Driver’s License will be evaluated on a case by case basis.

PHYSICAL DEMANDS/QUALIFICATIONS

Essential Physical Attributes:

The tasks which appear under each attribute are normal for this position. These are not to be construed as exclusive or all-inclusive.

  1. Sufficient Speech to:
  2. Engage in conversation both in person and on the phone.
  3. Lead educational activities for parents.
  4. Sufficient Hearing to:
  5. Understand conversation in person or on the phone.
  6. Engage in conversations with parent and staff.
  7. Sufficient Vision to:
  8. Operate a personal computer.
  9. Observe the environment for health and safety.
  10. Sufficient Sensitivity of Touch to:
  11. Operate a personal computer.
  12. Sufficient Strength and Conditioning to:
  13. Sit for long periods of time throughout the day;
  14. Operate a personal computer throughout the day without experiencing abnormal hand wrist or eye strain;
  15. Exert a small amount of effort in moving papers, binders, desk supplies and files in a sedentary or light work environment;
  16. Move from one area in the workplace to another.

Non-essential Physical Attributes:

  1. Ability to Taste.
  2. Ability to Smell.

Page 3 – CFS Support Services Program Offices

SELECTION PROCESS:Stage I of the selection process will be a training and experience evaluation conducted by an Application Screening Committee who will select those appearing to best meet the needs of the Agency based on information provided on the application materials. Only the most suitably qualified applicants will advance to Stage II of the selection process. Stage II will be an examination that may consist of a written exercise, role-play exercise and/or an oral interview (weighted 100%). Candidates must attain a minimum score of 70% in Stage II in order to be placed on the eligible list.

NOTE:Those selected will be required to submit verification of citizenship or legal right to work in the United States at time of employment. Employment is subject to successful completion of an employment physical examination, a tb test and fingerprint clearance.

Compensation and Benefits: SETA offers a comprehensive benefit package which includes health, dental, vision, life and AD&D insurance. SETA paid SCERS; voluntary deferred compensation program; education incentive; and a generous paid time off and sick leave program.