CTC Agenda & Meeting Summary
Meeting Information
Meeting Title: Campus Technology Committee / Date: 4/17/2012Location: Towers Conference Center / Time: 10:00 – 11:30 am
Meeting Called By: CTC Chairs / Purpose: Monthly CTC Meeting
Meeting Attachments
Attendees
Checkmark or “” indicates the attendee is present
Unit/College / Primary (P)/ Alternate (A) / E-mail / AttendAcademic Technology / Maggie Beers, co-chair / / X
Information Technology, Division of / Joellen Fung, co-chair / / X
Academic Planning & Educational Effectiveness / KasraVarzaghani /
Academic Technology / Andrew Roderick / / X
Academic Technology / Alex Keller /
Advancement / Debbie Chaw /
Advancement Services/Alumni Association/Ucorp / Teresa Ono /
Associated Students / Alejandro Rios /
Athletics Program / David Woo /
Liberal and Creative Arts, College of / Alex Newman /
Liberal and Creative ArtsCollege of / Ken Piper /
Liberal and Creative ArtsCollege of / Dan Rosenthal /
Liberal and Creative ArtsCollege of / Dan Wong / / X
Bookstore / Fred Eskridge /
Business, College of / Tony Chan (P) / / X
Business, College of / Jeff O’Toole (A) /
Capital Planning, Design & Construction / Chia Tsai /
Career Center / Anthony Robbins /
Cesar Chavez Student Center / Vernon Piccinotti / / X
Development / HaoKhuu / / X
Disability Programs & Resources Center / AviChandiramani / / X
Education, Graduate College of / Jonathan Foerster / / X
Enrollment Management / Tuan Do / / X
Enrollment Management / Login Gogu /
Ethnic Studies, College of / So Trinh /
Extended Learning / Magnus Rubin (P) /
Fiscal Affairs / Michael Lam /
Fiscal Affairs / Philip Titus / / X
Graduate Studies / Mary Menees / / X
Health & Human Services, College of / Lucas Ford (P) /
Health & Human Services, College of / Dylan Mooney (A) /
Human Resources, Safety & Risk Management / KamyarMarashi / / X
Information Technology, Division of / Jack Tse / / X
Information Technology, Division of / Mig Hofmann / / X
Information Technology, Division of / Julianne Tolson / / X
Information Technology, Division of / Phoebe Kwan / / X
Information Technology, Division of / Don Krueger / / X
Internal Audit / Taver Chong / / X
Library / Thoreau Lovell (P) / / X
Library / Chris Novak (A) /
Office of International Programs (OIP) / Ray Kuan /
Research & Sponsored Programs (ORSP) / Arne Nordh /
Science & Engineering, College of / Tina Easter (A) /
Science & Engineering, College of / Joe Agosto (P) / / X
Student Health / Stacey Thompson /
Undergraduate Studies / David Parker /
University Communications / Dave Reddy /
University Property Management / Andy Stockton (P) /
University Property Management(Downtown Campus Central Operations) / Rick Palazzolo (A) /
University Police Department / Mike Cramer /
* working title
Guests:
University Property Management / Bao Tong / X
Academic Technology / Tomas Furmanek / X
Liberal and Creative Arts, College of / David Rich / X
Administration and Finance / Nancy Hayes / X
Last Revised: 10/9/18Page 1 of 7
CTC Agenda & Meeting Summary
Agenda
Resources:
# / Agenda Topic / Meeting Materials / Comments / Led By / Time Allotted1.0 / Approval of Minutes from 3/21/12 Meeting / wcm.sfsu.edu/campus/
/techcommunity / Maggie / 5 min
10:00 – 10:05
2.0 / IT Security
- Network Sec Enhancements & Architecture
10:05 – 10:10
3.0 / Disaster Recovery & Business Continuity
- Business Continuity
10:10 – 10:20
4.0 / IT Costs Savings & Efficiencies
- Help Desk Ticketing Procurement & Deployment
- Workstation Standards/Faculty Refresh
- Learning Spaces/Computer Lab
- Browser/Software Standards Activity Proposal
Andrew Roderick
Maggie Beers
Andrew Roderick / 30 min
10:20 – 10:35
5.0 / Common Services
- Uniprint
- OneCard
Philip Titus / 15 min
10:35 – 10:50
6.0 /
- Wrap Up Announcements
- eWasteFocus Group moved to May
- Unit Introduction Nomination for May
- AT Summer Institutes:
11:15 – 11:25
Meeting adjourns
7.0 / Focus group: None
Meeting Summary
Meeting commenced at 10:10am
Agenda Reorganization (10:10 – 10:13)
CTC agenda has been reorganized into topic areas relevant to the CTC governance.
1.0Approval of Minutes from 3/21/12 Meeting – Maggie (10:13 – 10:13)
Approved minues for March 21, 2012 without objection.
2.0IT Security – Mig Hofmann (10:13 –10:17 )
- Network Sec Enhancements & Architecture
System wide security officer William Perry has prepared som draft policies.
A NAC was purchased from Impulse point to help address the Higher Education Opportinity Act and stop illegal file sharing.
There is a new authorization request process. Students and vendors may be granted VPN access if they have a department sponsor.
Firewall closure complete. Additional changes to the environment will be necessary to enhance security. Any new changes required for the firewall should follow the same procedure including the request form
3.0Disaster Recovery & Business Continuity (10:35- 10:42)
- Business continuity
Auditor wants overall plan to test mission critical services over 7 years. Need to report back to auditor that a plan is in place and testing has begun before board meeting in July or else the project goes into red status.
Committee meets monthly to determine mission critical services for university. Then determine and prioritize services for first year testing: iLearn, Cashiering. Will send final list from committee to CTC for feedback. Test plans must be vetted to meet auditors process.
CTC must complete their plans. DoIT attempt to help and follow up on incomplete plans.
Testing will consist or tabletop exercises (no money for roll over facility, instead have insurance) where the vendors are called and verbally walk through the steps.
4.0IT Costs Savings & Efficiencies (10:17 – 10:35)
- Help Desk Ticketing Procurement & Deployment - Julianne Tolson (10:17- 10:23)
Footprints (BMC/Numara) solution has been purchased. Includes: incident, problem, changemgmt, config mgmt.
Made Mar 31 deadline to receive 55% discount. Agreement includes a 3 year clause that prevents maintenance increase more than 3%/yr. Also includes 21 on day training package
Probably another year to complete deployment. Deployment order: incident, problem, changemgmt, config mgmt.
- Workstation Standards/Faculty Refresh – Andrew Roderick (10:23 – 10:30)
PC vendor site visits from Dell and HP occurred last week. Only selected prominent vendors. Did not include Lenovo. The examination criteria has been sent to the CTC. The plan is to stick with Dell for this year. The goal of the group is provide comparative analysis for future decision.
Pricing from both vendors is based on a standard specification and volume. Need a standard and purchase numbers to negotiate. Developing new specificaitons for the next fiscal cycle. Specifications were sent to CTC for review, very little feedback returned.
Breaking the specifications into two:
- Faculty workstation spec – three year refresh cycle
- Campus workstation spec – unspecified refresh cycle
Both will share make and model for image compatibility. Looking into cost saving for faculty computers since there is a refresh cycle. There is a faculty workstation this year. The final planning information from colleges is due by the end of the week.
The campus spec is also being modified based on other CSU standards, may scale back to be more in line with other campuses. Need to allow for broad variety of uses, with for slight alterations (eg additional memory) and still get best pricing. Looking into possible standard for lab computers in the future. Not including dock in specs but looking into options; may include as optional.
Will be introducing the specification on a web site with quarterly of bi-annual updates. Latest specs should be available by early next week.
Faculty spec will be shared with ETAC
Maggie Beers – one computer per faculty?
- Learning Spaces/Computer Lab - Maggie Beers (10:30 – 10:32)
Engaged facilities: Simon Lam, Wendy Bloom, Marilyn Lanier. Goal is to improve structure and define portfolio for facilities and equipping classrooms.
- Browser/Software Standards Activity Proposal – Andrew Roderick (10:32 – 10:35)
Focus group will help define the minimum browser versions that will be supported. Will also define a process by which campus computing coordinators ensure staff, faculty, and lab computers meet minimums.
Will send out some information to stakeholders before next CTC meeting. Next meeting will include 15- 20 minutes discussion.
5.0Common Services (10:42- 11:10)
- Uniprint - Thoreau Lovell (10:42- 10:50)
Not much working group work remaining. Mostly DoIT is completing transition. DoIT has done a great job of getting library up and running on new uniprint. Library has macs, PCs, and wifi (lender laptops) on new uniprint service. Library is experimenting with self-service color printing and may lower price from $0.72 to $0.45 per color copy. Black and white is $0.07 per copy.
DoIT has taken lead in contacting other units and migrating to new system. DoIt has established process and procedure that requires a lot of collaboration with local IT staff. They appreciate everyone’s participation. Some security requirements are slowing the process but it is moving forward.DoIT has contacted all units. Many haven’t responded yet. DoIT can’t start building queues until they get forms back.
If interested in continuing working group, contact Thoreau Lovell or else it will be formally closed next month.
Thoreau and library offered to assist college staff from a lab perspective; contact Thoreau.
How to get through semester with limited availability?
- Welcome to send students to the library, first floor open 24 hrs, ground floor open until 2am. Occassional lines but not long lines
- Can use free back up queues
- Faster you contact DoIT, the faster you get set up
Considering deadline of May 31st for all campus to stop offering free printing.
- One Card – Philip Titus (10:50- 11:00)
Demo with one of the vendors is scheduled in a couple weeks. The group is close to decision. Still aiming for August go live before fall semester.
Contact Philip if interested in more information.
6.0Wrap Up Announcements (11:00- 11:20)
- Group sites – Joellen Fung
CTC pilot site is up. If you would like preview access, log in to groups.sfsu.edu with your SF State ID and password then email Joellen for access to the group site.
- eWaste Focus Group moved to May
e-waste postponed to next month
- Unit Introduction Nomination for May
Stephen Smith from Procurement will give the May introduction
- AT Summer Institutes - Maggie Beers
Last year 130 faculty attended over 2 days. Had to turn away some faculty due to capacity. This summer will add more sessions. See the AT website for more information. Flyers were also sent to faculty.
Registration is open. Help spread the word. The summer institute is about learning and teaching not just focused on technology. Each faculty member is assigned an Academic Technology consultant for the year as their go-to person. During the two days faculty will construct a course: eportfolio, ilearn, lecture capture. It is different from last year so faculty are encouraged to attend again.
Last Revised: 10/9/18Page 1 of 7