Carers Bucks Volunteer- Amersham, Wycombe Or Stoke Mandeville Hospital

Carers Bucks Volunteer- Amersham, Wycombe Or Stoke Mandeville Hospital

CARERS BUCKS VOLUNTEER- AMERSHAM, WYCOMBE OR STOKE MANDEVILLE HOSPITAL

Volunteer Role description

At Buckinghamshire Healthcare NHS Trust we have a simple vision – Safe and Compassionate Care Every Time. We currently have around 400 volunteers in the Trust who work across all Trust sites in non-clinical ways. Volunteers help enhance the patient experience and complement the work of paid members of staff.

Carers Bucks is an independent charity supporting unpaid carers in Buckinghamshire. We provide up to date advice and information, emotional support, learning and development and carer support groups. We work with a range of organisations and agencies to provide the best possible service to carers. We are a business partner of Buckinghamshire County Council.

Carers Bucks offer immediate face to face support, advice and information for carers who are visiting the hospital or who are admitted themselves. A carer can be a relative or friend who looks after someone on a regular basis without payment. We include past carers, carers with a relative or friend living in a care home, parent carers, young carers and working carers.

All volunteers will be required to have a Disclosure and Barring (DBS) check.

Time Commitment: At leastsessionper week for a minimum of 6 months.

Key Tasks:

  • Support of unpaid carers: To meet with family and friends on wards as they visit patients, and listen to their needs in a sensitive and supportive way. If they are unpaid carers, to make them aware of the free support and information provided by Carers Bucks. The volunteers would also meet with carers who have been admitted to hospital themselves and offer support as needed.
  • Raising the profile of Carers Bucks: The volunteer would have a presence in the wards to raise the profile of Carers Bucks’ services among staff and others, as appropriate.
  • Keeping a record of activities: The role will involve some record keeping or note taking so that the volunteer can inform their Carers Bucks supervisor about the needs of those they have met.
  • The role will require a sensitive and respectful approach.

Desired skills and experience:

  • A proactive approach to identifying carers within a hospital setting.
  • Good listening and communication skills; able to interact with a diverse range of people.
  • Ability to be calm, patient and caring
  • Punctual, reliable and flexible.
  • An understanding of, and commitment to, confidentiality.
  • Physically fit, able to stand/walk for 2+ hours.
  • Able to work as part of a team.
  • Motivations and willingness to learn and complete training.
  • Would understand and apply CARE values.

We will provide:

  • Regular one-to-one support from a dedicated member of staff.
  • Relevant training.
  • Local induction to the ward or Department;
  • Re-imbursement of travel expenses £0.25 a mile and no more than 20 mile round trip;
  • A busy, fulfilling role, helping carers to receive support and guidance that will enable them to continue caring.
  • A chance to use skills and expertise to help others.
  • An opportunity to develop new skills and meet new people.
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