920-182

Nortel

CallPilot RIs.5.0 Installation and Configuration

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Question: 1

A CallPilot customer site will be using Multimedia Messaging. The switch will need a specific kind of configuration for this messaging service. What is the required configuration?

A - Regular DN

B - Phantom DN

C - Control DN (CDN)

D - ACD-DNdummyqueue

Answer:C Question: 2

With CallPilotRIs. 5.0, when upgrading to a newrelease of CallPilot,the numberof reserved seats may now be reduced.You are performing anupgrade on a CallPilot RIs. 4.0 systemwitha

keycode thatauthorizes 500 Fax messaging seats. Only 200 Fax messaging seats are currently in use. Whichis the minimum number ofFax messaging seats thatcan be authorized with a new

RIs. 5.0 keycode?

A - 100

B - 200

C - 250

D - 500

Answer:B Question: 3

You are preparing to install CallPilot RIs.5.0 for a customer. The customer wants to access the

CallPilot system from theLAN and must provide some information for the installation. What information must the customer provide?

A - DHCP server

B - a Cat-5cable

C - an Ethernet switch

D - a static IP address andsubnet mask

Answer:D Question: 4

When installing CallPilot Reporter, what is a valid installation option?

A - Client PC

B - CallPilot server

C - Administrator PC

D - Customer providedWeb server

Answer:D Question: 5

An administrator cannot login to CallPilot Manager from the login web page. You have confirmed that the administrator is entering their correct mailboxnumber and password and that their

mailbox is notdisabled. What should youcheck?

A - that the user’s PC is running InternetInformationServer (IIS)

B - that the Server fieldcontains thecorrectserver name for the CallPilot system

C - that the Location field contains the correct server name for theCallPilot system

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