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POSITION DESCRIPTION

Call Center Telesales Agents

Reports to: Eric Rehm

Location: Atlanta, GA

Overview:

RMI is in extreme growth mode due to some great new business wins and are seeking high-energy, highly motivated tele-sales reps for our internal call center. We offer an industry leading $12 hourly rate PLUS unlimited commissions on sales and other non-cash incentives. There are full-time opportunities with benefits located in the heart of Buckhead only 2 blocks from MARTA. We have FREE parking, FREE Coffee and snacks along with an amazing work environment. If this sounds like your next move, please read on.

This position receives inbound and /or places outbound telephone calls to sell consumer products.

• Promotes the benefits, coverage and terms of products to potential customers.

• Converts sales opportunities to assist with company monthly sales goals.

• Upholds the high standards, guidelines, policies and procedures; especially when interacting

with customers.

• Acquires and maintains knowledge and understanding of product coverage.

• The position does not require cold calling.

Responsibilities:

• Handle inbound phone calls generated through internet leads

• Perform outbound calls to people who have filled out lead generation forms and requested a phone call

• Qualify inbound and outbound leads of product interest before warm transferring to closing team

• Promotes the benefits, coverage, and terms of products to potential customers

• Consistently reach and or exceed monthly goals & company objectives

Qualifications:

• Basic computer skills and phone knowledge

• Strong closing techniques with customer-centered approach and phone skills and proven ability to perform in an unpredictable, fast-paced environment

• History of punctuality and good attendance

• Excellent communication skills

• Independent worker and self-starter

• Fun, energetic, collaborative, and competitive personality

Education Requirements:

• High School Diploma or equivalent experience

Preferred Qualifications

• Some of our call center agents will be required to interact with Spanish speaking customers. While this is not a requirement for every agent, please indicate in your application if you are bilingual and could speak fluently with Spanish speaking customers.