HUMAN RESOURCE MANAGEMENT IN HEALTH CARE

HEALTH CARE ADMINISTRATION PROGRAM

CALIFORNIA STATE UNIVERSITY, LONG BEACH

SYLLABUS - Spring 2007

Course Title: HCA 510 – HUMAN RESOURCE MANAGEMENT IN HEALTH CARE 3 UNITS

Instructor: Jean Klein, MBA

Phone: (949) 916-9937

E-mail:

Required Textbook: Managing Human Resources,, 14th Edition, George Bohlander and Scott Snell, Publisher, Thomson South-Western, a division of The Thomson Corporation, Copyright, 2007.

Office Hours: By appointment

PURPOSE OF COURSE

This purpose of this course is to provide an overview of the management of Human Resources in the Healthcare setting using basic Human Resources Management doctrine common to all industries. Content includes principles and methods of personnel work such as employment, recruitment, selection, retention, education, wage and salary administration and labor relations.

Students who have completed the course should be able to gain a grasp of Human Resources Management functions, become familiar with techniques and tools, and be aware of recent developments that impact the workforce in a healthcare setting.

CLASS SCHEDULE

Week 1 Introduction

Week 2 The Challenge of Human Resources Management Chapter 1

Week 3 Strategy and Human Resources Planning Chapter 2

Week 4 Equal Employment Opportunity and Human Resources Management Chapter 3

Week 5 Job Analysis, Employee Involvement, and Flexible Work Schedule Chapter 4

Opinion Paper Due

Week 6 Expanding the Talent Pool: Recruitment & Careers Chapter 5

Week 7 Employee Selection Chapter 6

Week 8 Mid-Term Exam

Week 9 Training & Development Chapter 7

Week 10 Appraising & Improving Performance Chapter 8

Week 11 Managing Compensation Chapter 9

Pay-for-Performance: Incentive Rewards Chapter 10

Week 12 Employee Benefits Chapter 11

Week 13 Employee Rights & Discipline Chapter 13

Week 14 The Dynamics of Labor Relations Chapter 14

Week 15 Student Reports & Class Presentations Research Paper Due

Week 16 FINAL EXAM

STUDENT RESPONSIBILITIES AND EVALUATION

ATTENDANCE

Students are required to attend and be prepared for each session by having read the assigned materials. Attendance is expected at each class session. However, under serious and compelling circumstances, an absence may be excused. It is then the responsibility of the student to bring himself/herself up to date on the class material.

DROPS

It is the responsibility of the student to file for drop status if he or she desires. The program director generally does not sign drop forms after the third week. No instructor drop will be filed.

DISABLED STUDENT ASSISTANCE

Please notify the instructor if you need specific accommodations.

CHEATING AND PLAGIARISM

It is the policy of the faculty and administration to deal effectively with the student who practices cheating or plagiarism. One or more of the following academic actions are available to the faculty member who finds a student has been cheating or plagiarizing: (a) Review -- no action, (b) An oral reprimand with emphasis on counseling toward prevention of further occurrences; (c) A requirement that the work be repeated; (d) Assignment of a score of zero (0) for the specific demonstration of competence, resulting in the proportional reduction of final course grade; (e) Assignment of a failing final grade; (f) Referral to the Office of Judicial Affairs for possible probation, suspension, or expulsion.

EXAMS

As a traditional grading system is required for evaluation of student performance in this course, there will be a midterm and final exam. No make up exams will be given unless you have made arrangements with the instructor prior to the exam. Partial credit will be given for evidence of correct reasoning, but not for “effort.”

JOURNAL DISCUSSION/OPINION PAPER

Review a Human Resource Management journal article (See list of related journals on p. 561 of text). Write an opinion paper of the article (4-5 pages double spaced computer written). The paper should include an overview of the material presented and your opinions or thoughts on the subject matter, as if you were discussing the topic with another health care colleague. Present recommendations on your issue and include sourced references. Please number all papers, staple in the upper-left hand corner, and put your name and the date on the paper.

CLASS PARTICIPATION

Participation in classroom discussions is important. It is evident who attends and contributes and who does not. Participation will be computed into the final grade for the course.

RESEARCH POSITION PAPER & ORAL PRESENTATION

For this class, a position paper is required. The position paper should include your view of a particular problem or issue in human resource management from careful consideration of professional literature on the subject. Include a Bibliography with a minimum of 10 references from material published within the past 3 years. The paper should include three major components:

1.  A description and significance of the human resource management problem or issue chosen;

2.  Your position or proposed solution; and

3.  Support for your position (including references).

This can be done in about 5-7 double spaced computer written pages of text, and should be turned in at the time of your class presentation. You will be required to present your position paper to the class in a 10 minute oral presentation. Audio/visual aids may be used in this presentation.

BASIS OF SEMESTER GRADE

The exams and papers will have the following weights in the computation of a final letter grade:

Midterm 30%

Final 30%

Journal Opinion Paper (4-5 pgs.) 10%

Research Position Paper (5-7 pgs.) 15%

Oral Presentation 10%

Class Participation 5%

TOTAL: 100%

ON-CAMPUS COMPUTER ASSISTANCE

The CSULB Technology Help Desk is now available for students. Help is available on a wide range of computer issues including: BeachBoard, Windows and Mac OS, CSULB Internet Accounts, Remote Connectivity, Microsoft Desktop Applications, Anti-Virus, Internet and Web related topics. Visit us on the web at http://helpdesk.csulb.edu or contact the THD by phone at 562-985-4959 or send Email to .

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