Quality Policy
Objective
The Company’s main objective is to operate a commercial organisation, which will give continuous employment to the company principals and all employees by the manufacture of injection moulded components.
Method
- by level of service, become the customer’s natural first choice supplier
- maintain a broad base of customers, spread across the domestic, electrical, mechanical and automotive industries
Investment in the future
The Company operates a renewal policy for all machinery and equipment. The factory development is monitored to maximise the efficient use of space. The performance of each member of staff is monitored closely during an initial three-month appraisal period and thereafter annually. Training programmes are put in place as required. This is part of the commitment to continually improve the effectiveness of the quality management system.
Management System
Quality objectives are set, monitored and modified through management review. The Quality Management System and quality policy are monitored through this review to ensure an ongoing improvement of effectiveness so that they continue to reflect the needs of customers and ensure their continued satisfaction.
The Company is and will remain, registered to the international quality standard BS EN ISO 9001: 2000. That is part of the firm commitment to quality and continuous improvement throughout all operations.
Peter Wheldon
Managing Director
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Environmental Policy
Abaloid Plastics Ltd intends all members of the Company to be mindful of the environment during their everyday activities. All employees have responsibilities for policy implementation and can all participate and contribute to its success through their actions and suggestions. Increasing the awareness and knowledge of all employees shall strengthen this environmental culture.
The Company is committed to maintaining compliance with relevant environmental legislation, regulations, Approved Codes of Practice and other requirements, which relate to the Company.
The Company is committed, within commercially acceptable constraints, to continually improve environmental performance and prevent pollution, minimising waste with emphasis on source reduction and recycling.
Objectives shall be set, monitored and where necessary modified through Management Review. These objectives may include specific targets for measurable elements of the Company’s activities, or be project based with specific target dates.
The Company will promote its objectives internally or externally, where appropriate, and will respond positively to enquiries and suggestions from both inside and outside the Company.
Peter WheldonLynda Wheldon
Managing DirectorDirector/Company Secretary
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Health and Safety
The Company aims to fully comply with the law and provide a healthy and safe environment for all staff, visitors and contractors. The health and safety policy and guide documents are an integral part of the management system. They are issued to every employee and define the company’s policy. They provide a guide to supporting it and a signpost into the management system.
Management Systems
Management Systems Manual
This document is a signpost for the company’s quality and environmental systems including justification of exclusions for design of product and post-production servicing. The procedures, and supporting work instructions established for the Management Systems are retained in stand-alone files.
Management Responsibility
Management commitment
The Managing Director and Company Secretary’s commitment to the development and implementation of the Management Systems and their continually improving effectiveness, is communicated to the organisation through the quality policy, quality handbook, environmental policy, environmental handbook contracts of employment and the health & safety at work handbook. The importance of meeting customer as well as statutory and regulatory requirements, are an integral part of this process.
The quality policy, quality objectives, environmental policy and environmental objectives have been established and are monitored and documented through management review meetings. The availability of resources is monitored through contract review and is an integral part of management review. See the ‘Planning product realization’ and ’Customer related processes’ procedures and the standing agenda in the ‘Management review’ procedure.
Managing Director
The Managing Director (MD) has overall responsibility for the development and implementation of the management system. He authorises the Company's quality and environmental policies and has overall responsibility for the continued improvement of the Management Systems. He is involved in the review and provision of resource, of all aspects of the business. He is involved in formulating and monitoring the Company’s quality and environmental objectives.
He is involved in customer enquiries and the provision of quotations.
He provides technical assistance within the company and to customers as required.
Company Secretary
The Company Secretary monitors the Company's finances and advises her co-director the M.D. She shares the responsibility for the development and implementation of the Management Systems with the MD. She is involved in the review and provision of resource, of all aspects of the business. She is involved in formulating and monitoring the Company’s quality and environmental objectives.
She has overall responsibility for human resources.
She acts as the Health & Safety advisor, provides liaison with statutory bodies and is involved in the administration of the Company's Health & Safety policy.
She has overall responsibility for office administration.
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Management Responsibility (continued)
Production Manager
The Production Manager has overall responsibility for the processing of customer’s orders. This includes advising them of the Company's production capacity and providing manufacturing schedules to meet the accepted orders.
He organises the purchase of raw materials and sundry items to meet the known manufacturing demand. He is involved in the approval of suppliers and will carry out vendor appraisal should the need arise.
He is responsible for the activities of the warehousing, production, maintenance and despatch personnel. He identifies with the assistance of the Supervisors, their training needs. He monitors resource requirements and advises the directors.
He is involved in the review of the Management System and formulating and monitoring the Company’s quality and environmental objectives.
He may be involved in customer enquiries and the provision of quotations.
Quality Manager
The Quality Manager is the Company’s management representative for all matters relating to quality and the environment, and answers directly to the Managing Director. He is responsible for co-ordinating the implementation, development and review of performance of the Management Systems. He is involved in the continued improvement of the Management Systems and formulating and monitoring the Company’s quality and environmental objectives.
He is responsible for co-ordinating action to prevent the occurrence of nonconformity or problems relating to product, process or the Management Systems.
He is responsible for promoting awareness of customer requirements throughout the company.
He is responsible for the activities of the Quality Engineer and the Quality Inspectors. He identifies, with the assistance of the Quality Engineer, their training needs.
He is involved in the approval of suppliers and will carry out vendor appraisal should the need arise.
He is the company’s Safety Officer and answers directly to the Company Secretary.
He co-ordinates training arrangement as required by the directors and is responsible for maintaining the training records.
Notices of Exclusion
Design and development
The company is a trade moulder and does not provide a design facility to customers. The customers design the product and provide the product specifications and drawings to us for a budget estimate. Technical adjudication is carried out and advice given regarding the design suitability for the production process and proposed material only. If an order is received from a budget estimate the company co-operates closely with the customer during the mould tool manufacturing and proving stage of product development.
Production and service provision
The company provides no post manufacturing services. We are predominantly a second tier supplier and our products form only part of our customer’s product.
Validation of processes for production provision
Subsequent monitoring or measurement can verify all production provision.
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Management Systems
Interrelation of personnel
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Management Systems
Process Interaction
Information flowProcess action
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Management Systems
Interrelation of documentation
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Contents and Issue Status
Page /Issue
/Date
/ Change notesThis quality manual has been completely rewritten to reflect the
1 / 4 / 18.08.2003 / requirements of BS EN ISO 9001: 2000. The issue status of all pages
has been reset to 1.
2 / 4 / 18.08.2003
Multiple changes have been made. Many as a result of the desk
3 / 4 / 18.08.2003 / study of the manual by an independent auditor against the
requirements of BS EN ISO 9001: 2000. Others by recent changes of
4 / 4 / 18.08.2003 / Practice.
Quality policy reviewed and replaced.
5 / 4 / 18.08.2003
*manual revised to incorporate environmental references. Due to the
6 / 4 / 18.08.2003 / significant reduction of pages all are now set at issue 4.
7 / 4 / 18.08.2003
8 / 4 / 18.08.2003
NOTE: an asterisk indicates Changes to the previous issue. *
End.
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