BUTTERWICK HOSPICE CARE
JOB DESCRIPTION
Post : Chief Executive
Reporting to : Chair of the Board of Trustees
Location : Butterwick Hospice – Stockton/Bishop Auckland
Job Purpose
All posts, whether providing or supporting the provision of our services, allow our mission and values to be upheld.
The Chief Executive will provide high level strategic leadership and management to the whole organisation, with an emphasis on quality standards of safe patient care and efficient/effective use of resources. The Chief Executive is accountable for all services provided by the Hospice and is the individual responsible for ensuring that the Hospice meets it statutory and service obligations whilst working effectively with key individuals and partner organisations. The Chief Executive plays a key role in delivering the values and culture of the Hospice.
Specifically, the Chief Executive will:
Lead and direct the Hospice and its services, resources, management and staff to achieve agreed objectives.
Be responsible for the delivery of quality standards of safe patient care.
Facilitate financial stability.
Influence key stakeholders to work with/support the Hospice.
Develop services to meet the requirements of the local community and health economy.
Ensure all legal and contractual requirements are fulfilled.
Key Responsibilities
To provide vision, direction and leadership to enable the Hospice to achieve its strategic goals and objectives as agreed with the Board of Trustees.
To take ultimate responsibility for clinical governance and standards of clinical care, ensuring that the appropriate assurance and management processes are in place to fully comply with all legal regulations and standards.
To ensure that sound financial management and corporate governance systems/processes are in place to enable the Hospice objectives and ensure that financial objectives are met.
To ensure the development and implementation of appropriate strategies, plans, and performance management for all Hospice clinical services and support functions including:
· In-patient services;
· Day services;
· Community services;
· Family Support;
· Education and training;
· Facilities;
· Finance;
· Information technology;
· Human Resources management;
· Volunteer services;
· Fundraising/Marketing/Retail/ Lottery activities;
· Seven-Wellbeing/Complementary Therapies;
· Public Relations;
To develop and maintain positive and collaborative partnership arrangements with the local NHS services, local authorities, MP’s, MEP’s, Voluntary Sector, local Hospices, universities and other relevant organisations.
To ensure, through devolved management, that the Hospice complies with all necessary external regulatory bodies for example CQC, Charities Commission and the Health & Safety Executive.
To build a positive external image/reputation for the Hospice and create opportunities to enhance the profile of the Hospice and its services.
To build on patient and public involvement to ensure quality and accessible services are available to patients and their families.
To work with the Chair and Board of Trustees to provide effective leadership to the Hospice and to ensure that the Board is fit for purpose through structured programmes of Board development, tailored to individual and corporate requirements.
To support the Chair and the Board of Trustees to fulfil their duties and responsibilities for the proper governance of the Hospice, ensuring that the Board receives appropriate information and timely advice on all relevant matters.
To lead and manage members of the Hospice Management Team ensuring their professional performance and development needs are addressed and that a culture of a learning organisation delivering high quality services permeates throughout the Hospice.
To negotiate and agree service contracts and service level agreements (SLA) with local NHS commissioners/organisations and other organisations.
To review and improve the effectiveness and efficiency of the Hospice services, to ensure they meet agreed plans, contracts and SLA’s.
Optimise all resources and produce innovative ideas, project analysis and business case proposals in the best interests of the future of Hospice services.
To contribute to the development of policies affecting the Hospice’s services through active involvement in national, regional and local forums/initiatives/collaborative programmes.
Ensure robust risk management systems are in place throughout the Hospice.
Act as an Ambassador for the Hospice, attend fundraising activities and events as required, building appropriate relationships for the positive benefit of the Hospice.
Promote and maintain positive/productive relationships with the media as appropriate.
To encourage and facilitate educational developments and participation in learning to improve standards of patient care/Hospice services.
To ensure clinical staff have arrangements in place for revalidation and ongoing continuous professional development.
To take on any other responsibilities or tasks that are within the employee’s skills/abilities whenever reasonably instructed.
To ensure financial stability of the Hospice, taking steps at all times to balance budgets with income generation.
Responsibilities of All Staff
To be aware of all Hospice policies and procedures relevant to the role, both existing and as they are reviewed. To carry out duties and responsibilities in compliance with Hospice policies and procedures, NMC Standards, Care Quality Commission Standards, current legislation and codes of conduct as applicable with an awareness of personal limitations.
To be aware of the working practices of any volunteers assisting with the daily workload, feeding back any concerns to the Voluntary Services Manager so that the welfare of the volunteer is protected at all times.
To undertake the requirements of the role with an awareness of responsibilities under Health & Safety regulations.
To maintain good public relations and promote the Hospice philosophy of care in the wider community.
To provide support in the form of training/mentoring to all employees and student placements, as appropriate.
To identify Training and Development opportunities, in conjunction with the Chair and Board of Trustees and to take responsibility for ensuring mandatory training updates are completed within timescales. To participate in personal training as may be necessary to meet the duties and responsibilities of the post.
To undertake such other duties and responsibilities commensurate with the importance and nature of the post.
This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and is subject to amendment in consultation with the post-holder.
Butterwick Hospice Care
Middlefield Road, Stockton on Tees, TS19 8XN
Registered Charity No 1044816
BUTTERWICK HOSPICE CARE
PERSON SPECIFICATION
Post : Chief Executive
Reporting to : Chair of the Board of Trustees
Location : Butterwick Hospice – Stockton/Bishop Auckland
This person specification is an outline of the main responsibilities of the post, together with a picture of the skills, knowledge and experience required. It has been used to draw up the advertisement and will be used in the shortlisting and interview process. The criteria will be assessed during shortlisting and interview and it is essential to cover how you will meet shortlisting criteria in your application.
Specifications / Essential / Desirable / How assessed /Qualifications and Education
A relevant degree is desirable / √ / Application
Education to Masters level / √ / Application
Evidence of continuing professional development in management/leadership / √ / Application/interview
Knowledge and Experience
Substantial leadership experience gained at senior level in a complex environment with evidence of leading the delivery of key targets, service improvements and management of change / √ / Application/interview/references
Evidence of effectively managing resources and budgets with experience of delivering long-term financial sustainability and stewardship of financial resources / √ / Application/interview/references
Ability to demonstrate an understanding of the current health environment, local and national heath developments and the likely impact for the Hospice / √ / Interview
Ability to forge and nurture partnerships and collaborative relationships with a wide range of organisations both inside and outside healthcare/charitable sectors / √ / Application/references interview
A strategist, able to work with the Board of Trustees to define a clear direction for the Hospice and then be able to articulate the vision internal and external to the Hospice / √ / Interview/application/references
Demonstrable evidence of strategic development and leading people/organisations through successful change, in particular developing the Management Team / √ / Interview/references
A clinical background is desirable, but not essential. Leadership experience gained recently within a healthcare organisation is however essential / √ / Interview/references
Experience of working in a Hospice or NHS setting with responsibility for operational service delivery is essential / √ / Interview/references
Ability to articulate the Hospice culture and use this knowledge to ensure the clinical and operational excellence of the Hospice, supporting high quality clinical services and delivery high quality clinical and corporate governance / √ / Interview/references
Skills and Abilities
The ability to engage a diverse group of staff and volunteers in management through an empowering and engaging style / √ / Interview/references
Strong written and oral communication skills with the ability to represent the Hospice at all levels both internally and externally / √ / Interview
Evidence of building relationships/networks with local policy influencers, including corporate, statutory and voluntary organisations / √ / Interview/references
Resourceful, resilient with complex problem-solving skills, decision managing and analytical skills / √ / Interview/application
Ability to demonstrate a mentoring style at all levels across the organisation / √ / Interview/application
Ability to prioritise workload and deliver to Hospice standards and to strict deadlines / √ / Interview/references
Computer literate and knowledge of MS Office applications / √ / Interview/application
Ability to motivate and lead staff / √ / Interview/references
Ability to work with clarity, openness and a sense of determination to achieve agreed objectives / √ / Interview/references
Politically astute with the highest level of emotional intelligence, personal integrity and honesty / √ / Interview
Committed to the vision and values of the Butterwick Hospice / √ / Interview
Additional
Must have a flexible approach to work in order to attend events as and when required / √ / Interview/ Application
Must possess a clean driving licence and own vehicle / √ / Application
June 2017 v1.1