Confidential Questionnaire
BusinessConsulting ServicesAssessment Interview #1
CONTACT INFORMATION
Company Name:Corporate Name:
Company Address:
Primary Contact:
Office Phone:
Cell Phone:
Home Phone:
Private Email:
Preferred Contact Method: office phone cell phonehome phoneemail
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PART I About your firm
THE COMPANY
Nature of Business (i.e. healthcare, health company, education, service, retail, manufacturing, professional etc.)
______
Type of Enterprise: (corporation, small business, family business) ______
Locations: ______
Key Customer / Stakeholder Groups: ______
OPERATIONAL INFORMATION(please check appropriate boxes)
Client’s Position:
President/CEO CFO Director Other ______
Involvement/Responsibilities:
Daily OperationsAdministrativeOnlyAbsentee Other ______
Number of employees_____ full-time _____ part-time _____ Independent Contractors______
Are your employees members of a trade union?Yes No
If yes, please briefly describe your relationship with the union.
Is there a full time sales staff? Yes No
Is there a full time IT staff? Yes No
Is there a full time marketing staff? Yes No
Is there a website for the company? Yes No Address: ______
Do you have board of directors? Yes No
If yes, please briefly describe your relationship with the board.
OWNERSHIP STRUCTURE(please check appropriate boxes)
Business Ownership: Sole ProprietorC-Corp. S-Corp. PartnershipLLC
Has a valuation ever been done on the business? Yes No
Is a law suit pending on the business? Yes No
Is the company? A Franchise Independent
Owner Name / %Can you provide us with an organizational chart? Yes No
What are the strengths of yourcompany? ______
What are the most significant challenges facing yourcompany?______
Briefly, please describe what prompted you to contact us:
______
PART II About your practices
Rank your view of your company’s performance from 1 to 5 (low to high) for the factors listed below. For each factor, list the words (adjectives) that you would use to describe each of the components of the company.
1.Conflict Practices
Ranking: Below Above
Poor Average Average Average Excellent
1.1Current1 2345
1.2Desired12345
1.3What words (adjectives) would you use to describe the company’scurrentconflict practices?
1.4What words (adjectives) would you use to describe your desiredconflict practices in the future?
1.5Where does conflict surface in your company?
1.5Additional Comments:
2.IndividualCommunication Skills
Ranking: Below Above
Poor Average Average Average Excellent
2.1Current1 2345
2.2Desired12345
2.3What words (adjectives) would you use to describe yourcurrent communication skills?
2.4What words (adjectives) would you use to describe your desiredcommunication practicesin the future?
2.5Additional Comments:
3. Communication PracticesWithin the Organization
Ranking: Below Above
Poor Average Average Average Excellent
3.1Current1 2345
3.2Desired12345
3.3What words (adjectives) would you use to describe the company’s current communication
practices?
3.4What words (adjectives) would you use to describe your desiredcommunication practices in the future?
3.5Additional Comments:
4.Business Change (clear mission, vision for future, path to future)
Ranking: Below Above
Poor Average Average Average Excellent
4.1Current1 2345
4.2Desired12345
4.3What words (adjectives) would you use to describe the company’scurrentpath to the future?
?
4.4What words (adjectives) would you use to describe your desiredpath to the future?
?
4.5Additional Comments:
5.Customer/Client Service(if applicable)
Ranking: Below Above
Poor Average Average Average Excellent
5.1Current1 2345
5.2Desired12345
5.3What words (adjectives) would you use to describe the company’scurrentcustomer/client
service?
5.4What words (adjectives) would you use to describe your desiredcustomer/client servicein the future?
5.4What means do you use to track your client service ability?
5.5Additional Comments:
6.Business Work Culture (teamwork, morale, commitment, innovation)
Ranking: Below Above
Poor Average Average Average Excellent
6.1Current1 2345
6.2Desired12345
6.3What words (adjectives) would you use to describe the company’scurrentbusinesswork
culture?
6.4What words (adjectives) would you use to describe your desiredbusinesswork culture in the future?
6.5Additional Comments:
7.Internal Relations(internal employees, board members)
Ranking: Below Above
Poor Average Average Average Excellent
7.1Current1 2345
7.2Desired12345
7.3What words (adjectives) would you use to describe the company’scurrentinternalstakeholder
relations?
7.4What words (adjectives) would you use to describe your desiredinternal stakeholder relations in the future?
7.5Additional Comments:
8.External Relations (customers, clients, community, natural environment)
Ranking: Below Above
Poor Average Average Average Excellent
8.1Current1 2345
8.2Desired12345
8.3What words (adjectives) would you use to describe the company’scurrentexternalstakeholder
relations?
8.4What words (adjectives) would you use to describe your desiredexternal stakeholder relations in the future?
8.5Additional Comments:
9.PersonalLeadership Practices
Ranking: Below Above
Poor Average Average Average Excellent
9.1Current1 2345
9.2Desired12345
9.3What words (adjectives) would you use to describe the company’scurrentleadershippractices?
9.4What words (adjectives) would you use to describe your desiredleadership practicesin the future?
9.5Additional Comments:
10.OrganizationalManagement Practices
Ranking: Below Above
Poor Average Average Average Excellent
10.1Current1 2345
10.2Desired12345
10.3What words (adjectives) would you use to describe the company’scurrentmanagement
practices?
10.4What words (adjectives) would you use to describe your desiredmanagement practices in the future?
10.5Additional Comments:
11.Company’s Overall Capacity to Get the Job Done
Ranking: Below Above
Poor Average Average Average Excellent
11.1Current1 2345
11.2Desired12345
11.3What words (adjectives) would you use to describe the company’soverall capacity to get the Job done?
11.4What words (adjectives) would you use to describe your desiredoverall capacity to get the Job donein the future?
11.5Additional Comments:
12.What words would you use to describe your employees?
13.What words would you use to describe this company’s financial health?
14.What words would you use to describe rate of change this company is experiencing?
And, in what direction is this change going?
15.If your company was a car, what kind car would it be?
This company is like a ______because______.
16.What are this company’sAchilles’ Heels (challenges)?
17.What is the question this company needs to discuss, that we have not or will not discuss?
18.What else would it be helpful for us to know about your company?
PART III Changes
Any significant changes taking place in yourcompany?
Merger of Existing Businesses
Acquisition of an Existing Business
Sale of an Existing Business
Purchase of an Existing Business
Expansion of an Existing Business
Other ______