3 Kamel Basha Moursy St.
Flat # 4 Heliopolis, Cairo, Egypt.
(Home Phone) + 202 26334624
(Cellular 1) +2 0129787090
(Cellular 2) +2 0111447720
Email: /
(Business Development Executive)
2 years of experienceMarketing / E-Marketing
Researches & Development
Career Objective
Seeking a challenging career opportunity where my academic background and my personal skills can be enhanced and utilized, through working at the quality field to increase and develop my career.
(Business Development – Marketing – E-Marketing - Projects Management – R&D)
Summary of Qualifications
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- Business Development
- Marketing
- Customer Service
- Analysis & Planning
- Researches & Development
- Project Management
- E-Marketing
- Online Solutions
- Events Organization
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Education
2008, Management Information Systems
Bachelor’s degree
The Higher Institute of Computers and Information Technologies, (ElShorouk Academy).
Companies I worked for:
Microsoft / Etisalat / MF&Co. / Wall Street BrokersThe Employer / HP / ADCO / NDC / Aspire Investment
Professional Experience
Business Development Manager (June 2010 Till Now)
Responsibilities:
- Position MF&Co. In the right Market segmentation through the Management of the Promotions activities & Printing Materials.
- Act as Management Information System support.
- Submit & implement Marketing / Online Marketing Plans. Including:
- SEO.
- SEM (Google Adwords) using PPC.
- SMO (Facebook, LinkedIn, Twitter, & Forums).
- Facebook & Banners Ads (PPC / PPI).
- E-mail Marketing.
- Open International Business Opportunities.
Business Development Officer(June 2009 till May 2010)
Responsibilities:
Internal:
- Efficiency measure of each department through the QC tools, and report it.
- Detect, and solve the internal problems.
- Develop the internal system and help improving work performance.
External:
- Build and maintaining company’s External Projects and contacts.
- Detect needed projects, plan for it.
- Finish deals (Services Providers, and Huge international customers).
Duties:
Research, Detect, Plan, Fix, Adjust, Develop & Follow up.
Main Projects:
- E-marketing Department (Online Marketing Campaign, Team Leader).
- Updating services & offers suggestion for the Middle East region.
- Upgrading the internal system & work flow.
- Knowledge Base, Employees database.
Customer Service Representative (January 2009 till June 2010)
Responsibilities:
- Serve clients, as well as assist customers who have specific inquiries.
- Do all client side transactions.
- Represent company efficiently, as well as keeping up its image.
Duties:
- (Live Chat Support): Receive clients live chat, assist them, and answer their inquiries.
- (E-mails): Receive requests from clients and forward it to the different departments depends on its type and follows up till it will be finished and inform the client with it.
- (SMS): Send single & bulk SMS to clients (Market Watch, News, Usernames and passwords).
- (Database): Record customer’s transactions on the WSB database and inquiry on it when needed
Fairs, Campaigns, & Exhibitions (15 Events):
Marketing Events
- (Microsoft) Introducing Windows 7:
Held in Booth at City Stars (15th November - 9th December 2009).
- (Etisalat) Roaming Campaign:
Held in Booths at City Stars Gate 7, and Grand Hyatt (13th July - 31th August 2008).
- (Etisalat) Internet USB Modems:
Held in Booths at City Stars, Grand Hyatt, Cairo Airport Tents (9th September - 3rd October 2008).
- (Etisalat & HP) Universities Campaign:
Held at (BUE), (GUC), (MIU), (FUE) (12nd April – 17th May 2009).
Fairs & Exhibitions
- (ITC Fair) the annual computers and technologies fair in Cairo:
Held in Cairo International Convention Center- February 2008.
- (The-Employer) the Employer’s Employment fair:
Held in Cairo International Convention Center - from 13 – 15 June 2008.
- (The-Employer)the Employer's Middle Management Employment Fair:
Held in Fairmont Towers Hotel - from 27 – 28 February 2009.
Recruitment Campaigns
For Petroleum companies in Abu Dhabi held in Egypt:
- (ADCO) Abu Dhabi Company for Onshore Oil Operations:
- Held in Conrad Intercontinental hotel - August 2004.
- Held in Four Season hotel - April 2006.
- Held in Four Season hotel - July 2007.
- (NDC) National Drilling Company of Emirates:
- Held in Conrad Intercontinental hotel - April 2003.
- Held in Ramsis Hilton hotel - November 2006.
- Held in Ramsis Hilton hotel - May 2007.
- Held in Ramsis Hilton hotel - March 2008.
- Held in Novotel hotel – November 2009.
Other Skills
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Languages:
Arabic: (Mother Tongue)
English (Excellent)
French (Fair)
Soft skills:
Very good communication skills.
Organizational Skills.
Analytical Thinking Skills.
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Computer Skills:
Web Development / Programming Background.
Familiar with all Software & Hardware.
MS Office & reporting Systems.
Advanced Internet User & Researcher.
Training Courses
- Sales Diploma1st December 2008
- Programming Diploma25th February 2006
- ASP.NET 17th April 2006
- ELS (English Language Course) 11th June 2005
- MCAD (Microsoft Certified Application Developer)20th November 2007
Interests
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Self Improvement, Technologies, History, Travelling, Music, Reading & Knowledge.
Personal Information
Full Name: Mostafa M. Samir Bassaraty
Date of birth: 25th September 1987
Marital status: Single.
Nationality: Egyptian.
References
Available upon request.
Hope my curriculum vitae meet your requirements and your honour acceptance.
Signature
Mostafa Bassaraty
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