Business Core Standards
Business Communications, BC 1.0: Use oral, written, and nonverbal communication to effectively and positively express ideas, solve business problems and transfer business information.
Performance Indicators (Benchmarks):
BC-1.1 Interpersonal – Analyze, evaluate, and practice interpersonal communication skills as they apply to business.
BC-1.2 Analyze how nonverbal cues impact business communications.
BC-1.3 Communicate orally to convey and/or receive technical information and ideas.
BC-1.4 Read and interpret information from business journals, forms, and other documents to make decisions, solve problems, and/or facilitate communication between internal and external customers.
BC-1.1:Teacher Signature/Date
Describe how the use of descriptive “I/We” language creates a more
positive environment for communicating.
- Team Building activities
______
Conduct and respond to a peer evaluationthat offer constructive feedback,
maintain positive relationships, and result in agreement on next steps/action goals.
- Presentations
______
- Work Behavior
______
Analyze conflict management techniques that are sensitive to cultural
practices and protocols to address problems encountered in business
______
BC-1.2:
Analyze body language & describe the messages it conveys.
- Customer Service
______
Identify and model appropriate personal hygiene & grooming.
Select appropriate business attire.
- Presentation
Date accomplished ______
BC-1.3:
Orally communicate business information and ideas in a clear, logical,
and convincing style.
Use appropriate non-verbal communication techniques to enhance
communication.
Use correct industry terminology in the appropriate context.
- ePortfolio Presentation.
Date accomplished: ______
- Other Presentation
Date accomplished: ______
BC-1.4:
Evaluate business articles, reports, and other sources of information.
______
Express thoughts and ideas succinctly (concisely).
______
Systems, BC-2.0: Evaluate the impact of internal and external systems on business organizations and business success.
Performance Indicators (Benchmarks):
BC-2.1 Analyze business decision making relative to a firm’s controllable (internal) and uncontrollable (external) variables.
Teacher Signature/Date
Identify and describe internal variables to be considered in decision making.
______
Identify and describe external variables to be considered in decision making.
______
Analyze how supply and demand affect the price and quantity of goods
and services.
- Stock Market Simulation
Date accomplished ______
Examine the stakeholders and their respective roles for an organization.
- Kealakehe High School
______
Analyze the perspectives of various stakeholders and their influences
on the decision making process.
- ePortfolio use
______
Organizational Behavior & Business Ethics, BC-3.0:Analyze individual and group behaviors and their impact within business organizations.
Performance Indicators (Benchmarks):
BC-3.1 Analyze ways that corporate culture supports or limits the success of specific businesses.
BC-3.2 Define, give example, and evaluate its impact of ethical and unethical behaviors on business.
BC-3.1:Teacher Signature/Date
Identify leadership styles and describe the implications of each
style on the work environment
______
Select of business organization of interest and document its corporate culture.
- Kealakehe High School
______
BC 3.2:
Identify ethical issues facing business organizations
______
Business Technology, BC-4.0: Analyze the influence of technology on business.
Performance Indicators (Benchmarks):
BC-4.1 Analyze the impact of technology on business as it evolves.
BC-4.2 Develop a plan to guide business technology decisions to meet current and future needs.
BC-4.1:Teacher Signature/Date
Identify a widely used business technology, describe how it has changed
over time, and how it has influenced and enhanced business practices.
- Cloud - Google Drive, etc
______
______
Give examples of ethical issues that have emerged from uses of technology
- KHS EUP
______
Explain how ergonomics have impacted business
- Pre/Post Assessments
______
- Ergonomics Evaluation
______
Explain how emerging communication technologies may affect and
change business practices
______
BC-4.2:Teacher Signature/Date
Evaluate how computer network systems and international electronic resources
such as the internet can be used to facilitate production and communication.
- Gmail, Google Docs, Google Drive, etc
______
- ePortfolio
______
Identify technology needs of a selected business.
- KHS
______
Make business technology recommendations and defend your
recommendations with evidence.
- KHS
______
- ePortfolio
______
Customer Service Concepts, BC-5.0Evaluate and apply service excellence concepts and skills to internal and external customers.
Performance Indicators (Benchmarks):
BC-5.1 Create quality customer service strategies and selling techniques that will attract repeat customers and contribute to business success and customer satisfaction.
Teacher Signature/Date
Identify and compare various buying behaviors of customers and explain
the importance of interpersonal and human relation skills on buying behaviors
______
Evaluate internal and external customers, propose ideas and strategies
to improve customer service and business success.
______
Describe and model customer service skills for a selected business area.
______
Accounting Concepts, BC-6.0: Use basic accounting principles to analyze and evaluate business decisions.
Performance Indicators (Benchmarks):
BC-6.1 Utilize information from accounting records to gather information and draw conclusions.
Teacher Signature/Date
Explain the role and importance of accounting to any business.
______
Analyze and explain information from simple balance sheets and
income statements
______
Interpret balance sheet/income statement to draw and justify conclusions
about the financial health of a business.
- Stock Market Simulation
______
Financial Concepts, BC-7.0: use basic financial principles to analyze and evaluate business financial decisions.
Teacher Signature/Date
Use finance ratios to determine the financial condition of a company
and justify your interpretation.
- Stock Market Simulation
______