BT4500 Big Button Cordless Phone with Answer Machine (and Twin pack)
DH363/DH364
Please retain these instructions for future reference. These instructions are also available in other formats.
Contents
General description 5
Getting to know your phone 6
Orientation 6
The handset 6
Handset buttons 7
Handset display 7
Handset display icons 8
Base unit 8
Important – please read first 9
Answer machine – handy hint 9
Inductive coupler 9
Check box contents 9
Contents for each additional handset (DH364 twin pack) 9
Quick set-up guide 10
Where to put your phone 10
Important 10
1. Plug in 10
2. Activate the batteries and follow the Set-up wizard 10
Talk/Standby time 11
Battery Low warning 11
Battery performance 11
Set up your additional handsets (DH364 twin pack) 11
3. Go! 12
Your BT4500 is now ready for you to use 12
Using your BT4500 on a broadband line? 12
4. Block nuisance calls 12
5. Help 13
Getting to know your phone 13
Finding your way around your phone 13
Left option button 13
Right option button 13
Up and Down navigation buttons 13
Menu map 13
Using the phone 16
To switch the handset off 16
To switch the handset on 16
Make an external call 16
Preparatory dialling 17
End a call 17
Receive a call 17
Call timer 17
Auto end 17
Auto answer 17
Auto end 17
Auto answer 17
Call Waiting 17
Out of range warning 18
Mute 18
Incoming speech/Handsfree volume 18
Amplify 18
Handsfree 18
Make a hands free call 18
Answer a call handsfree 18
Switch to handsfree during a call 19
Redial 19
Voicemail (BT 1571) 19
Record a call 19
Play a recorded call 19
To lock the keypad 19
To unlock the keypad 20
Turn the handset ringer on or off 20
Find handset (Paging) 20
Call control settings 20
Set-up Do not disturb 20
Block nuisance calls 21
Phonebook 21
Store a contact 22
Entering names 22
Writing tips 22
To enter a pause in a contact number 22
To enter a recall in a contact number 22
Character map 22
Assign a ringtone to a contact 23
View/dial a contact 23
Searching alphabetically 23
Delete a contact 23
Delete all contacts 24
View the contact memory status 24
Speed dial 24
Save a Speed dial entry 24
Dial a Speed dial entry 24
Edit a Speed dial entry 25
Delete a Speed dial entry 25
Caller Display and the Calls list 25
Caller Display 25
Calls list 26
Calls list indicators 26
Missed call notification 26
View and access options in the Calls list 26
Save a Calls list entry to your contacts 27
Delete an entry in or the entire Calls list 27
Answer machine 27
Using the answer machine from the handset 28
Switch the answer machine on or off 28
Set the answer mode 28
Outgoing messages 28
Answer & Record 28
Answer Only 28
Record your own outgoing message 28
Play the current outgoing message 29
Reinstate the pre-recorded outgoing message 29
Record a memo 29
Answer delay 29
Time saver 30
Set the answer delay 30
For compatibility with BT 1571 (or another voicemail service) 30
Set the maximum message length 30
Set the message alert on or off 30
Call screening 31
Turn call screening on or off 31
Using call screening 31
Message playback using the handset 31
Delete a message 32
Delete all old (played) messages 32
Save a number in the answer phone message list to your contacts 33
Using the answer machine from the base 33
Switch the answer machine on or off 33
Message playback using the base 33
Memory full 33
Delete all old (played) messages 34
Remote access 34
Set the remote access PIN for the first time 34
Change the remote access PIN 34
Turn remote access on or off 34
If you forget to switch on your answer machine 35
Operating you answer machine remotely 35
Settings 35
Handset settings 35
Set the handset ringtone for external or internal calls 35
Set the handset ringer volume 36
Adjust the handset ringer tone 36
Turn the handset tones on or off 36
Change the handset display contrast 36
Turn the screensaver on or off 36
Change the handset name 37
Change the call settings 37
Base settings 37
Set the base ringtone melody 37
Set the base ringer volume 37
PBX access code 38
Change the system PIN 38
Reset the handset or base settings 38
Delete the handset and base user data 39
Clock/Alarm 39
Set the time format (12 or 24 hour) 39
Set the time and date 39
Set an alarm 40
Stopping the alarm when it goes off 40
BT Calling Features 40
Pre-stored numbers in the Calling Features menu 40
Using Call Diversion: set up, cancel or check status 41
Cancel Ringback 41
Using Call Waiting 41
Using Reminder call 42
Using call barring 42
Using Anonymous Call Reject 42
Using additional handsets 42
Register an additional handset 43
De-register a handset 43
Registering another make of handset to your BT4500 base 44
Make an internal call between handsets 44
Transfer a call 44
Hold a 3-way call 44
Help 45
Phone doesn’t work 45
No dial tone or line cord error message displayed on screen 45
Can’t make or receive calls 45
You have a dial tone, but the phone won’t dial out 45
Handset doesn’t ring 45
No display 45
Range icon flashes 45
You hear the busy tone when you press Dial 46
Answering machine doesn’t record any messages 46
Answering machine messages have the wrong date and time 46
Can’t access your messages from another phone 46
No Caller Display number/name displayed 46
Can’t register a handset to a base 46
Base unit does not ring, but the lights are on 46
Buzzing noise on my phone or on other electrical equipment nearby 47
Customer Helpline 47
General sales enquiries 47
Billing enquiries 47
General information 47
Important 47
Replacing the handset batteries 47
Caution 47
Safety information 47
Cleaning 48
Environmental 48
How to recycle your equipment 48
Warning 49
Guarantee 49
Guarantee conditions 49
Within the 12 month guarantee period 49
Outside of the 12 month guarantee period 49
Returning your phone 50
Technical information 50
Connecting to a switchboard 50
R&TTE 50
Declaration of Conformance 50
For your records 50
How to contact RNIB 51
Terms and conditions of sale 51
General description
This big button cordless phone has a large well laid out number key pad and clear LCD display and is available as a twin set (DH364). You can call block up to 10 numbers to stop nuisance calls and it has a ‘do not disturb’ function, for when you need some peace and quiet. It has a built-in answering machine.
With the hands-free speaker you can share conversations with people in the room or simply give your hands a rest while having a conversation. Hearing aid compatible it also has a visual voicemail, so you can see who has called and choose the message you want to hear first.
DECT technology offers a high speech quality thanks to the digital radio technology.
Getting to know your phone
Orientation
The handset
With the front of the telephone facing towards you, and the display uppermost, you will notice the following:
· At the top on the front of the telephone is a recessed grill which is the ear speaker, and above right of this is a thin red LED indicator that illuminates when a call is incoming. This is the visual ring indicator.
· Underneath the ring indicator is the display. The phone must be charged for the display to be activated.
· Below the display are a series of buttons. The first three immediately below the display are left option button, R (Recall) and right option button from left to right. These are the speed dial memory buttons that can be used once a telephone number has been programmed to that corresponding button.
· There is now a block of 5 buttons, the central button is double height with upper half being Volume/Up and the lower half Calls/Down. To the left is Hands Free with green Dial button below it. To the right is Phone Book with red End Call button below it.
· The main keypad is located below the answer and disconnect buttons in four rows of three buttons (some buttons have multiple functions).
The letters in brackets below are used when inputting a name into the directory.
The top row, from left to right is 1 (no letters), 2 (A, B, C), 3 (D, E, F). The second row is 4 (G, H, I), 5 (J, K, L) and 6 (M, N, O). The number five has two very small tactile dots on the button. The third row is 7 (P, Q, R, S), 8 (T, U, V) and 9 (W, X, Y, Z), and the fourth row, from left to right, is star (ringer on/off), zero, and asterisk (keypad lock).
· Below the keypad there is one smaller oblong button for Record. Alongside this is the microphone.
Turn the telephone so the left edge is facing towards you.
· Level with the screen is the 3.5mm socket for headset.
Turn the telephone so the right edge is facing towards you.
· Level with the screen you will find a 2cm long button. This is the audio amplification button.
Turn the telephone so the rear side is facing towards you.
· The lower half is the battery compartment.
Handset buttons
Left option button: In idle mode, press to enter the main menu. Also use to access sub menus and confirm options shown on the display above the button.
Up/Volume: From home screen, press to change the ringer volume, see Settings. In talk mode, press to increase the incoming speech volume. In menu mode, press to scroll up through the options.
Handsfree: In idle mode, press to make or receive calls handsfree, see Make a handsfree call.
Talk: In idle mode, press to make and receive calls, see Using the phone.
Calls/Down: From home screen, press to open and scroll through the Calls list, see Calls list. In talk mode, press to decrease the incoming speech volume. In menu mode, press to scroll down through the options.
1 (Speed dial): From home screen, press and hold 1 to dial BT 1571 or your stored speed dial number, see Speed dial. When answer machine message is playing, press to repeat the message from the beginning.
4: When answer machine message is playing, press 4 to skip back to the previous message.
* Press and hold * to turn the handset ringer on or off. When answer machine message playing, press to replay the message slowly.
R (Recall): R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX.
Right option button: Press to confirm the option displayed on the screen above the button, to delete or go back to the previous screen. In answer machine mode, deletes the current message playing.
Amplify (on side of handset): During a call, press to boost the incoming speech volume.
Phonebook: In idle mode, press to access your stored Contacts.
End call/on or off: Press to end a call. In idle mode, press and hold to switch the handset on or off, see page 21. In menu mode, press to return to home screen.
3: When answer machine message is playing, press 3 to delete the message.
6: When answer machine message playing, press 6 to skip forward to the next message.
2-9 (Speed dial): From home screen, press and hold buttons 2-9 to dial a stored speed dial number, see page 33.
#: Press and hold # to lock or unlock the keypad.
Record: During a call, press to record the conversation. In idle mode, press to play recorded calls.
Handset display
The handset display screen top line from left specifies the time; musical note symbol for ringtone on/off; keypad lock symbol; battery symbol.
The second line is the Handset name e.g. Handset 1.
The third line indicates the number of new (missed) calls received (For full details of who has called you please make sure you have subscribed to Caller Display from your network provider).
The final line relates to the left and right soft key operations e.g. menu on the left and call list on the right.
Handset display icons
Battery symbol: Shows handset battery status.
Scrolls when the handset is charging.
Hollow battery symbol: Empty frame flashes when battery needs recharging.
“UnMute/Mute”: Indicates when Mute is on or off.
Keyhole (rectangular shape with a key hole in the middle): The keypad is locked.
Musical note with an x: Handset ringer is switched off.
Base unit
The base unit of the telephone is used to house and charge the telephone.
Turn the base unit so that the rear side is facing you.
· On the rear of the base unit, there are two sockets. The left socket is for the power supply and the right socket is for telephone line connection.
Turn the base unit so the buttons are nearest to you and the handset holding socket is further away from you.