Sample assessment

BSBHR509A Manage rehabilitation/return-to-work programs

This assessment is provided as a sample only. RTOs should replace this with their own assessment. See the Teacher Guide for an outline of assessment methods.

Assessment event 1: Portfolio of evidence

Prepare a portfolio of evidence to demonstrate your competency in this Unit. You should include items you developed for your portfolio as you were working through the Project Tasks in this Unit. These items may relate to the STAR Industries case study or to your own workplace, or another case study as agreed with your teacher.

Be sure to include enough items to show competency across all tasks in this Unit.

This event assesses:

Task / Performance criteria / Key competencies
1 Review existing rehabilitation programs / 1.1 Claims are processed in accordance with organisational policies and legal and insurance requirements / Collecting, analysing and organising information to ensure that the return-to-work program achieves its objectives
2 Analyse and process illness/injury claims / 1.3 Rehabilitation provider is notified in accordance with organisational procedures
1.5 Claims are analysed to identify the nature of the illness/injury and report prepared
1.6 The report identifies the projected period of absence and where rehabilitation assistance is required
2.8 Program commences as close to accident/illness as possible / Communicating ideas and information to assist employees who are involved, and their managers
Planning and organising activities to plan a speedy and successful return-to-work
3 Prepare a rehabilitation/return-to-work program / 2.1 Consultation occurs between rehabilitation provider and the treating doctor
2.2 Consultation occurs between the rehabilitation provider, relevant managers and the employee
2.3 Job redesign, reduced hours and alternative duties are considered in the light of medical advice
2.4 A rehabilitation/return-to-work program is designed to achieve a successful return-to-work
2.5 Return-to-work program is approved by relevant managers
2.6 Rehabilitation program is agreed with employee
2.7 Risk analysis is undertaken in relation to proposed program and risk is mitigated where appropriate / Communicating ideas and information to assist employees who are involved, and their managers
Planning and organising activities to plan a speedy and successful return-to-work
Working with teams and others to ensure continuous improvement in return-to-work activities
Using technology to assist scheduling, analysis and planning
4 Implement and monitor the rehabilitation/return-to-work program / 1.4 Claimants are advised as to whether their claim has been accepted
3.1 Regular feedback/communication between provider, supervising manager and employee is encouraged
3.2 Regular contact and support between the provider and the employee is in place
3.3 Breaches of the return-to-work program are identified and remedial action promptly taken
3.4 Return-to-work program referred to workers compensation authorities where breaches occur
3.5 Return-to-work program is modified where appropriate if it is not delivering the required outcomes / Communicating ideas and information to assist employees who are involved, and their managers
Planning and organising activities to plan a speedy and successful return-to-work
Working with teams and others to ensure continuous improvement in return-to-work activities
Using mathematical ideas and techniques to calculate program costs and benefits
5 Solve problems relating to more difficult injury case / 2.8 Program commences as close to accident/illness as possible
3.1 Regular feedback/communication between provider, supervising manager and employee is encouraged
3.2 Regular contact and support between the provider and the employee is in place
3.4 Return-to-work program referred to workers compensation authorities where breaches occur / Solving problems to ensure employees and managers are satisfied with the program
6 Follow up difficult injury case / 1.2 Claims are disputed where insurer or organisational requirements are not met
1.4 Claimants are advised as to whether their claim has been accepted
3.4 Return-to-work program referred to workers compensation authorities where breaches occur / Solving problems to ensure employees and managers are satisfied with the program
Communicating ideas and information to assist employees who are involved, and their managers
7 Evaluate the rehabilitation program / 3.6 Each rehabilitation/return-to-work program is evaluated at its conclusion and recommendations for system improvement implemented where appropriate / Collecting, analysing and organising information to ensure that the return-to-work program achieves its objectives

Assessment event 2: Underpinning knowledge and key competencies

This assessment event requires to you to make contributions to online groupwork related to at least two Project Tasks. You should demonstrate the depth of your understanding of underpinning knowledge through your forum postings and/or in the feedback you provide to your fellow students on their work.

Check with your teacher about which groupwork activities are required for assessment, and which of the following underpinning knowledge in the Training Package you will be assessed on:

  • Relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
  • Organisational policies and procedures relating to rehabilitation and return-to-work
  • Workers' compensation tribunal procedures
  • Rehabilitation concepts
  • Return-to-work procedures
  • Impact of injury/illness on job performance

This document is a resource for the ANTA Toolbox, Diploma in Business (Human Resources)
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