Brussels Airlines Launching Toronto-Brussels Service on March 27

January 2016

Air

Brussels Airlines launching Toronto-Brussels service on March 27.

the airline has made a big push to expand its global network in recent years, particularly in Europe and Africa where new destinations in 2015 include Bordeaux, Dubrovnik, Ibiza, Lourdes, Riga, St. Petersburg and Accra, Ghana, to name a few. In North America, New York JFK and Washington Dulles were added in recent years as well.

In addition to the new Toronto route, Allard credits the airline’s codeshare agreements with Air Canada and United Airlines with positioning Toronto as a gateway hub to Brussels and beyond.

Toronto-Brussels will run 5x weekly, departing Toronto at approximately 6:00 p.m. and arriving in Brussels at 6:15 a.m.

For more information visit

Lufthansa WorldShop now offering “Preflight Shopping”

Shopping above the clouds is now easier and more convenient for Lufthansa passengers. The airline’s leisure and business travelers can now reserve their desired items from the Inflight-Shopping-selection of Lufthansa WorldShop online at before their Lufthansa flight. A free “preflight shopping” reservation is non-binding and can be made up to four days before take-off. Passengers can look at their pre-reserved products on board and acquire them by paying with cash, credit card or Miles & More miles. In contrast to ordering online, inflight shopping gives customers the chance to examine the desired products before purchasing them and to seek advice from trained flight attendants.

Air Canada offers new Business Class Check-in within a lounge setting at Toronto Pearson

The dedicated concourse will be available to customers travelling in Business Class or customers holding select Premium status beginning January 21, 2016.

Business Class Check-in is located in Aisle 1 on the departures level at Toronto Pearson. Access to the area is available to all Air Canada Business Class, Premium Economy and Premium rouge customers, Altitude Elite™ 50K, Elite 75K, Super Elite™ 100K members, and Star Alliance™ Gold members.

Within the Business Class Check-in area, a dedicated Super Elite 100K check-in counter and a concierge office are available for eligible customers.

Other Priority customers will continue to have access to Priority Check-in in Aisle 3 for domestic and Aisle 5 for international flights. The Priority Check-in for transborder customers will remain unchanged.For more details click here.

Air Canada LIMITED TIME eUPGRADE OFFERS

For a limited time, your customers can take advantage of eUpgrade offers for upgrade requests made until March 31, 2016! Your customers can enjoy the following eUpgrade offers when travelling in eligible fares and markets with Air Canada, Air Canada Express™ and Air Canada rouge™.

Request upgrades sooner

Your customers can now request upgrades sooner for eligible Flex fares for travel within Canada, or between Canada and the U.S. or sun destinations.

Upgrade for fewer credits

Your customers can now request an upgrade to Business Class or Premium rouge using fewer eUpgrade Credits for travel within Canada or between Canada and the U.S. or sun destinations.

Enjoy a one-time bonus of 10 eUpgrade Credits

With our compliments, ten eUpgrade Credits have been deposited into the eUpgrade accounts of eligible 2015 Altitude members. These eUpgrade credits are valid until February 28, 2017.

UPDATE: WI-FI AVAILABLE ON CRJ705 AIRCRAFT

Air Canada's CRJ705 aircraft are now Wi-Fi connected making it the only Canadian airline to have a Wi-Fi connected regional jet fleet!Find out more here.

The following routes now operate with Wi-Fi:

• Toronto-Houston
• Toronto-New Orleans
• Toronto-Sydney, Nova Scotia

• Montreal-St. John's
• Calgary-Winnipeg
• Calgary-Houston

• Calgary-Portland
• Ottawa-St. John's
• Ottawa-Winnipeg

From the 15th ofMarch 2016 Canada is introducing a new entry requirement known as an Electronic Travel Authorisation (eTA), for visa-exempt foreign nationals travelling to Canada by air. Exceptions include U.S. citizens and travellers with a valid visa. Customers can find out more and apply at Canada.ca/eTA

UCQM has been updated to add a remark to applicable itineraries, and a broadcast has been sent to our clients.

Hotel

The new Renaissance Montreal has a special introductory rate of $199, representing a savings of more than 30%.

The ‘Discovery’ rate is available through April 23.

The 142-room hotel opens Jan. 18 on Boulevard René-Lévesque in downtown Montreal.

Renaissance Montreal has a rooftop terrace – the only one of its kind in the city’s downtown – complete with plunge pool and outdoor bistro with panoramic city views. The hotel’s signature Navigators will also be available anytime to guide guests on the best that Montreal has to offer

Westbury and Kensington Close Hotels in London.

The Westbury is a great choice for your clients travelling
to London, with five star luxury and a fabulous location. You can find more
information about the hotel at For Uniglobe East, there are special rates inplace and special commission of 15% for all
bookings made using the preferred rate up to Feb. 29.

The Kensington CloseHotel, is conveniently located just off Kensington High Street, a few minutes walkfrom the tube stations. For Kensington Close Hotel, you have access to a 10% offbest available rate, with a 10% commission. You can find more information aboutthe hotel at

Hilton is launching a new hotel brand, focusing on budget travellers looking to spend US$75 to $90 a night.

The new brand, named Tru, aims to compete with economy and amidscale chains like Comfort Inn, Fairfield Inn and La Quinta.

Tru properties won’t have had a prior life as a hotel. They will be mostly new construction with the others being urban conversions of historic buildings – banks, office buildings – into the hotel.

The hotels will be in a mix of markets including urban, airport and suburban. The areas include Atlanta, Dallas, Houston, Chicago, Denver, Portland, Oregon, Charlotte, North Carolina, San Antonio, Texas and Nashville, Tennessee

UCQM

Updated Apollo QRG in the manual

UNIGLOBE Fall Conference

At last year's conference, we announced that the 2016 Regional event would be taking place at the JW Marriott in Muskoka. Unfortunately I could not come toagreeable terms with the hotel.

But.....I am pleased to announce that the 2016 Regional Fall Conference will take place October 28-30,2016 at Manoir Saint Sauveur, Quebec.

CHECK IT OUT!

It is a beautiful little resort hotel at the base of the Saint Sauveur ski hill and right in the center of the village.

Please SAVE THE DATES...... OCT 28-30, 2016.

Sonia

From: Kim Kelly [mailto:
Sent: January-22-16 11:27 AM
To:Colin Dignard [O]
Subject: RE: Air Canada: FLIGHT CANCELLED (booking ref: L2CXAM)

Thanks Colin, sorry I should have opened that first.

My apologies for this headache and THANKS for your patience!

Managing these guys is a bit like herding cats… probably the same goes for me this morning!

Kim

From: Colin Dignard [O] [mailto:
Sent: January-22-16 11:24 AM
To: Kim Kelly
Subject: RE: Air Canada: FLIGHT CANCELLED (booking ref: L2CXAM)