British Transport Police s1
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BRITISH TRANSPORT POLICE
Chairperson / Steve SmithSummary: Author: / Minutes and Actions: Donal MacCraith
Department: / PACT Meeting – St. Pancras
Date: / Tuesday 2nd August 2011
ACTIONS ARISING FROM THE MEETING
ITEM / ACTION /
WHO
/BY
3.2 / ACTION Brian Lynch/Lucy McAuliffe to speak to Fay Ellington / Brian Lynch/Lucy McAuliffe / 13.09.113.3 / ACTION Steve Smith to get a contact within Camden Council to remove bikes from outside railings and joint signage and speak to Lucy McAuliffe / Steve Smith / 13.09.11
5.1 / ACTION Darren Craig to raise homeless people coming into the station at night as a PSP / Darren Craig / 13.09.11
5.1 / ACTION Steve Smith/Johann Bowden to speak to night-turn Hub Road officers to carry both the Shopwatch radio and Shopwatch mobile phone / Steve Smith/Johann Bowden / 13.09.11
5.2 / ACTION Darren Craig to circulate the photo of the Grand restaurant theft suspect to Met. Police and Kings Cross/Euston BTP / Darren Craig / 13.09.11
5.3 / ACTION Darren Craig to raise Big Sellers coming into the station between 4am – 6am as a PSP / Darren Craig / 13.09.11
PRESENT:
STANDING MEMBERS
Names / RepresentingDonal MacCraith / BTP
Darren Craig / BTP
Johann Bowden / BTP
Hristina Kaca / Initial
Sylvie Griffins / Eurostar
Lucy McAuliffe / NR (CTRL)
Guiseppe Sarno / Starbucks
Philip Palmer / Carluccios
Jonathan Barker / NR CTRL
Alexsandra Biernat / Hamleys
Deborah Johnstone / Grand/Champayne Bar
Brian Lynch / NR CTRL
Jim Munro / EMT
Jason Donnelly / EMT
Mariam Abbas / PAUL Bakery
Janet Ogunbanro / AMT coffee
Hazel Glynn / Cath Kidston
1. APOLOGIES / INTRODUCTIONS
Fay Ellington (Eurostar)
2. MINUTES FROM THE LAST MEETING
N/A
3. PACT Meeting – UPDATES
3.1 SS and DC introduced the group and explained what PACT meetings and PSPs are. He apologised for the lack of attendees in previous PACT meetings.
3.2 DC raised Fay Ellington’s issue about Eurostar despatch delivery drivers being turned away and coaches arriving early and blocking the bays.
ACTION Brian Lynch/Lucy McAuliffe to speak to Fay Ellington
3.3 NR raised the issue about bikes being left unattended around the station on the outside causing a security risk.
ACTION SS to get a contact within Camden Council to remove bikes from outside railings and joint signage – and speak to Lucy McAuliffe.
3.4 Marks and Spencer PSP has now been closed.
4. UPDATE PROBLEM SOLVING PLANS:
OUTSTANDING PROBLEM SOLVING PLANS /Problem Solving Plan reference / Progress / Owner /
Overnight passengers
The Circle Area / Closed: Starbucks raised the issue that there is a security risk not just to Starbucks but to the station with passengers coming into the station during the night/early morning when there is a lack of NR staff and BTP officers.
Guiseppe is happy with the BTP response time, it’s the prevention that is the issue and that NR staff are not visible in the station in the early morning, before 6am. / SS
Retail Theft
WH Smiths / Closed: WH Smith had a problem with local school children were coming into the store and stealing sweets. / SS
UPDATE ACTIONS ARISING FROM PREVIOUS MEETING:
None (First pact meeting)
ACTIONS ARISING FROM PREVIOUS MEETING /REF/ITEM / ACTION /
WHO
/ DEADLINE /N/A / N/A / N/A / N/A
5. ITEMS FOR DISCUSSION
5.1 The group spoke about homeless people coming into the station (especially Pauls and Starbucks) between 4am – 6am
ACTION DC to raise homeless people coming into the station at night as a PSP
ACTION SS/JB to speak to night-turn Hub Road officers to carry both the Shopwatch radio and Shopwatch mobile phone
5.2 The Grand spoke about the recent theft from their office. Locks have now been changed.
ACTION DC to circulate the photo of the suspect to Met. Police and Kings Cross/Euston BTP.
5.3 Alwyn Hurlock mentioned there had been thefts at 2012 shop
ACTION DC to speak to 2012 shop manager
5.4 Hamleys requested ‘Staff Awareness’ training.
5.5 Jonathan Barker spoke about the Women of the Well and hoped retailers would donate food.
5.6 Carluccios spoke about Big Issue Sellers approaching customers. They are not allowed on the station.
ACTION DC to raise Big Sellers coming into the station between 4am – 6am as a PSP
6. Any other business
6.1 The group agreed the best to contact them for invites etc is via email.
6.2 East Midlands happy with the way BTP dealt with an abusive passenger who made racial comments to a member of staff – positive outsome.
7. ACTIONS ARISING FROM CURRENT MEETING:
ACTIONS ARISING FROM CURRENT MEETING /REF/ITEM / ACTION /
WHO
/ DEADLINE /PSPs / PSPs to be raised for the issues as identified. / SS / N/A
8. NEW PRIORITIES IDENTIFIED
NEW PRIORITIES IDENTIFIED /Problem / Owner / Problem Solving Plan Needed? (Yes/No) /
Anti-Social Behaviour / SS / No
Theft of Passenger Property / SS / No
Theft of Retail Property / SS / No
Cycle Thefts / SS / No
9. NEXT MEETING:
Date : Tuesday 13th September 11am
Venue : Station Reception Meeting Room, St. Pancras Station
Chairperson: N/A
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