Tender No: CA/S&M-CM/ECP/T-517/2015 issued on 06-08-2015
TENDER
FOR
Deployment of SYSTEM FOR
EASY Credit PLATFORM in BSNl Network
TENDER NO.: CA/S&M-CM/ECP/T-517/2015 issued on 06-08-2015
BHARAT SANCHAR NIGAM LIMITED
(A Government of India Enterprise)
S&M-CM Cell,
219, Eastern Court,
Janpath, New Delhi-110001
Ph: 011-23763745; FAX 23326545
Regd. & Corporate Office: Bharat Sanchar Bhavan, H.C.Mathur lane, Janpath, New Delhi-110001
Corporate Identity Number(CIN):U74899DL2000GOI107739
www.bsnl.co.in.
Bharat Sanchar Nigam Limited
(A Government Enterprises)
Tender for Deployment of EASY CREDIT PLATFORM
No. CA/S&M-CM/ECP/T-517/2015 Date: 06-08-2015
DETAILED NOTICE INVITING TENDER (NIT)
1. Introduction: BSNL is currently operating its 2G & 3G Cellular Mobile services across the country except in Delhi & Mumbai. BSNL hereby invites proposals from interested & eligible companies for deployment of Zonal EASY CREDIT PLATFORM (ECP) at its own cost. System will be implemented zone-wise. The bidder has to provide the requisite hardware & software, install, commission and subsequently Operate & Maintain ECP. It is understood that the proposed ECP will capture raw data from various elements/ systems of BSNL's mobile network, process the same to extend the EASY CREDIT facility to BSNL's prepaid mobile customers in order to add value and enhance customer experience.
1.1 Details of zones are as given below:-
S. No. / Zone &its Nodal Center Location / Circles / Number of mobile subscribers (In Million)1. / East
Kolkata / Assam, Bihar including Jharkhand, Kolkata Metro ,Orissa, West Bengal including A&N, North East (NE-I & NE-II) / 10.62
2. / West
Pune / Gujarat, Maharashtra, Madhya Pradesh & Chhattisgarh / 10.97
3. / North
Chandigarh / Haryana, Himachal Pradesh, , Jammu & Kashmir ,Punjab, Rajasthan, UP (East), UP (West) & Uttarakhand / 22.02
4. / South
Trichy / Andhra Pradesh, Karnataka, Kerala, Tamil Nadu & Chennai / 31.08
1.2 Easy Credit Service:-
It is proposed to offer talk time/data STV on credit to customers based on customer profile and certain parameters and recover the debt so extended with service charge from the future top up/ top ups from the customers. The preferred vendor will be entitled to charge a consideration in terms of service charge. The preferred vendor shall purchase bulk talk time without commission and maintain a wallet through which credit shall be extended. The bulk talk time so purchased shall be returned to the preferred vendor on successful completion of contract. BSNL intends to enhance its topline through this mechanism. Topline is the aggregate sum of sales which will attract payment of service charge by the customer as defined above.
2. Eligibility Conditions: The Eligibility criteria for qualifying companies to participate in Tender shall be as below:
2.1. The Bidder should be a company registered & incorporated under the Indian Companies Act, 1956/2013 or any amendments or renewal thereof.
2.2. The Bidder or its parent company shall have a minimum annual turnover of INR 30 (Thirty) Crore in each financial year during F.Y. 2012-13 and F.Y. 2013-14. Audited annual report shall be submitted for this purpose.
2.3. The bidder company or its parent company shall have the experience of implementing the similar solution as asked for in this Tender with atleast two Telecom Operators (having subscriber base of more than 10 million each) anywhere in the world after 01.04.2012.
2.4. In case the bidder or its parent company is not meeting the experience criteria as mentioned above then bid can be submitted through a legally bound consortium as per format enclosed at Annexure VII of Tender with a company who is having the experience as per the above para 2.3.
2.5. In case of consortium bid, lead bidder shall have implemented IT/Telecom services of value INR 50 Crore after 01.04.2012.
2.6. In case of consortium bid, maximum number of members in the consortium can be 2 i.e one bidder & one consortium partner.
2.7. Bidder Company will have to deposit Bid Security in form of DD/ Bank Guarantee issued from Nationalized/Scheduled Bank of India ( issued from a branch located in India) valid for a period of 180 days from the date of Tender opening along with the proposal for each zone separately (Annexure-III). The value of Bid Security for the zones is as given below
- For North Zone Bid Security is INR 2 Crore.
- For South Zone Bid Security is INR 2 Crore
- For East Zone Bid Security is INR 1.45 Crore
- For West Zone Bid Security is INR 1.46 Crore
2.8. The Bidder/Parent/Consortium Partner Company shall not have substantial equity stake (10% or more) in and of any Basic services/ Cellular services/ Internet services/ Unified Access services/ National Long Distance services operating company(ies) in India or their promoters or vice versa. Even at a later date, if there is a substantial change in the ownership structure of the company leading to the above mentioned types of companies/promoters getting more than 10% stake, then BSNL reserves the right to terminate the contract.
2.9. The Bidder/Parent/Subsidiary/Consortium Partner Company in the bidder company shall not be a licensed service provider to provide Basic services/ Cellular Services/ Internet services/ Unified access services/ NLD services anywhere in India.
2.10. The Bidder/Parent/Consortium Partner Company in the bidder company shall not have been banned by central/ state governments/ PSUs. The bidder is required to submit self certification in this regard in the technical bid.
2.11. In case a bid is being submitted through a legally bound consortium, then following are also applicable for consortium bids:
i. Consortium agreement as per the Annexure VII shall mention the details of scope of works and relationship, including commercial agreement and shall be submitted in the technical bid.
ii. Only bidder will interact with BSNL for all obligations/payment.
iii. The bidder is not permitted to be a consortium member under another bidder for this project.
iv. No change in consortium members i.e. addition or dropping of a member shall be permitted after the submission of the bid.
3. List of documents to be submitted as part of the proposal:
3.1. Copy of the Articles & Memorandum of Association of the Lead bidder
3.2. Latest list of Directors on the board of the Company with their address (es), contact telephone numbers, Email Ids, DIN of each director, CIN of the company, etc.
3.3. Board’s resolution in favor of authorized signatory.
3.4. Power of Attorney duly notarized on non-judicial stamp paper of INR 100/- in favor of authorized signatory.
3.5. Attestation of the signatures of the authorized signatory by any scheduled Bank.
3.6. Audited Annual Reports of the company for the last 3 financial years. In case of non-availability of audited annual report for the latest year, CA certified report may be submitted.
3.7. Turnover certificate from the company’s Auditors/ CA for the last 3 financial years regarding turnover as required under the eligibility conditions.
3.8. NDA duly notarized on non judicial stamp paper of INR 100/- (NDA format enclosed at Annexure-II.
3.9. Contact details i.e. Name, mail id, phone no., mobile no., fax no. of a responsible person for liasoning in this matter.
3.10. If the bidder intends to provide services/solution along with some Consortium partner then the documents to be submitted along with the proposal shall also contain the agreement between/amongst partners clearly defining the responsibilities of each as per the annexed format (Annexure-VII).
3.11. The bidder shall submit an irrevocable undertaking duly signed by it and its partner, if applicable, stating that both of them i.e. the bidder and its parent company or its consortium partner company shall be liable for due performance of the contract jointly and severally, failing which both of them shall be liable to be barred from having any business dealing with BSNL for a period of three years and PBG may be forfeited. (Annexure-VIII)
3.12. Experience certificate from the said client is required to be enclosed with the technical bid mentioning that the said bidder has implemented the solution satisfactorily. The Bidder shall submit references of experiences, as referred to above, in the form of an original certificate from the relevant network operator signed by the senior official of the relevant network operator (including name, designation, telephone number, fax numbers and e-mail id of the signatory and that of the network operator) or Vendor may submit Self certificate with verifiable details of atleast two references of network operator (where service is implemented by the bidder) along with UAT certificates and Invoices. References shall be considered valid provided that the networks mentioned thereof exist. BSNL reserves the right to verify such references by visiting directly or through Indian consulate or through any other means for which necessary arrangements are to be made by the Bidder. However, the cost of travel allowance/dearness allowance of BSNL officers/executives shall be borne by BSNL.
3.13. Undertakings, in support of company not having more than 10% equity stake and not being a licensed service provider as required in eligibility conditions in the Performa enclosed at Annexure-IV.
3.14. Tender fee amount INR 10,000 through DD/ Banker’s cheque.
3.15. Bid Security as defined in clause 2.7.
4.0 Scope of Work in brief:
4.1 The EASY CREDIT PLATFORM will be deployed within BSNL premises on zonal basis i.e. independent system for each of the four zones, at the CMTS Nodal Center Chandigarh for North zone, at Kolkata for East Zone, at Pune for West Zone and at Trichy for South Zone.
4.2 All infra-structure (space, power, A/C, connectivity) will be provided by BSNL free of cost in the Zonal centre as per availability. The infrastructure should be used solely for providing Easy Credit Service to BSNL customers.
4.3 The period of final contract will be for 40 (Forty) months including 4 (Four) months regular deployment cum integration period counted from the date of PO by BSNL. Period of regular contract will be extendable for next two years on year-to-year basis on mutual consent basis.
4.4 The bidder and its parent company or its consortium partner company whose experience is being counted for eligibility, shall be jointly and severally responsible for due performance of the contract including continued post execution support of the project. Similarly both the bidder and its parent company or its consortium partner company shall be jointly and severally remain responsible for non-performance inter-alia any other act that may lead to barring of business dealing with the bidder (along with its parent company or its consortium partner company) or banning business with them.
4.5 It shall be bidder's responsibility to ensure total compliance with various directions/ instructions/ guidelines/ recommendations, issued time to time, by the Licensor and/ or the Regulator without any charge from BSNL. The successful vendor shall also comply with all statutory norms/directives/instructions/ guidelines issued by the Government Of India/ Reserve Bank of India or any other government body/ agency/ regulator dealing with Easy credit through a telecom network. The vendor shall pledge to indemnify BSNL for any commission/ omission done or not done either advertently or inadvertently in the course of doing business so envisaged in this Tender that attracts any action in the court of law either civil or otherwise or any tax authority or any other agency or body or constituted nominee of either under the Central or State who is so authorized to act on their behalf.
4.6 A desirable detailed scope of work has been defined under Annexure-I.
5.0 Clarifications of the Tender:
Clarification, if any, may be requested in writing before 21days of the last date of submission of Tender i.e. latest upto 20-08-2015. BSNL will issue clarifications, if required, 15 days before the last date of submission of Tender and will be intimated to prospective bidders by email and shall be publicized on BSNL Website. The queries may be sent by email to latest upto 20-08-2015.
6.0 Submission of Proposals:
6.1 E-tendering bid submission & e-forward auction process will be used for the Tender. Kindly refer instructions in para 8.0
6.2 Tender document can be obtained by downloading it from the website “www.bsnl.co.in”- following link “Tenders on BSNL portal”. The same tender document shall also be uploaded on e-tender portal ETS by 28/08/2015 for start of online bid submission process.
The bidders downloading the Tender document are required to submit the tender fee amount INR 10,000 through DD/ Banker’s cheque along with their tender bid failing which the Tender bid shall be left archived unopened / rejected. The DD/ banker’s cheque shall be drawn from any Nationalized/ Scheduled Bank in favour of A.O. (Cash), BSNL, C.O. New Delhi and payable at New Delhi.
6.3 The bidder has to submit separate Bid for each zone.
6.4 Tender process will comprise of Sealed Bid system (single stage submission-two envelopes) followed by e-Forward Auction.
6.5 The Firm shall comply with all the provisions mentioned in this document & sign each page under stamp of firm as a mark of acceptance of all conditions contained herein.
6.6 All pages of the Proposal shall be serially numbered, as indicated in an index so that evaluation committee is able to easily locate them.
6.7 Additional/ ambiguous conditions are not permissible and will render the proposal liable for rejection.
6.8 The envelope (for offline submissions only) shall bear “Tender for Deployment of System for EASY CREDIT PLATFORM in ………… Zone” along with Tender no.
6.9 Online digitally sealed Bids of the Tender should be submitted as per instructions in para 8.0. Technical Bid and Financial Bid shall be opened on separate dates. No indication of the Prices will be made in the Technical Bid. Also all the documents/ papers of the bid should be signed by the authorized signatory.
6.10 All documents as defined in clause 3 should also to be submitted with the proposal.
6.11 Proposal(s) not received in this manner shall not be considered.
6.12 The bids from interested eligible firms/ companies will be accepted by ETS portal up to 15: 00 hours on 10/09/2015.
The envelope for offline submissions shall be accepted upto 15:00 Hrs on 10/09/2015 by
AGM (MMY),
2nd Floor, BSNL Corporate Office,
Janpath, New Delhi – 110001