BETHESDA COUNTRY CLUB, BETHESDA, MD GENERAL MANAGER/COO
While its roots began in the early 1900’s, the Bethesda Country Club (BCC) in its present location and as its known today became reality in 1947 when a group of 81 members purchased the land for the Washington Aviation Club for $360,000. The property’s earlier history included its initial founding at the Montgomery Country Club, and was then transformed into the National Women’s Country Club. Initially, the BCC had a nine-hole course, but in 1949, another nine was completed and BCC joined the ranks of other prestigious Washington-Metro area clubs. In 1961, the course went through a major renovation and realignment when eminent domain took part of the property for what is now the I-270 and Capitol Beltway. The facilities were also renovated at that time and a new clubhouse replaced the original farmhouse structure. 1986, a major addition to the clubhouse was built. In 1988, BCC hosted the First Greater Washington Open and in 1990, the LPGA held its first million-dollar purse event at the Club. In 1991, the course went through another renovation, this time with noted architect Arthur Hills, which resulted in new tees, bunkers, practice areas, cart paths, greens, an enlarged lake and new irrigation system. In 1997, the clubhouse also enjoyed another renovation, this time expanding to nearly double its size. Various additional amenities have since been added included a highly regarded fitness center/spa facility, and, soon to be completed, a beautiful new tennis clubhouse (to complement its ten courts, bubble covered during the winter months), and a new golf maintenance center. Bethesda Country Club is well established and highly regarded in the greater Washington, DC area, as well as nationally, and is known as “the” family oriented club in the area. Non-exclusionary, BCC has a younger, vibrant, active membership, with active family programs, an outstanding golf course, a great tennis program and excellent overall facilities. The gross dollar volume of the club is $8.4 million dollars with food & beverage revenues of $2.7 million.
The General Manager/Chief Operating Officer (GM/COO) has responsibility for all day-to-day operations of the Bethesda Country Club (BCC) and serves in a culture of strong governance support for the GM/COO position. He/She directs and administers all aspects of the operations---the amenities, staff and all programs and activities including each operating entity relating to golf, tennis, pool, fitness, and food/beverage operations, activities and programs to ensure outstanding service delivery to its membership and all other interrelated constituencies. The GM/COO is responsible for the creation and implementation of all service standards and processes while providing energized leadership for key managers and staff at the BCC.
A primary objective is for the GM/COO to be the ‘face’ and ambassador of the Club, and to ensure that BCC’s goals and objectives are defined, understood, evaluated and enhanced on a continuous basis, to meet the expectations of the membership as defined by the Board of Directors in partnership with the GM/COO.It is intended that the GM/COO provides continuity for the Club and exhibits strong executive leadership to all areas of the operation, including to the Board and Committees, who govern and advise, respectively. The expectation is that the integrity of the GM/COO is foremost, and that he/she will provide innovative, reflective and visionary leadership/partnership to the Board of Directors and other constituencies, recognizing and proactively anticipating trends and relevant impacts to BCC.
The successful candidate will ensure that BCC is consistently striving to provide ‘best in the area’ service and programs to meet its defined goals and objectives, continually enhancing its overall position in the greater Washington-Metro market.Bethesda Country Club has gained a national reputation for quality services, amenities and programming, and in order for the new GM/COO to be successful, he/she will need to continue to “polish” each of these areas with the help of a qualified and long tenured team of department managers. Building the trust and confidence of each constituency is of critical importance.
This role is not a ‘stepping stone’ position, but rather a pinnacle of one’s career in a Platinum Club environment that has produced a significant number of key, long–tenured staff members who are appreciated and supported by the Club’s Membership.
We will be interviewing for this position immediately following CMAA World Conference in February.
Salary: Commensurate with experience and qualifications. A bonus plan will be offered. A typical benefits program is included with a CMAA package.
Fax or email resumes to:KOPPLIN & KUEBLER
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