Behavioral Health Integration Initiative

Learning Session 2

Tuesday, July 12, 2016

8:30am-4:00pm

Radisson Hotel, Ontario, CA

2200 E Holt Blvd, Ontario, CA 91761

Time / Agenda Session / Facilitators/
Presenters
8:00 am-9:00am / Continental Breakfast and Registration
9:00 am-9:15am / Welcome, Introductions and Review of Learning Session Agenda & Objectives / Brad Gilbert, MD
Inland Empire Health Plan
9:15 am-9:45am / Transition from Behavioral Health Integration Initiative (BHI-I) toBehavioral Health Integration and Complex Care Initiative (BHICCI)
  • From BHI-I to BHICCI: How will this impact me and my health care organization?
/ Jennifer Clancy, MSW
Jen Clancy Consulting
9:45 am-10:30am / What Supports Whole Health?
A Consumer’s Journey: Living with Co-occurring Behavioral Health and Medical Conditions
  • Through an individual’s personal story, increase understanding of:
  • The experience of living with complex behavioral health and medical conditions
  • Consumer strategies for maintaining health and wellness
  • Consumer perspective on how health care teams can support health and wellness
  • Q & A with Learning Session Participants
/ Alice Washington
California Institute for Behavioral Health
Gale Bataille, MSW
Jen Clancy Consulting
10:30-am 10:45am / Break
10:15am-11:15am / What is the Integrated Complex Care (ICC) Approach?
  • An introduction to the integrated complex care management approach and roles/responsibilities of integrated complex care team members
  • Team exercise: Who is doing what to ensure integrated complex care?
/ Marc Avery, MD
Jen Clancy Consulting and
UW, Department of Psychiatry & Behavioral Sciences
Emily Brandenfels,MD
Jen Clancy Consulting and
Health Management Associates
11:15am-11:30am / An Introduction to the Integrated Complex Care Core Competencies:
  • “Introduction to Blood Pressure Measurement”
/ Marc Avery, MD/Emily Brandenfels, MD
Elizabeth Morrison, LCSW
Jen Clancy Consulting and
Elizabeth Morrison Training
11:30am-12:00pm / Engines of Transformation:The Role of Empathy and Our Health Care Experience
  • Personal Experiences with the health care system
  • Introduction to BHICCI process for measuring patient/client and health care employeeexperience
/ Elizabeth Morrison, LCSW
Steph Sharma, MBA &
Kori Joneson, MBA
Jen Clancy Consulting and
Lead the Difference
12:00 pm-12:45 pm / LUNCH
12:45pm-1:30pm / What is the Change Required at the Leadership/Organizational Levels to Support the Integrated Complex Care (ICC) Approach?
  • BHICCI Clinical Leaders Panel: What potential leadership & structural changes are required of health care organizations and systems to support the ICC approach?
/ Glen Grayman, MD
Joseph Dunn, PhD, MBA
Borrego Community Health Foundation, Cathedral City
Geoffrey Leung, M.D., Ed.M.
Luis Orozco, LCSW
Riverside University Health System
Michael Mabanglo, PhD, LCSW
Moderator
Jen Clancy Consulting
1:30pm-2:30pm / Building a Culture and Practices to Support Self-Management and Wellness
  • What is self-management and wellness support?
  • BHICCI Behavioral Health Systems Panel: What does this look like in health care organizations?
  • Team Planning: Building a foundation for self-management and wellness support
/ Shannon McCleerey-Hooper
Riverside University Health System
Sarah Eberhardt-Rios, MPH
San Bernardino Dept. of Behavioral Health
Jeffrey Ring, PhD
Moderator
Jen Clancy Consulting and
Health Management Associates
2:30pm-2:45pm / Break
2:45-pm-3:30pm / BHICCI Health Care Organizations’ Learning: Review of Initial BHICCI Learning Evaluation Report
  • Analysis of BHICCI self-assessments
  • Documenting the BHICCI learning throughout the process
/ Todd Gilmer, PhD
University of San Diego
Department of Family Medicine and Public Health
Ben Henwood, PhD
University of Southern California
School of Social Work
3:30 pm-4:00pm / Commitment to Act, Next Steps and Adjourn
  • What are your team’s priorities for the next 2 months?
/ Jennifer Clancy, MSW
Jen Clancy Consulting