Trinity Surgery
SpringNewsletter 2017
Friends and Family Test
NHS Midlands & East want you to have the best possible experience of care. The NHS Friends and Family test is a way of gathering your feedback, so we can continually review our service. It is based on one simple question:
“How likely are you to recommend our GP practice to Friends and Family if they needed similar care or treatment?” – You can answer this question at – or use the feedback form in the downstairs waiting room.
Opening times
Monday / 8:30am – 6:30pm / Trinity Surgery
29 St Augustines Road
Wisbech, PE13 3UZ
Tel: 01945 476999
Fax: 01945 476900
Cancellation line: 01945 476999Option 2
Tuesday / 8:30am – 6:30pm
Wednesday / 8:30am – 6:30pm
Thursday / 8:30am – 1:00pm, 2:00pm – 6:30pm
Friday / 8:30am – 6:30pm
Trinity Surgery will close every third Thursday of the month for staff training between 12:30pm and 5:00pm.
Chlamydia is one of the most common sexually transmitted infections in the UK. All newly registered patients will be asked to provide a urine sample when registering with the surgery. If you are aged between 15 and 24 and would like to be tested for chlamydia, please contact your local sexual health service.
Over 25’s will need to make an appointment with the appropriate nurse. / Prescription dispensing options
Trinity Surgery wholeheartedly believes that patients must have a free choice of where they choose to have their prescriptions dispensed.
This practice would never direct a patient to any particular pharmacy.
If you have any concerns regarding your freedom of choice, please speak to us and or your designated pharmacy.
Cervical screening
If you are a woman between the age of 25 & 64, you should be having a smear test every 3 years up to the age of 49 and then every 5 years between the age of 50 & 65.Cervical cancer can often be prevented. The signs that it may develop can be spotted early on, so it can be stopped before it even gets started. Around 900 women die of cervical cancer in England each year.
However, many of those who develop it have not been screened regularly. Not going for cervical screening is one of the biggest risk factors for developing cervical cancer.
If you would like to book for a smear test today please contact reception. / Have your details changed?
Please ensure that we have your correct contact details. It is vitally important that you keep us up to date with any change of address and phone number, failure to do so could lead to you being removed from our practice list.
You can now update your details on our website:
Would you like to be able to be reminded about your appointment by text?
Sign-up forms for text services can be obtained at reception.
Urine Samples
If you think you may have a urine infection, please bring a fresh urine sample to reception in a clean urine sample pot – if you do not have one at home, the surgery will happily provide you with a free urine sample pot. You will be asked to complete a form outlining your symptoms, the nurse will test the sample and telephone you later the same day advising you if a prescription is required.
For all patients who are bringing a urine sample for testing- you should bring those to the surgery as early as possible so that if further treatment is necessary we have sufficient time for processing.
Health Trainer
Trinity Surgery works very closely with Roxanne, our Health Trainer. Patients can self-refer to be seen by Roxanne. She will help with maintaining a healthy lifestyle as well as weight loss and all sorts of exercise. For more information, please contact the surgery.
DNA rates
Trinity Surgery is monitoring patient attendance to appointments. It is essential that if you are aware you are unable to attend an appointment, you inform the surgery at least 30 minutes before your appointment, enabling it to be utilised elsewhere.
Bank Holiday Opening Times
Friday, 14th April 2017 (Good Friday) / ClosedSaturday, 15th April 2017 / Closed
Sunday, 16thApril 2017(Easter Sunday) / Closed
Monday, 17th April 2017 (Easter Monday) / Closed
Tuesday, 18th April 2017 / 8:30am – 6:30pm
Monday, 1st May 2017 (Early May Bank Holiday) / Closed
Tuesday, 2nd May 2017 / 8:30am – 6:30pm
Monday, 29th May 2017 (Spring Bank Holiday) / Closed
Tuesday, 30th May 2017 / 8:30am – 6:30pm
Friends of Trinity Surgery
Useful Information
On the third Thursday of each month the surgery closes for staff training at 12:30pm and re-opens at 5:00pm.Outside of these hours if you wish to see an emergency doctor please call 01945 476999 where you will be directed to NHS 111.Minor Injuries Unit - North Cambs Hospital
The M.I.U. is open Monday to Friday from 8.30am -6.00pm It is a nurse practitioner led service where patients can be treated for minor injuries and illnesses.
·Wounds – cuts, bruises, and if necessary tetanus immunisation can also be given
·Bites – human, animal and insect
·Minor burns and scalds
·Muscle and joint injuries – strains, sprains, limb fractures
·Sports injuries
·Emergency contraception
·Eye problems – removal of foreign bodies, conjunctivitis
·Earache (patients aged two-years and older)
·Sore Throat (patients aged two years and older)
·Cystitis (not male patients or children under 14 years)
·Minor head Injury (with NO loss of consciousness)
If you are unsure whether your problem can be assessed/treated at a Minor Injuries unit, you can ring on Wisbech 01945 488068.
Alternatively for medical advice you can call: NHS 111.
Cancelling an appointment at Trinity Surgery
If you have appointment that you need to cancel you can call the surgery on 01945 476999 option 2 and leave a message including your name, date of birth, name of the clinician appointment is with and the date and time of your appointment.
On average around 280 doctor & nurse appointments are wasted each month due to patients failing to notify us if they no longer require their appointment. / Ordering Repeat Prescriptions
Please allow 48 hours for your prescription to be processed. If you are collecting your prescription from a chemist please allow 1 extra day after the 48 hours for the chemist to collect and process your prescription.
We now have the facility to accept your prescription request and book appointments via our website, ask at reception for your personal login details.
Please note we are unable to accept requests for repeat medication over the telephone.
If you have blue ticket attached to your prescription please contact reception to book the appropriate appointment with the doctor.
If you have a red ticket attached to your prescription please contact reception who will be able to book an appointment in one of the nursing clinics.
If there is a blood test form attached, please take it to the pathology lab at the North Cambs hospital 2 weeks prior to your appointment and bring a urine sample to your appointment.
Late Pharmacies
North Brink-
Monday to Saturday 07:00am –10:00pm
Sunday 08:00am-06:00pm
Tesco -
Monday 08:00am-10:30pm
Tuesday to Saturday 06:30am-10:30pm
Sunday 10:00am-04:00pm
Asda -
Monday 08:00am-11:00pm
Tuesday to Friday 07:00am-11:00pm
Saturday 07:00am-10:00pm
Sunday 10:00am-04:00pm
Well Pharmacy -
Monday to Friday 08:30am – 06:30pm
Saturday – 09:00am – 13:00pm