BANA 3000, Operations Management, Summer 2017

SYLLABUS

BANA 3000, Operations Management, Summer 2017

Sections H1, Call#17701

Hybrid Course. Each week, there will be online requirements and one in-class session.

In Class Session Meets Wednesday, 3:00pm to 5:30pm, Business School Building Room 3200

Semester active from June 7, 2017 to July 26, 2017

Instructor: Michael D. Harper, Ph.D.

Course Description: BANA 3000, Operations Management

Introduces the concepts and methods commonly used in manufacturing and service operations. Topics include aggregate planning, inventory control, scheduling, quality control, and linear programming. This is a business core course. Therefore, a grade of a ‘C’ or better must be earned to satisfy Business graduation requirements. Prereq: DSCI 2010/BANA 2010 and ACCT 2200 both with a grade of ‘C-’ or higher. Restriction: Restricted to undergraduate students at a junior standing or higher. Max hours: 3 Credits.Semester Hours:3 to 3
This is a Hybrid course. The hybrid design consists of in-class learning requirements and online learning requirements each week.

Schedule

# / Class Content – Wednesday / Homework
Due Saturday by 11:59pm
In-Class
Date / First Half
Wednesday / Second Half
Wednesday / Saturday
Date / H#=Homework#
1 / June 7 / Syllabus / Topic 1. Introduction. / June 10 / H1
2 / June 14 / Topic 2.
Forecasting / Topic 3.
Linear Programming / June 17 / H2,H3
3 / June 21 / Topic 4.
Aggregate Planning / Topic 5.
Inventory / June 24 / H4,H5
4 / June 28 / Exam #1.
Topics 1,2,3 / Topic 6.
MRP&ABC / July 1 / H6
5 / July 5 / Topics 7,8.
Scheduling, CPM, EVA / Topic 9.
Statistical Process Control / July 8 / H7,H8,H9
6 / July 12 / Exam #2.
Topics 4,5,6 / Quality, Project, Supply Chain,
Business Process Management / July 15
7 / July 19 / Exam #3.
Topics 7,8,9 / Sustainability, Analytics,
Globalization, Entrepreneurial / July 22
8 / July 26* / Optional Final. Topics 1-9
*End of Course.
Nothing considered after 11:59pm on July 26, 2017.
No make-up exams given on July 26, 2017. / Homework Submitted through Canvas.
No Late Assignments Accepted.
Work Flow: Online Material à Homework à In Class Material à Homework à Exams

Grading

Percentage / Grade / Description / Grade Measures
90 to 100 / A / Excellent / 9 Homework Assignments = 90 points
80 to 89 / B / Good / 3 Exams @ 90 points = 270 points
70 to 79 / C / Competent / 1 Optional Final Exam = 90 points
60 to 69 / D / Below Average / Total Points = 450 points
0 to 59 / F / Failing
Grades based solely on grade measure performance. Grades are not negotiated. No +/- grades.

Course Description. BANA 3000. Operations Management.

General Policies:

Grades based solely on grade measure performance. Grades are not negotiated. No +/- grades.
No Curves. No Extra Credit. No Adds. No drops after third exam date. No Incomplete Grades.
Normal rounding conventions are used (e.g., ≥0.5 rounded to 1.0 & <0.5 rounded to 0.0)
Homework question available on Canvas.
First part of homework based on online material.
Second part of homework based on in-class material.
Submit homework answers through Canvas by 11:59pm on the due date. No late assignments are accepted.
Homework not submitted has a grade of zero.
Exams are in class. No exam will result in a zero.
Exams returned. Make-up exams not returned.
Make-up exams must be scheduled with me on or before the last day for make-up exams.
No make-up exams are given during finals week.
The optional final does not count if not taken. But the optional final will count if taken.
Optional final is not subject to review and will not be returned.
Grades for homework and exams posted online. Grade for optional final exam not posted online.
Course grade only reported to the registrar.
The policies and procedures in this syllabus will be followed in this course and applies to every student. Students are responsible to know and comply with all policies and procedures.

Course Material:

Required (Bring to first class period). This is not a textbook but lecture supplements.
Red Book, Operations Management, 2016 Edition, M.D. Harper, Ph.D.
ISBN: 978-0-982-2980-4-6. The Red Book is available only at the bookstore.
· Required. This is a textbook.
· Operations Management: Sustainability and Supply Chain Management, J.Heizer and B.Render, 12th edition, Pearson. ISBN-13:978-0134130422
Required: Canvas. Submit all homework answers only on Canvas. All grades will be posted on Canvas.
.

Reading Material:

The required readings are from the textbook, Operations Management: Sustainability and Supply Chain Management, J.Heizer and B.Render, 12th edition. There will be additional material covered in the lectures not specifically covered in this textbook. The textbook will cover material that will not be covered in the lectures or required for this course. There will also be online material available through the website [ MDHarper.com ]. However, reading assignments out of the textbook are required for each topic. In some cases, specific pages are identified for reading. In other cases, the beginning page number is identified and the following pages are indicated for reading where all the information is valuable for this topic but the lectures will identify which material is necessary for this course. Reading required for each topic.

Topic 1. Introduction.
Overview to operations management, Chapter 1, pages 1ff.
Operations strategy, chapter 9, pages 367ff.
Break-even analysis, supplement 7, pages 318ff.
Topic 2. Forecasting.
Forecasting, chapter 4, pages 105ff.
Topic 3. Linear Programming.
Linear Programming, module B, pages 699-728
Transportation models, module C, pages 729-746
Topic 4. Aggregate Planning.
Aggregate planning and S&OP, chapter 13, pages 529ff
Topic 5. Inventory Theory.
Inventory management, chapter 12, pages 487ff
Topic 6. MRP&ABC.
Material Requirement Planning (MRP) and ERP, chapter 14, pages 563ff
ABC analysis, chapter 12, pages 491-493.
Topic 7. Scheduling & Logistics Management.
Short-Term scheduling, chapter 15, pages 599ff
Topic 8. Project Management.
Project management, chapter 3, pages 59ff
Topic 9. SPC & Statistical Quality Control.
Statistical process control, supplement 6, pages 245-259
Topic 10. Quality Management.
Managing quality, chapter 6, pages 213ff

Policies and Procedures:

The policies and procedures in this syllabus will be followed in this course and applies to every student. Students are responsible to know and comply with all policies and procedures.

Course Objectives. This course will survey concepts, methods, and strategies commonly used in manufacturing and service operations. Recognition of problems, application of techniques, and communication of results are emphasized through lectures, assignments and exams. This course should provide a student the capability to independently acquire a workable solution to commonly encountered operations problems or to be an effective and substantial contributor in a team effort dealing with operations issues.

Course Management. This is a Hybrid course. The hybrid design consists of an in-class learning environment and an online learning environment. For this course, the requirements from the online design of the course will include viewing instructional videos, conducting independent discussions on Canvas, and working on homework assignments. The videos are found at the website [MDHarper.com]. The in-class design of the course will include lectures, discussions, and exams. Each student is responsible for completing the weekly requirements online and in-class completely and on time which includes class attendance. Class attendance is required. Homework assignments are based on online videos and in-class sessions. All assignments are available and submitted through Canvas.

Respectful behavior before, during, and after class sessions is expected which includes refraining from such practices as talking during lectures, arriving late, leaving early, use of cell phones, conducting work during lectures, asking inappropriate questions during lectures, or disrupting the learning process during lectures.

Collaboration is encouraged but not required. Collaboration is the responsibility of each student. Lack of collaboration or failure to attend class does not eliminate a student’s responsibility to submit assignments when due. Each student is responsible to submit their own work when due. No collaboration is allowed on exams.

If a tutor is used, which is the responsibility of the student, be careful to use the tutor appropriately. Lectures are designed to present material of interest to the class while office hours are provided to answer specific questions. The purposes of these two times will not be exchanged.

This course contains lectures, reading material, online material, homework, and exams. Course grade is based solely on student’s performance in the grade measures of homework assignments and exams. Grades for homework and exams are posted on Canvas. Optional final exam is not posted on Canvas and not subject to review. Grades are not negotiated. No curves. No extra credit.

In calculating course grades, normal rounding conventions are used. The rounding convention used in this course is illustrated by the example: a number, X, with a value 1.5≤X<2.5 is rounded to 2.0 if rounding to the unit digit. This rounding convention will be used for grades, homework, and exams.

Material in the prerequisite courses is required before taking this course. Prerequisite material will not be covered in this course since students are expected to know the prerequisite material before coming into this course.

No late homework assignments are accepted. Homework answers posted online after the due date. Exams given in class. Exams returned after graded. No make-up exams will be scheduled after the last day for make-up exams. Make-up exams are not subject to review and will not be returned. Homework and exam grades posted online. The optional final exam is not technically part of the course, is offered as an additional opportunity to impact your grade, represents the end of the course, is not subject to review, is not returned, and the grade is not posted online.

Course grade will not be posted online but reported to the registrar. In taking this course, each student is responsible to know and adhere to the policies and procedures in the syllabus.

Communication and Office Hours.

I will be available before and after each class session for students to ask specific questions.

I will have office hours from 4:00pm to 5:00pm on Thursday in my office #4205 in the Business School Building 4th floor. No appointment is required or made. I will meet with students on a first come first served basis. During office hours, I will not respond to requests that include, but not limited to, grading assignments, working your homework for you or with you, giving lectures, or giving out answers to problems. Office hours are not the only source of help for understanding the material. I expect a student to utilize the sources available in this course in addition to office hours. Respect the time a student has during office hours and do not interrupt. I do not conduct office hours or answer questions about the material between exams or between final exams.

Discussions are provided on Canvas for students to discuss course material. Use the Canvas discussions for asking questions about the course material, answering questions about the course material, organizing study groups, making announcements about study groups, and other communications that can be helpful for learning.

Email should only be used for necessary communication with me that does not include material already stated in the syllabus, announcements made in Canvas, or questions about the material that could be asked through the discussion provided in Canvas. Since accessing the original source is more effective in communications, I will direct you to appropriate sources if necessary. Any student email to me must only be to the email address [ ] and must contain “BANA 3000, Section #” in the subject area. If this address is not used, I may not receive the email or read the email. I will read and respond to emails Monday, Tuesday, Wednesday, Thursday, and Friday nights after 9pm that have been correctly sent before 9pm.

In summary, I am available in various manners Monday, Tuesday, Wednesday, Thursday, and Friday. I am available before and after class sessions to answer questions in person. I am available Monday, Tuesday, Wednesday, Thursday, and Friday evenings after 9:00pm to respond to emails. I am available Thursday office hours from 4:00pm to 5:00pm in my office #4205. I am not available other times in person or by email.

Homework Assignments. Homework assignments are required in this course. I will post homework questions online throughout the course. Students will submit answers to the homework only through Canvas. Homework will be graded and answers posted online after the homework due date. No late assignments are accepted.

Submit answers to homework assignments through Canvas. Student is responsible to submit answers correctly, completely, and on time. For Homework assignments, download questions in Word file provided on Canvas and obtain all your answers before you begin submitting answers. You may submit answers only once. Once submission begins, you have only 60 minutes to submit entire assignment before the due date and time. Once an assignment is submitted, you may not change any answers. Submissions will be accepted as an entire assignment and graded as an entire assignment. No late submissions are accepted. The answers to the homework will be posted online after the due date and time. No partial credit.

Any grading errors should be resolved as soon as possible. No corrections to graded material will be made after the end of the course.

Collaboration on homework is encouraged to understand the material but not required. Students are required to perform their own work. Pay special attention to never round during calculations, only round presentations. The rounding convention used in this course is illustrated by the example: a number, X, with a value 1.5≤X<2.5 is rounded to 2.0 if rounding to the unit digit. This rounding convention is expected for homework, exams, and grades.