AutoFarm 5001, A5, Paradyme, Geosteer, Screens & Base Stations Service and Maintenance
During the past 6 months Agtronics has seen an increase in urgent service callouts about issues with the older model Autofarm guidance systems and base stations.
Your guidance systems and base stations should be serviced regularly to avoid costly down time during important and peak periods throughout the year. We strongly recommend that your AutoFarm products be serviced and re-calibrated (as required) every 12 months to 2 years.
Preventative measures that you can take to ensure that your guidance system is working at its best include general maintenance checks (i.e. checking plugs, wheel angle sensors etc.).
Over the years we have even seen tractors with 5001/A5 systems that are several years old and have not calibrated for up to 7000 hours.
To avoid costly down time at planting and other peak periods of the year we strongly recommend that you book all your Autofarm systems and base stations in for a complete service with one of our technicians, before it becomes a major problem.
The service will include for example
1.Upgrade screen and roof array software to the latest version.
2.Check and test all cables/harnesses and replace as required.
3.Check WAS pivot points and all related hydraulics
4.Check power connectors
5.Reload radio software (only on RTK/2cm systems).
6.Check base station (only on RTK/2cm systems).
7.Re-calibrate system as required
8. Saving the customers data ab lines etc. (data management)
In addition to this we have also set up a testing area in our clean room for 5001, A5, paradyme, steer command and systems and Agleader displays.
This new test area serves several important functions. It provides a training platform for all Agtronics technicians and customer staff and support for all our guidance customers when they phone in with an issue. The aim is to provide support over the phone in order to cut down on labour and travel costs. Our staff can identify the issue and in some cases supply a fix over the phone. If an infield visit is required, then they have identified the issue already and can have any required parts already with them before leaving town.
Our intentions for the future is to have one fully trained technician available at the testing area during work hours to assist you or your staff with any issues or questions that may arise and determine as to whether an infield visit is required or not.
As mentioned above the new test area can also be of benefit with training your staff as well. We are offering this service to you free of charge and will aid your staff in the operation and diagnostics of your guidance system/s.
If you are interested in booking a session please give the general enquiries line a call to book a suitable time and day.
For all our customers with Agleader displays, we strongly suggest you move to the AgFiniti Data Management system. This is a remote connect service offered by Agleader, which means that we can see what you see on your screen if you have phone service.