Australian Consulate-General

Los Angeles

APPLICATION PACKAGE

Public Diplomacy Manager

PositionNumber LA011

July 2016

Package Contents:

-Terms and conditions (general)p.2

-Description of Public Diplomacy Manager Positionp.4

-Preparing your application p.6

-LES Application Formp.7

-Application Checklist p.8

APPLICATIONS CLOSE SUNDAY 7 AUGUST 2016

11.00pm Los Angeles time

TERMS AND CONDITIONS - General

The Australian Consulate-General, Los Angeles aims to be a competitive and fair employer. The Consulate is committed to providing a package of remuneration, conditions of service and working environment that enables it to attract and retain high quality locally engaged staff who possess the skills, experience and qualifications necessary to assist the Consulate further Australia’s foreign policy objectives and promote Australia’s national interests.

Locally Engaged Staff at the Consulateare recruited on strictly merit based selection processes, which are made without patronage, favouritism or discrimination.

Eligibility Requirements

There are basic eligibility requirements which all applicants must meet:

Character requirements: You must be of good character – that is,you must be able to demonstrate exemplary standards of integrity and professionalism.
Medical requirements: Successful applicant/s may be required to undertake a Medical Clearance before their recruitment can be confirmed.
Security requirements: All positions in the Consulate are ‘Designated Security Assessment Positions’ or ‘Positions of Trust’. All prospective Locally Engaged Employees of the Consulate must be able to pass a satisfactory local police clearance before their recruitment can be confirmed. There is no requirement to submit a police clearance along with an employment application. The clearance is only required when an offer of employment is made to the successful candidate and will be sought by the Consulate.

Academic/Professional Qualifications: Many positions at the Consulate require mandatory academic or professional qualifications. Any claims you make with regard to academic and/or professional qualifications must be able to be verified with the relevant institution. False claims could lead to the withdrawal of an offer of employment or disciplinary action, including possible termination of employment.
Recipients of a redundancy benefit from the APS (Australian Public Service): Restrictions may apply to the employment of persons who have accepted a redundancy benefit from the APS or a Commonwealth-related agency. Applicants, who have received a redundancy benefit from the APSand who are shortlisted for interview will be contacted to clarify the effect of the benefit on their potential employment with the Consulate.

Remuneration Terms and Conditions

The Consulate offers a competitive remuneration package which has been developed in consultation with existing Locally Engaged Staff at the Consulate. In addition to financial remuneration, the package includes competitive leave provisions, medical and dental benefits and other conditions of service.

Conditions of Service for Locally Engaged Staff at the Consulate meet or exceed the provisions of Californialocal labour law.

The Consulate’s conditions of service include the provision for additional remuneration on the basis of individual formal performance assessment.

Employment will be offered on a full-time contract basis for an initial period of two years. Continued employment is subject to successful completion of a 3 month probation period.

Selection, Assessment & Outcome

The Consulate often receives several hundred applications for its advertised vacancies. Applications which are incompletewill not beshort-listed to the next stage of the selection process.

The Committee

The Consulate will establish a Selection Advisory Committee to consider applications for the advertised vacancy. The committee willcomprise a Chairperson and two other members, all of whom are Consulate employees.

The Assessment

In accordance with the merit principle, the Committee will assess applicants’ claims against the criteria for the position by:

considering written applications
contacting referees and/or others familiar with your work and whose contacts you have provided, to verify claims made in the application
short-listing applicants for interview
conducting interviews

The Committee will then make a report and recommendation regarding the preferred candidate for the position.

Outcome

The Consulate will onlycontact applicants who have been shortlisted for an interview.

Applicantswho are interviewed and who are not successful will be advised by email of the outcome.

At the completion of the selection process, successful applicants will be contacted by phone, followed up with a formal offer of employment.

Withdrawal of application

Please advise us in writing, preferably via email (), if you decide to withdraw from the selection process.

JOB DESCRIPTION

Agency / Department of Foreign Affairs and Trade
Position number / LA011
Title / Public Diplomacy Manager
Classification / LE5.1 - USD $62,178
Section / DFAT
Reports to (title) / Consul

About the Department of Foreign Affairs and Trade (DFAT)

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.

The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.

About the position

Under the general direction of the Consul, this position is responsible for developing and implementing the public diplomacy program, including G’Day USA, at the Australian Consulate-General Los Angeles to promote and enhance Australia’s interests in the United States. The position will also undertake research and report writing on Australian economic diplomacy and other policy priorities in the US south west.

The key responsibilities of the position include, but are not limited to:

Assist in the development, implementation and performance management of the annual public diplomacy program and related activities across post’s region, including the G’Day USA program
Manage the public diplomacy budget, including securing and managing sponsorships and strategic partnerships
Develop and maintain a network of stakeholder contacts to support post’s public and economic diplomacy efforts
Develop post’s annual social media strategy, identify new ways of engaging audiences of interest to promote accurate and positive views of Australia and manage the post’s online presence (website, twitter and Facebook)
Draft speeches and other materials and conduct analysis and report on news and policy issues of interest to Australia in post’s region
Supervise the Public Diplomacy Officer
Provide support with management of visits to the USA by Australian Government Ministers and officials, academics, journalists and others

Qualifications/Experience

Excellent knowledge of Australia, including broad understanding of Australian society, government and foreign and trade policy
Deep understanding of the trade and investment relationship between the US and Australia
High level written and oral communication skills
Highly developed event and social media management skills
Demonstrated organisational and time management skills and an ability to handle multiple tasks, manage priorities and meet agreed schedules
Strong interpersonal skills and the ability to establish and maintain effective stakeholder relationships
Demonstrated ability to show initiative and work productively as a member of a small team
Bachelor degree in relevant area of study

Office location:

The Australian Consulate General, Los Angeles is located at 2029 Century Park East, Suite 3150, Los Angeles, CA 90067. Parking will be provided for the successful candidate’s personal motor vehicle.

PREPARING YOUR APPLICATION

In preparing your application, you should work on the assumption that the selection committee has no prior knowledge of you.

If selected for an interview you will receive at least 72 hours advance notice.

Your application should include:

1. LES Application Form

Complete this form in full. An LES Application Form must be submitted for each vacancy.

As part of this form you need to provide contacts for two referees who are familiar with your professional as well as personal skills and competence. The first referee must be your current or most recent supervisor.If you are selected for an interview, the Consulate will contact your referees. You may be required to arrange written referee reports.

2. Resume

Includean up-to-dateresume which detailsall relevant work experience, and lists most recent or current employment.

3. Address the Selection Criteria – Statement of Claims

Applicants must provide a separate statement of claims which provides responses toALL selection criteria for their applications to be considered. The statement of claimsshould not exceed two (2) pages and should describe for each selection criteria why you are the most suitable candidate and how you meet the selection criteria. Statements of claims that do not address the selection criteria will not be taken into consideration.

Selection Criteria

Excellent knowledge of Australia, including broad understanding of Australian society, government and foreign and trade policy

Deep understanding of the trade and investment relationship between the US and Australia
High level written and oral communication skills, strong interpersonal skills and the ability to establish and maintain effective stakeholder relationships
Highly developed event and social media management skills

The Statement of Claimsis the centre piece of your application and should be presented in a concise and focused manner. In preparing your statement of claims, you must address the selection criteria and should highlight relevant experience and training; you may also include examples of work you have done and demonstrate how your contribution resulted in a positive outcome for your employer. Your statement of claims should be written in English. Applicants are encouraged to first state the selection criteria and then provide a response for each criterion.

Your completed application packagemust be emailed in either PDF or Microsoft Word formatby 11.00pm Los Angeles time onSunday7 August 2016to . Late or incomplete applications will not be taken into consideration.

LES Application Form

To complete this form on-line, use the Tab button to move to each data field. Complete check boxes by inserting ‘x’ or using the Space Bar.

1. Particulars of Position Applied For

Position Number / LE Level / Title

2. Personal Particulars

Title / Last name / Given Name(s)
Primary Contact Number (incl. Area Code) / Postal Address
Alternate Contact Number (incl. Area Code) / City, Suburb or Town, Country / State / Postcode/Zip
Time difference to Los Angeles CA (US PST) / Email Address / Skype Account/Username
Alternate Email Address
Do you have authorisation to work in the United States? YES NO / Note: Anyone may apply for positions within the Consulate irrespective of whether you: are entitled to live in the United States through citizenship or a green card; currently have a visa with or without entitlement to work in the United States; or do not live in the United States.
Citizenship (for security designated positions only - include all)
N/A
How did you hear about the vacancy?

3. Voluntary Retrenchment

Have you ever received, or are you expected to receive, a voluntary retrenchment benefit from the Australian Public Service or another Commonwealth Employer?
NO / YES / Date Received / Expected Date / Which Department or Agency?

4. Referees

Please provide the names and email addresses of two work-related referees whom we can contact. Both referees should be able to comment on your work performance in detail and have supervised you for at least 12 months - one should be your current supervisor. Referees who are co-workers, friends or family members are not acceptable.
Referee’s Name/Company / Referee’s Name/Company
Referee’s Relationship to Applicant/Years of relationship / Referee’s Relationship to Applicant/Years of relationship
Email Address / Email Address

5. Fit and Proper Person

It is a requirement of employment that Consularstaff be ‘fit and proper’ persons. Have you ever been criminally convicted? If yes, provide details.
NO / YES / If Yes, provide details

6. Applicant’s Statement

The above information, to the best of my knowledge, is true and correct. I consent to the Consulatecollecting and using information, and to relevant employers/supervisors disclosing information, in relation to my work performance and conduct for the purpose of assessing my suitability to carry out the duties of the position I have applied for, and suitability for employment to become an Embassy employee. I understand that misstatements or omissions in my disclosures may result in a failure to hire or immediate discharge if they are discovered.

Signature or tick box if completing form electronically / Date

APPLICATION CHECKLIST

Statement of Claims against Selection Criteria:

□Is my Statement within the limit of maximumtwo (2) pages inlength

□Do I address the selection criteria in my Statement of Claims

□Do I give examples of how I meet the Criteria

□Am I concise and clear in the presentation of my skills

Resume:

□Have I completed and attached a resume

LES Application Form

□Have I completed and attached the LES Application Form

□Have I provided names and contact details for two referees who are familiar with me and my work and whom the Consulate can contact?

SENDING your application:

If you have completed all of the above you are ready to send your application in. Please either save the completed package in Word Document or PDF format or scan the completed document and send it via email to - the deadline is Sunday 7 August 2016at 11.00pm Los Angeles time.