CIRCULAR 2 OF 2016

Centillion Solutions and Services Pvt. Ltd
Grape Garden -1 (5th floor), No: 31, CSRIE, 17th H Main Road 6th Block, Koramangala, Bangalore - 560 095
Phone: Board 080 6696 0600 / Circular 2/2016 dated 01/04/2016
Subject:
·  Engagement of Franchisee Employees as executives for BCSPs.
·  New process for engagement of Executives

To All our Employees

We have at present eleven Franchisees for rendering services in the BC Business. We have been availing the services of these Franchisees by engaging their employees as BCSP executives at various locations in different States. We would like to bring about some structural improvements in the process of engaging the executives for the BCSPs from these Franchisees. The details are given in this Circular for being adhered to by all concerned.

1.  Franchisees

At present we avail the services of the following Franchisees:

S No / Name & Address of Franchisees / Contact person / Phone number & Mail ID
1.1 / All India Computer Training & Education Foundation (AICT), Opp. OM Gas Agency, Amba Enclave, G.T. Road, Bulandshahr - 203001 / Sunil Kumar / 9758412400

1.2 / Avval Foundation
G-14, Diamond Square, Near Navjivan Press, Behind C. U. Shah College,
Income Tax, Ahmedabad-380 014 / Abhisar Kalal / 9998833366

1.3 / Baba n Associate, 76, VIP Gali Kabir Nagar Noorpur Distt Bijnor-246734 / Vikul Kumar / 9410665666

1.4 / Global Services, M.G Road, Narkatiyaganj, Post Narkatiyaganj, Ps.shikarpur,
Dist West Champaran, Bihar -845455 / Niyaz Ahmad / 9934168954

1.5 / Krishna Enterprises,
Near Old Power House, Jhalrapatan
Jhalawar, Rajasthan / Rahul Maheshwari / 9672991821, 9887085507


1.6 / Life Educational & Welfare Society,
2-100, Vinayakagudiveedhi, Chendurthi Gollaprolu. East Godavari District, Andhra Pradesh- / Mallikharjuna / 9299996777 , 9912492114


1.7 / MITHRAGROUPS,
No. 32, GST Road, Chengalpattu, Kanchipuram, Tamil Nadu-603001 / Narendra Babu / 9382880673

1.8 / Samarth Enterprises, C/o Sushil Joshi Behind Vidya Vikas, School Shree Nagar Barshi Road, Latur :- 413512 / Santosh Sude / 8888835978

1.9 / Somnath Services;
Shop No 10, Nihad Complex,
Opp Talala Naka Police Station, Veraval : 362265 / Lakhman P Ram / 9428375108

1.10 / Supra Agencies, 36A-A, Suraj Nagar (East),Civil Lines, Jaipur-302006 (Rajasthan) / Prayag Chand Singhvi / 0141 2222833, 98290 42833

1.11 / Vision Multitech,
Shivaji Chowk Loha tq. Loha, Dist. Nanded Maharashtra -431708 / Rahul Sangram Patil
Sriram Patil / 9730141207, 9890916193

2.  We would follow the following improved procedure with a view to bring in better levels of transparency and accountability in the whole process w.e.f 01/04/2016. We have discussed some of these changes with some of our State Leaders.

2.1  The State Leader of Centillion will get in touch with the Franchisee when an executive is required for a specific BCSP after taking approval from the Business Lead.

2.2  Franchisee will nominate the candidate who will be their employee and send his details along with an application form (attached as Annexure -1) to the State Leader attaching the following documents:

a)  Two colour photographs of the candidate

b)  Two references in writing from local reputed people of the candidate’s village (village officer or Pradhan or Post Master or School Headmaster) about the candidate’s conduct and character. A copy of the model reference letter is attached as Annexure-2. The reference letter can be given in local language also. A translation in to English can be sent by the State leader.

c)  The gist of Franchisee’s discussion about the candidate with the persons who have given references in writing.

d)  Acknowledgement for filing the application for background check at the concerned jurisdictional police station about the candidate’s conduct and character and to know whether he has any criminal background or not. The certificate may take time to be received from the police. When it is received, it should be sent by the Franchisee directly to Centillion Head Office addressed to Sumantha Kishore, Centillion Solutions and Services Pvt Ltd, Grape Garden -1 (5th floor), No: 31, CSRIE, 17th H Main Road 6th Block, Koramangala, Bangalore - 560 095.

e)  Self-attested Copies of educational qualification certificates of the candidate after verifying with the original and certification by the Franchisee as “Verified with original”

f)  Self-attested Copies of ID proof (Aadhar Card, PAN, Driving license etc) and address proof (Aadhar card, latest Telephone bill, village officer’s certificate showing father’s name and address etc) of the candidate after verifying with the original and certification by the Franchisee as “Verified with original”

3.  State Leader should forward the Franchisee application along with their recommendation in the prescribed format (attached as Annexure-3) and all the documents and photographs to the Business Lead for a decision. When a decision is taken to engage the executive at a specific BCSP, a communication will be sent to the concerned State leader and the franchisee to that effect.

4.  A onetime consolidated fee of Rs.500/- per case will be reimbursed to the Franchisee for the background check after the receipt of the relative documents and the executive continuing to with us for atleast 6 months.

5.  We may have to secure the documentation for the existing Franchisee employees who are engaged in BCSPs also in a phased manner on the same terms. Sumanta Kishore will be in regular touch with the Franchisees for this purpose and he will get in touch with the State Leaders for any help required by him in case of any non-cooperation from any Franchisee.

6.  Communicate to all employees

The State Leaders and Team Leaders and other line mangers should bring the contents of this circular to the notice of all employees in the BC Business. This Circular will be put on the Centillion Cosmos Website with access provided to all employees.

Head, Risk and Compliance

Annexure - 1

Application for engagement of Franchisee employee as BCSP executive
1 / Name of Franchisee
1.1 / Contact No
1.2 / E-mail ID
1.3 / Name of coordinating person of Franchisee
2 / Name of Candidate
2.1 / Date of birth
2.2 / Father’s Name
2.3 / Address
2.4 / Mobile No
2.5 / Educational Qualification
2.6 / E-mail ID
3 / Name of BCSP for which he is recruited
3.1 / District
3.2 / State
4 / Is the candidate for BCSP executive a Local person from a good family?
4.1 / Is he familiar with agricultural practices
4.2 / Can he be trained in basic financial terminologies and loan documentation?
4.3 / Has he submitted written references from two local reputed persons like village officer or Pradhan or Post Master or School Headmaster
4.4 / Whether reference check has been done? (Handover the gist of discussion with the two local persons along with the written references from them to the State Leader of Centillion)
5 / Whether background check (police verification) done on the candidate for ensuring that he has no criminal record and has good conduct and charecter?
5.1 / Whether the acknowledgement received from police for the request filed with then for background check handed over to State leader of Centillion. (The police report, when received, should be sent to Sumanta Kishore, Centillion Solutions and Services Pvt Ltd, Grape Garden -1 (5th floor), No: 31, CSRIE, 17th H Main Road 6th Block, Koramangala, Bangalore - 560 095,
6 / Whether latest copies of self-attested ID Proof (Aadhar Card, PAN, Driving license etc) and address Proof (Aadhar card, latest Telephone bill, village officer’s certificate showing father’s name and address) collected from the candidate, verified with originals and certified by franchisee as original seen and verified and handed over to State leader of Centillion
7 / Whether latest copies of self-attested
Certificates of educational qualification collected from candidate, compared with original and certified by franchisee as original seen and verified and handed over to State leader
8 / Whether two colour photographs the candidate handed over to State leader?
9 / Will the Vendor/Franchisee/Candidate give any collateral security or security deposit? If yes, provide details.
10 / Name of Authorised Signatory
Signature of Vendor’s Authorised Signatory
Date

Annexure – 2

Reference Letter
1 / Name of the candidate
2 / Father’s name
3 / Age
4 / Address of the candidate
5 / Since how long he knows the candidate
6 / Is he related to the candidate
7 / What is family background of the candidate
8 / Details of his conduct, Character and integrity
9 / Can he be entrusted with cash payment /receipt responsibilities
10 / General opinion about the candidate
Details about person giving reference
Name
Phone number
Address
Employment
Date / Signature

Annexure – 3

From
State Leader
______State / To
Business Lead
HO, Bangalore
The application from ______(Franchisee) for engagement of ______as executive for ______BCSP is attached.
Part – A: for use by State Leader of Centillion
1 / Is the candidate capable of handling disbursement of cash to HDFC Bank customers and accept deposits from them
2 / Is he willing to go to Bank to withdraw cash from Centillion account for day to day BCSP operations and deposit surplus money in to Centillion account?
3 / Is he capable of meeting local people and canvass their SB accounts and Term Deposits and selling the loan products of HDFC Bank like KGC, Home loan, Auto loan and Insurance products such as Life/General Insurance (LI/GI) etc?
4 / Is he willing to learn more about Financial Inclusion and appear for the exam conducted by Indian Institute of Banking and Finance (IIBF)? -PMJDY locations
5
a / Is he capable of:
Sending SMS to Centillion, HO when cash is handed over to him by State Leader/Team leader for BCSP business and taking the signature of SL/TL on the Transaction Register?
b / Sending the daily figures of total deposits received and total disbursements made at the BCSP to HO?
c / Maintaining the prescribed books of accounts and records at the BCSP and keep them updated regularly and promptly?
d / Handling a tablet to scan the documents and transmit the images to the server using MobileNet application?
e / Resolving customer’s problems and seek guidance of State Leader’s/Team Leader’s help for serious issues?
15 / Whether final interview of the candidate has been done by State Leader of Centillion/HDFC Bank and is he found suitable for appointment as BCSP executive?
Name of State Leader: / Date:
Part – B for use of Business Lead, HO
1 / Whether copies of ID proof and address proof documents, photographs, written references and feedback on reference check, and copies of educational certificates received at HO
2 / Has the application been filed with police for background check and the acknowledgement received at HO?
3 / Do the feedback on the reference check and educational qualifications look good to establish the credentials ofr the candidate
4 / Does the candidate meet the requirements for appointment as BCSP Executive?
5 / Remuneration proposed for candidate
6 / Management fee to Franchisee
Business Lead: / Date:
All follow up on Background check to be done by HR
Sumanta Kishore to help HR in the process
Sumanta Kishore in coordination with Admin to store all documents in safe custody and follow up for any documents that is not received along with the application with the Franchisee.