Role Profile
Job Title: / Support AssistantTeam: / Courtyard
Reports To: / Co-ordinator/Assistant Manager
Period of Post: / Permanent
Location: / Primarily based within House 8, Meadowview, Broadmeadows, Symington, Ayrshire and working within the communities in which the organisation is active/potentially active (mainly Ayrshire/West of Scotland)
Hours of Work: / Full and part-time opportunities available.
Full-time normally 39 hours per week.
Additional hours may be required to be worked in order to meet the needs of the service.
Salary Scale: / The salary scale for the post is:
- Point 07 £13,548
- Point 08 £13,956
Job Purpose: / Provide direct support to our customers to enable them to live their lives in a way which reflects their individual choices, interests, wishes and aspirations.
Key Responsibilities: / To provide quality, person-centered support to our customers.
To contribute to the development of our customers support plans.
To maintain effective communication.
Key Activities:
The postholder will be responsible for the following activities:
To provide quality, person-centered support to our customers.
- Ensure that the rights, choices, dignity and safety of our customers are promoted appropriately.
- Assist our customer with all aspects of personal care.
- Assist our customers to develop skills that will enable them to live their lives in a way which reflects their individual choices, interests, wishes and aspirations.
- Support our customers to access local facilities and resources.
- Assist our customers to achieve their personal goals in line with their individual support plans.
- Ensure all relevant written records are accurately maintained.
- Encourage participation from our customers and families/carers.
- Adhere to organisational policies and procedures.
- Carry out tasks as delegated by the management team.
- Work with our customers to identify and discuss social inclusion opportunities and personal goals.
- Assist and encourage our customers to develop the required skills to achieve their individual goals.
- Ensure that support plans are regularly reviewed and updatedaccordingly.
- Represent the organisation in a professional manner at all times.
- Contribute to and participate in regular team meetings.
- Establish and maintain effective communication with families and other relevant individuals.
- Report any issues or concerns to the management team.
Person Specification / Essential / Desirable / Assessment/
Measurement
EXPERIENCE
Direct experience of providing support and guidance to people with learning disabilities. /
Experience of working within a residentialservice. /
Experience of lone working. /
Experience of contributing to support plans. /
EDUCATION AND TRAINING
Minimum of SVQ Level 2 in Health and Social Care or equivalent. /
Appropriate registration with the Scottish Social Services Council (SSSC). /
Knowledge & Skills
Thorough knowledge of social care legislation and best practice. /
Ability to plan and organise own workload. /
Ability to operate effectively as a member of a team or on own initiative as required. /
Good literacy skills. /
Good numeracy skills. /
Ability to follow instructions. /
Creativity & Innovation
Ability to identify social inclusion opportunities for our customers. /
Communication
Excellent interpersonal skills and able to communicate effectively at all levels. /
Represent the organisation in a professional manner. /
Ability to motivate and assist our customers to make informed choices about their lives. /
Decision Making
Excellent problem solving skills. /
Diversity
Respect for diversity /
Other Attributes
Ability to workflexibly to a planned rota, including days, evenings, sleepovers, waking nightshifts and weekends. /
Prepared and able to work outside normal working hours to meet the needs of the service. /
Full UK driving Licence. /