ASSESSMENT TASK 2Marking Guide

ASSESSMENT TASK 2Marking Guide

Standard Reference: Department of Treasury and Finance 2016 RSA Tasmania booklet

Short Answer Questions

YOU ARE BREAKING THE LAW IF YOU SERVE SOMEONE WHO IS UNDER THE AGE OF 18 YEARS!!!

What date would it need to be to serve someone an alcoholic beverage who has turned 18

today? 18 years prior to today’s date/1

a) What is the minimum legal age for someone to purchase or consume an alcoholic drink on licensed premises?

18/1

b) What is the minimum legal age for someone to control and supply alcoholic beverages during their normal course of work?

16/1

What would you do in relation to serving alcohol in the following scenarios?

a)Someone looks 18 but they ‘have misplaced’ their ID.

Do not serve them alcohol until they find their ID. Refer to law and signage re proof of age

b)You think the customer may be under 18.

Ask for ID.

c)When asking someone for ID they hold up their wallet and show you their drivers licence in a plastic pocket.

Ask them to take it out a pass it to you to check

d)You request ID and the customer shows you their ID, which is a student card.

Advise that it is not an acceptable form of ID. Ask for an acceptable ID. Advise acceptable forms of ID

e)When asking someone for proof of age ID they start verbally abusing you and say they are 21. They refuse to show you ID.

Keep calm and politely explain that you need to see their ID. State the law, refer to proof of age signage. If they still refuse, get your supervisor.

Name the title of the Tasmanian statute that relates to Responsible Service of Alcohol

Act Title:Liquor Licensing Act

Year of Act:1990/2

What is meant by the term ‘duty of care’ and to whom does it apply when serving

alcohol?

Managers and staff have a duty of care (a duty to do everything reasonably practical) to make sure all people are safe from harm when on their premises and when they leave.

Why is it important for venues/businesses to have a House Policy?

To state clearly the commitment to harm minimisation and RSA. Make known to customers and staff /2

List four points that should be included in a House Policy.

a)Expected standards of behaviour of customers

b)Limits for cocktails and shooters

c)Those who will not be served alcohol

d)Options for non-alcoholic beverages

List FIVE (5) symptoms that could indicate a person is drunk.

Refer pages 23 and 24 of the RSA Workbook 2016

When working as a food and beverage attendant on a licenced premises, what are the penalty points and fine that can be imposed on you if you:

a)Serve an underage person an alcoholic drink?

Penalty units: 50 ($): $7850.00

b)Sell alcohol to an intoxicated person?

Penalty units: 50 ($): $7850.00/2

10. What are the penalty points and fine that can be imposed on a licensee who:

a)Allows inappropriate behaviour and language on their premises

Penalty units: 20 ($): $3140.00

b)Has a staff member that sells liquor to a person underage

Penalty units: 100 ($): $15 700.00

11. What are the penalty points and fine that can be imposed on a young person who:

a)Purchases Alcohol

Penalty units: 10 ($):$1570.00

b)Uses Fake ID

Penalty units: 10 ($):$1570.00

c)Consumes alcohol on licensed premises

Penalty units: 10 ($): $1570.00

12. You are a food and beverage attendant working on licensed premises. A customer approaches the bar and, because he appears to be drunk, you refuse to serve him an alcoholic drink. You offer a variety of options to the customer but he rejects your options. He then begins to act in a loud and argumentative manner. You ask the customer to leave.

Outline the procedure you would follow from first observing the drunk customer to finally making a record of the incident. Include suggestions as to the manner in which you talk to the customer.

Refer pages 27 and 28 of the RSA Workbook 2016 – 10 points should be made

/10

13. You are a food and beverage attendant working on licensed premises. You request a drunk customer to leave the premises. He refuses to leave. List TWO (2) legal actions you could take to have the customer removed.

a)Have manager/security/police remove customer from premises – state the law, use terminology of We require…… Offence to re-enter the premises within 24 hours

b)Bar the customer from the premises

14. Indicate by circling the appropriate figure, the approximate number of standard drinks in each of the following.

Drinks / Approximate number of standard drinks
Long Island Iced Tea
30ml Vodka, 30ml Cointreau, 30ml Tequila, 30ml white rum.
All 40% Alc Vol / ½ 1 1½ 2 3 4 5 6
375ml Stubbie of Cascade Premium Lager
4.9% Alc Vol / ½ 1 1½ 2 3 4 5 6
Double nip Wild Turkey Bourbon and Coke
40% Alc Vol / ½ 1 1½ 2 3 4 5 6
Standard drink of red wine
13% Alc Vol / ½ 1 1½ 2 3 4 5 6
285ml Boags Premium Light Draught
2.3% Alc Vol / ½ 1 1½ 2 3 4 5 6
500ml carafe of white wine
12% Alc Vol / ½ 1 1½ 2 3 4 5 6
Brown Cow
30 ml Kahlua Liqueur, 200ml milk
40% Alc Vol / ½ 1 1½ 2 3 4 5 6

15. List 10 practices a licensed venue could implement to show a strong commitment to Responsible Service of Alcohol.

a)Free water

b)Free or cheap soft drink for designated drivers

c)Wine glasses with markings for standard drink

d)Promote low alcohol beer

e)Maintain signage and public displays supporting RSA

f)Display house policy

g)Bar snacks and/or meals available

h)Mocktail specials

i)Free phone call to taxi services

j)Espresso machine with coffees available at all times

Staff training

Incident register

/10

16. List four things that service staff can do to minimise the risk of secondary supply of alcohol to minors and patrons that may be drunk.

a)Have customer order at the bar

b)Have conversation with customer

c)Check ID of minor

d)Check signs of intoxication of person appearing drunk

17. A man and woman of identical height and body weights each consume six (6) standard drinks in a 2 hour period. At the end of this time the woman is becoming drunk while the man appears sober.

Outline five (5) factors that could explain how the same quantity of alcohol could cause these different levels of drunkenness.

a)Consumption of food

b)Influence of legal or illegal drugs

c)Body fat content

d)Health of liver

e)Genetics

18. Practising responsible service of alcohol has many benefits. List two (2) benefits for each of the following:

Refer pages 31 and 32 of the RSA Workbook 2016

The Business

Safer and more pleasant environment for staff and patrons
Increased profit – no fines, more money made from sale of non-alcoholic bevs

The Community

Reduced noise and damage around the venue
Reduction of drink driving incidences

The Customer

Personal safety
More pleasant environment in which to socialise with friends

The Local Police

Less domestic violence, sexual assault.
Less call outs and incidences to attend at venues, more time for serious criminal activity

Local Government Agencies i.e. health department, local council departments

Reduction of damage to council property
Decrease in presentations at emergency departments

/12

19. Statistics indicated that some members of the community are at heightened health risks if involved in excessive drinking. Explain the impact of excessive drinking on:

a)Minors (Young People)

Risk of accident, injury, violence, self-harm. Brain not fully developed.

b)Pregnant Women

Harm to developing foetus, potential miscarriage, stillbirth, premature birth

c)Aboriginal and Torres Strait Islanders

Females – FASD – Foetal Alcohol Spectrum Disorder,

Violence, high levels of imprisonment, family breakdown, earlier death than non-indigenous Australians, higher % of alcohol related hospital admissions and higher % of deaths by suicide due to high level alcohol consumption

Reference_

d)People affected by the consumption of illicit drugs

Significant increase of the effect of the alcohol….increased sedation, increased risk taking activity, negative effect on heartbeat, depressed heart and breathing, anxiousness, convulsions, hallucinations, death

20. Alcohol is a drug and can be harmful. List three (3) health problems associated with both short and long term excessive use of alcohol.

Refer page 49 of the RSA Workbook 2016

Short Term:

Long Term:

22. List four (4) organisations that can provide assistance/support/information regarding alcohol and its use or abuse.

Drug Education Network, Department of Health and Human Services, Department of Treasury and Finance – liquor and gamin branch, NHMRC – National Health and Medical Research Council, Alcohol and Drug Service, Lifeline, Sexual Assault Support Services

23. Based on the National Health and Medical Research Council guidelines drinking no more than how many standard drinks on any day reduces the risk of harm from alcohol?

TWO/1

Total Score /100