Ashley M. McClure

Ashley M. McClure

7070 Crow Rd.

San Antonio, TX 78263

(210) 315-9443

Dental Hygienist

Dedicated and dynamic dental hygienist with experience in providing expert dental treatment. Exceptional patient skills focused on oral hygiene treatment and care as well as preventive management. Empathetic professional capable of reassuring and alleviating patient fears. Enthusiastic about dental health; enjoy educating patients on dental care and hygiene.Currently pursuing Masters of Science in Dental Hygiene at the University of Texas Health Science Center at San Antonio.

PROFESSIONAL EXPERIENCE

Westlakes Family Dental - San Antonio, Texas 2010-Current

Registered Dental Hygienist

  • Record and review patient medical histories.
  • Apply fluorides and other cavity preventing agents to arrest dental decay.
  • Chart conditions of decay and disease for diagnosis and treatment by dentist.
  • Feel lymph nodes under patient’s chin to detect swelling or tenderness that could indicate presence of oral cancer.
  • Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.
  • Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums using dental instruments and ultrasonic.
  • Feel and visually examine gums for sores and signs of disease.
  • Provide clinical services and health education to improve and maintain the oral health of patients and the general public.
  • Maintain dental equipment and sharpen and sterilize dental instruments.
  • Take digital intra-oral radiographs and panoramics.

Stein Mart – San Antonio, Texas 2007-2008

Customer Service Manager

Promoted to manager position to recruit, train and supervise 15+ customer service reps and cashiers. Foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance. Manage front-end operations to ensure friendly and efficient transactions at checkout.

  • Supervise, recruit, train, develop, coach and communicate with all associates and managers as well as assess performance.
  • Provide individualized training for new hires and departmental transfers.
  • Manage daily schedule to attend sales meetings, training sessions, prospect and close sales.
  • Improving customer service based on client feedback through the development of new policies and procedures.
  • Ensure the consistent achievement of customer service levels and standards
  • Ensure a positive customer experience.
  • Handle customer complaints.
  • Balance daily transactions.
  • Oversee all cash register transactions.
  • Open and close store on a daily basis as needed

Stein Mart – San Antonio, Texas 2004-2007

Customer Service Lead

  • Operated the cash register with cash handling as well as check processing.
  • Responsible for count money drawers’ mid-day and at the end of the day.
  • Promote suggestive selling.
  • Responsible for resolving customer complaints.
  • Helped with inventory.

EDUCATION

2012-Present

The University of Texas Health Science Center in San Antonio

Masters of Science in Dental Hygiene

2008-2010

The University of Texas Dental Branch at Houston

Bachelors of Science in Dental Hygiene

2003-2007

Palo Alto Community College

Associates in Liberal Arts

1999-2003

East Central High School

Diploma