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Arburg opens Technology Center in Austria
· Managing Partner Juliane Hehl welcomes around 100 invited guests at the opening ceremony
· New location in Micheldorf/Upper Austria
· Technical support, spare parts logistics and training all under one roof
Lossburg. On 21 May 2014 Arburg opened its new Arburg Technology Center (ATC) in Micheldorf near Kirchdorf an der Krems, Upper Austria. The new location brings the technical centre, spare parts service and training rooms under one roof and is situated in one of Austria’s booming regions for the plastics industry. During the opening ceremony, Arburg Managing Partner Juliane Hehl emphasised the importance of the new Austrian ATC for the company. To mark the special occasion, around 100 guests were invited to attend a reception in the Benedictine abbey of Kremsmünster.
“The opening of the ATC in Micheldorf is an important milestone for our presence in Austria,” emphasised Juliane Hehl during the high-profile opening celebrations in the Benedictine abbey of Kremsmünster. “Today’s event is intended to emphasise the significance of customer proximity for our efforts, both in physical and mental terms. Proximity to the customer and customer satisfaction are top priorities for us.” This is the reason why Arburg has systematically developed its support services in the important Austrian market.
A own subsidiary was established in 2010 and the sales and service team was expanded; numerous projects have been successfully completed since then. The next important step is to build a separate Technology Center so that Austrian customers can receive comprehensive support at local level.
A direct line to the customer
“The new facilities represent a significant expansion of our services in the areas of technical support, spare parts logistics and training,” added Eberhard Lutz, Managing Director Arburg Austria. “The new ATC in Micheldorf provides a central focal point and ensures that customers in Austria always have a direct line to us. They can contact us with questions about our technology or training courses, or place orders for spare parts for fast delivery. The technical centre lies at the heart of our service, enabling customers not only to see the latest machine technology at first hand, but also, crucially, to prototype their moulds. In addition, the demonstration room is the ideal place for providing practical training in all aspects of Arburg technology here in Austria.”
Easily accessible location in an important plastics region
Micheldorf was chosen as a location because it is situated in one of the most important regions in Austria for plastics. There are several important educational institutions close by, such as the TIZ Technology and Innovation Centre in Kirchdorf, which promotes technology-oriented companies, improved technology transfer and cooperation between commerce and science. In addition, Micheldorf is conveniently located close to the A1 Western Motorway and the A9 Pyhrn Motorway, so that it is easily accessible from throughout the country.
Images
ARBURG 37019 ATC Oesterreich Juliane Hehl.jpg
In her speech, Managing Partner Juliane Hehl referred to the opening of the ATC in Micheldorf as an important milestone for Arburg.
ARBURG 37021 ATC Oesterreich Team.jpg
Delighted with the opening of the ATC in Micheldorf: Managing Partner Juliane Hehl (3rd from right) with Eberhard Lutz (right), Managing Director Arburg Austria and his team.
Photos: Mario Heim Fotografie
About Arburg
Arburg, a German machine construction company, is one of the leading global manufacturers of injection moulding machines for plastics processing with clamping forces between 125 kN and 5,000 kN. This is complemented by robotic systems, customer- and sector-specific turnkey solutions and further peripherals. This new system for the additive manufacturing of one-off parts and small batches celebrated its world premiere at the K 2013
In keeping with its motto “Arburg for efficient injection moulding”, the company places the topic of production efficiency at the centre of all its activities, taking into account the entire value-added chain. The objective is to enable the Arburg customers to manufacture their plastic products, whether one-off parts or high-volume production, in optimal quality and at minimum unit costs – e.g. for the automotive and packaging industries, communication and entertainment electronics, medical technology, or the white goods sector.
An international sales and service network guarantees first-class, local customer support. Arburg is represented by its own organisations at 32 locations in 24 countries and by trading partners in more than 50 countries. The machines are produced exclusively at the parent factory in Lossburg, Germany. From a total of around 2,300 employees, around 1,900 work in Germany. About 400 further employees work in Arburg’s organisations around the world. In 2012, Arburg became one of the first companies to gain triple certification: to ISO 9001 (Quality), ISO 14001 (Environment) and ISO 50001 (Energy).
Further information about Arburg can be found at www.arburg.com.
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