Appointment Booking Verbiage

When first starting your Arbonne business, it is crucial to pack your calendar so that you can share Arbonne with people you don’t know. Here is a guideline for initial conversations that you might have when asking your contacts for help with starting your Arbonne business.

  1. WHO: Create your list of who you are going to call. Recommend to work from your 100 person contact list.
  2. WHY: Let people know you are serious about this business, not just a hobby.Tell them your top 2-3 reasons WHY you are starting an Arbonne business for your family.
  3. WHEN: Figure out when you can have your events in the month by putting your faith, family and job on your calendar, then find your available spots! Give them a few dates within that same month to book an appointment or get together!
  4. REWARD: What will THEY get out of it!
  5. Date set before you get off phone! Ask them “WHAT DAY OF THE WEEK IS BEST FOR YOU?”

VERBIAGE:

(when making calls have this script in front of you)

Hi Suzie, this is ______. Do you have a few minutes? I don’t know if you know that I have started building a business with Arbonne, because: (tell them the reason why you are starting biz)

*I am looking for 10 people to help me get started, because I need to branch out and meet new people and practice sharing. I am wondering if you could be one of those 10 for me? If you would be willing to have a few friends over for a Health and Wellness event, I will make it worth your time and will shower you with amazing rewards!

**I genuinely believe that you would love these products because they are botanically based, safe, and good for you. My presentations are valuable because you and a few guests will learn more about your health, your skin, and how to reduce the symptoms of aging and diseases. You can also choose to get a free facial or sample the shakes and nutrition line.

If you did do a get together for me, what day of the week is the best for you and a few friends and family?

*Whatever day they name, offer her two dates on that day that YOU have open. *

EXTRA SPECIAL TIPS

*If they say they need to look at their calendar, say, “I understand, but since you said that Thursdays would be the best day, can I pencil you in on Thursday the 7th or 14th and then check with you tomorrow and confirm it after you look at your calendar?” If they said YES to an event, don’t get off the phone until you get a date “penciled in”!

*If they say NO to having an event, ask for a One on One…say, “I understand! Could I just swing by your house this week and let you try the #1 Anti Aging Skincare with a natural botox– you will love it? I genuinely think these products will create a wonderful result for you. Is Tuesday or Thursday better for you? “

Or for the Nutrition tasting one on one say:

“I understand! Could I just swing by your house this week and let you sample the Nutrition line that Resets your Metabolism – you will love it! And I genuinely believe you will be impressed with these products and the health that backs them. Is Tuesday or Thursday better for you?

Then the day before your one on one, call her to confirm your “swing by” and tell her – “you know, Suzie, I will have enough things packed if you want to invite your mom or sister over….I don’t mind at all.”

* If they say NO to a One on One, ask if you can drop off a free sample for them to try – say “I understand! Can I just drop off a sample of the ______products for you to try this week? I’d like to see if they could help you with your….(skin needs, health, digestion, energy, psoriasis, etc.) What day this week will be good for me to stop by and give them to you?

*If they book an event and are close enough to you, tell them you will drop by a Host Packet for them and find out when. You want about 5 minutes of face to face with them when you drop the packet off to go over it.

*If they book an event and are more than 20-30 minutes away, tell them you will mail the packet to them and then spend about 5 minutes host coaching before hanging up.

*Voicemail – Don’t leave a detailed message. Make them want to call you back. “Hey Sally, This is Vicky, I just wanted to run something by you real quick, give me a shout back as soon as you can”.