Online Bill Tutorial

Module name: Payments

Topic name: Apply for an EFT ID

Prerequisites:

You must be the Online Bill Administrator to be able to apply for an EFT ID.

At the completion of this topic you will be able to:

Apply for an EFT ID from Telstra.

Note: You need an EFT ID to enable Telstra to identify who is making a payment. The EFT ID links your Payment Advice to the total payment amount deposited into the Telstra bank account and allows correct allocation to your accounts and bills.

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From the home page, select the Payments tab


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From the Payments main menu, select the EFT Payment Advice link


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Scroll down to the bottom of the page and select the Request EFT ID link

Your request is submitted automatically


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The EFT ID Request - Thank You page is displayed

It may take up to 5 working days to process your request.

You will be notified of progress via email


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To email yourself a copy of this page, enter the email address in the Email this page to box.


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Select the Email Page button


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A confirmation message appears

Select Return to EFT Payment Advice link


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If you already have an EFT ID, you will receive a pending request message


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To check if your organisation has already been issued with an EFT ID, select the Request EFT ID link.

Note: You must have Administrator or Pay-View access to check the EFT ID


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Select the Request EFT ID link


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A pop-up box displays your EFT ID

Select the Rewind button below to play this movie again

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