Appendix a - Reward Job Description Format

JOB DESCRIPTION

Part 1: JOB PROFILE

JOB TITLE: Partnership Officer

JOB HOLDER: Vacant April 2018

1MAIN PURPOSE OF JOB

To nurture and develop relationshipswith a selected group of donors,to meet their needs and help increase financial support for our work.

2POSITION IN ORGANISATION

Working within the Partnerships team alongside four team members and reporting to the Partnerships Manager

3SCOPE OF JOB

To manage caseload of donors and achieve income targets in line with TLMEW Strategic Plan
To research current and future donors
Supporter visits in the UK and overseas to see TLM’s work

4DIMENSIONS & LIMITS OF AUTHORITY

Makes recommendations to the Partnerships Manager and then takes action as agreed on issues relating to specific group of donors

5PROVEN ABILITY & SKILLS LEVEL

customer facing environment

Qualified to A Level standard or equivalent
A genuine love for people from all backgrounds and the ability to build relationships with ease both on the telephone and face to face
Excellent organisational and planning skills and ability to work to multiple deadlines
Self-motivated with the capacity to work as part of a team, cross team and

independently

Excellent written English with a flair for writing copy and presenting information in an easily accessible format for a variety of audiences
Excellent attention to detail
Ability to analyse data
Proactive initiative with the ability to make appropriate decisions without referral
Good negotiating skills with a proven ability to manage external partners
Confident and engaging public speaker
Microsoft Office Word/Excel at Immediate level
Able to undertake occasional UK and travel overseas up to two times per annum (trips are typically 10 - 14 days in duration)
This job carries an occupational requirement for the job holder to be a practising

Christian, as the job holder is required to undertake biblical research to locate appropriate scripture for use in TLMEW written materials.

JOB HOLDER: LINE MANAGER:

Part 2: DUTIES & KEY RESPONSIBILITIES

JOB TITLE:Partnership Officer

JOB HOLDER:Vacant

To manage caseload of donors and achieve income targets in line with TLMEW Strategic Plan 75%

To develop and nurture relationships with existing supporters, identifying interests and patterns of giving
To work closely with the Direct Marketing team to personalise all communications to ensure supporters feel valued and are retained
To plan communications across the team
To create innovative ways of engaging supporters
To write emotive case stories and reports for donors – bringing our projects to life on paper
To regularly talk to supporters on the telephone
To design cards and other touchpoints
To liaise with external suppliers
To extract data andanalyse activities and income
To maintain accurate records on database
To prepare regular management information reports in respect of donor fundraising activity, including performance against income targets

To research current and future donors20%

To undertake research to identify prospects
To develop prospects and upgrade high value supporters from the direct marketing pool
To learn more about existing supporters, their interests and giving potential

Supporter visits in the UK and overseas to see TLM’s work5%

To occasionally host donors wishing to visit TLM’s work overseas for up 10 days at a time
To occasionally make home visits to supporters

To undertake other duties as may reasonably required