APCNews/Noticias readership survey

27 February 2007

Prepared by Karen Higgs, communications manager

APC first started producing 'APCNews', our monthly newsletter, in 1999. Our focus has
always been on disseminating information about the work of APC's members worldwide and APC initiatives on information and communication technologies (ICTs) for social justice and sustainable development.
We appreciate your completing the following questions because:
1. We want to monitor how readers are using our newsletter (especially regarding our original content)

2. We will launch new APC.org websites in English, Spanish and for the first time French and Portuguese in mid 2007. There will also be a new APC newsletter APCNouvelles in French. It's time to take stock.

3. Our newsletter format and distribution has not changed radically since it was first introduced. Is it time to change?

Your answers will help us move forward. Thank you very much for taking 15 minutes to respond!

Please note that questions marked with an asterisk (*) must be answered or you will not be able to move to the next page.

All the best and many thanks, Karen Higgs

APC communications manager

SURVEY QUESTIONS

ABOUT APCNEWS/APCNOTICIAS

1. I first became aware of and/or started to read APCNews/APCNoticias

·  Less than a year ago

·  1 year ago

·  2-3 years ago

·  More than 3 years ago

·  I can't remember

2. I found out about APCNews/APCNoticias

  From the APC website

  From another website

  From a colleague

  From another online newsletter

  By searching the internet

  Because I attended an APC event

  Because I am part of the APC network (member or staff)

  Because I have collaborated with or been part of APC in the past

  From a bibliographic reference

  Other. Please specify below.

3. I subscribe to APCNews/Noticias because I am interested in (Select all that apply)

  information and communication technologies (ICT) for development and social justice generally

  APC's original news content (eg news articles on ICT)

  APC resources and papers (eg analysis, issue papers)

  strategic uses of the internet and ICTs by the APC community (eg examples, training)

  ICT policy

  women and technology

  APC members around the world and news about their work

  APC's activities and priorities

  finding out where APC people are each month

  opportunities to collaborate with the APC network

  jobs with APC

  campaigns and alerts

  other (please state)

4. I am MOST interested in: Select one

  information and communication technologies (ICT) for development and social justice generally

  APC's original news content (eg news articles on ICT)

  APC resources and papers (eg analysis, issue papers)

  strategic uses of the internet and ICTs by the APC community (eg examples, training)

  ICT policy

  women and technology

  APC members around the world and news about their work

  APC's activities and priorities

  finding out where APC people are each month

  opportunities to collaborate with the APC network

  jobs with APC

  other (please state)

HOW DO YOU USE APCNEWS?

5. I click on links in the newsletter

  Every issue – more than 3 links

  Every issue – 2-3 links

  Every issue – 1 link

  Frequently, but not every newsletter

  Sometimes, when something interests me

  Once in a while

  Never, because my internet access is so limited

  Never, because I am not interested in more detailed information

6. After finding information in APCNews (Never, once, 2-3 times, 3-5 times, more than 5 times, regularly), Select all that apply

  I’ve passed on that information to others

  I've linked to that information from a publication or website

  I've reproduced or adapted that information for another publication or website

  I've used that information as a resource in my grassroots and/or advocacy work

  I've been inspired and actually started something new on the basis of that information

  I've replicated a project based on that information

  I have corresponded with the authors or the subjects of a story

  I've received a training opportunity

  I applied for an APC prize

7. Based on your responses to the previous question, if you have time, please give us an example of how you've used APCNews information (include your email address if we may contact you for more details). Remember, this question is optional.

8. As a result of reading APCNews, I have developed new relationships

·  In my organisation

·  In my country

·  In my region

·  Internationally

·  With APC members

·  With an APC project

·  With another initiative

9. I forward issues or sections of APCNews/Noticias to my colleagues [or other people]

  Never

  Once

  Occasionally (1-2 a year)

  Often (3-6 times a year)

  Usually (more than 6 times a year)

10. I forward issues or sections of APCNews/Noticias to other lists

  Never

  Once

  Occasionally (1-2 a year)

  Often (3-6 times a year)

  Usually (more than 6 times a year)

ABOUT THE CONTENT

11. APCNews/Noticias articles are [extremely, very, usually, not, absolutely not]

·  Easy-to-understand

·  informative

·  in-depth

·  accurate

·  timely

·  well-written

·  varied in type of content (reviews, analysis, short news, features)

·  relevant/useful to my local context

·  regionally diverse, there are stories from different regions of the world

·  unique, if I did not read APCNews, I would not hear about these stories

·  technical or specialised

·  full of jargon

·  too much focused on APC work and members, you need to write more about other non-APC groups working on ICTs

·  focused on APC work and members, and this is of interest to me

· 

12. Is there anything else you would like to say about APC’s news articles or other content? This feedback is helpful to us.

NEWSLETTER FORMAT AND DISTRIBUTION

13. The APC newsletters I receive are (tick all that apply):

●  APCNews (English)

●  APCNoticias (Spanish)

●  LAC bulletin on ICT policy in Latin America and the Caribbean (Spanish)

●  Chakula on ICT policy in Africa (English)

●  Pula on Africa, women and ICTs (English and some French, temporarily unavailable)

●  None of the above

14. If you would like to receive APCNouvelles, APC's newsletter in FRENCH, when it is launched later in the year, please write your email address in the box below – or write to .

15. The format I would prefer to receive my APC newsletters in is (choose only one):

●  Text only

●  Html (eg with enhanced design and possibly graphics)

●  Print version (eg a downloadable pdf)

●  Print version (sent to your office/house for a subscription fee)

16. Regarding the number of pages, APCNews/Noticias is

●  too long

●  too short

●  just right in length

●  other (please explain in the box below)

17. I would like to receive APCNews/Noticias

●  every week, but a shorter version

●  every two weeks, but a shorter version

●  every month, but a shorter version

●  every month, it's long but I like it

●  every two months

●  less often

Anything else to add? (NEW PAGE)

18. Anything else you would like to tell us about APCNews in general before you finish? Feel free to be critical.

ABOUT YOU

You have almost finished!

Just before, please take a couple of minutes to tell us about yourself and your computer/internet access.

Please remember, only questions marked * are required. You may leave the others blank if you wish.

19. First name [open-ended question]

20. Last name [open-ended question]

21. Organisation [open-ended question]

22. Country of residence [open-ended question]

23. Nationality[open-ended question]

24. Email (If you would like to stay in contact with us)

25. I read: English, Spanish, French, Portuguese, other (please specify)

26. What best describes your profession/work place. Choose one:

  alternative/community media organisation

  computer geek

  donor/foundation

  independent activist

  international non-profit/civil society organisation

  journalist

  local/regional government

  local/national non-profit/civil society organisation

  multilateral organisation

  national government

  private media organisation

  public media organisation

  regulatory agency

  research institution/university

  volunteer with a non-profit/civil society organisation

  other

27. My primary access to the internet is through:

●  my work computer

●  my home computer

●  an internet cafe

●  a university/educational institution computer

●  a shared computer with co-workers/peers

●  a public library

●  a community telecentre

●  none of the above – I do not have regular access to the internet

28. I have to pay for my primary internet access myself: Yes / No

11. My primary internet connectivity is:

●  Fast and reliable (eg ADSL)

●  Medium and reliable (eg 56 k modem)

●  Fast and unreliable

●  Medium and unreliable

●  Slow and reliable (eg 26k dial-up modem or less)

●  Slow and unreliable

●  I'm not sure

12. I typically use the following kind of computer equipment:

●  Recent hardware (ie less than two years old)

●  Relatively recent hardware (ie 2-5 years old)

●  Older hardware (ie more than five years old)

●  I don't know the age of my hardware

Thank you very much for completing the APCNews readership survey. Your answers are very helpful to us.
If you have any comments or questions, please write to me - Karen Higgs . You can also return to this survey and add to your answers – if you are using the same computer.
And once again, a big THANK YOU!