DOB: 25/12/1981, Nationality: India
Anup Kumar Singh Cell: +45 23459624, Email:
EDUCATION/QUALIFICATIONS .
§ May 2011 - May 2014(Expected): Executive MBA, ICFAI Business School, India
§ February 2005 - July 2007: Maersk International Shipping Education (MISE) Trainee, AP Moller Maersk group, Denmark.
§ August 2000 - December 2004: Bachelor of Nautical Sciences, Indian Maritime University (IMU), India.
Certifications:
§ Lean Six Sigma Green Belt (GB) – Maersk GSC PEX Academy – Currently enrolled for Maersk Black Belt certification program.
§ Project Management Practitioner (PRINCE 2 ) - APMG International
§ Change Management – INSEAD Business School (online program)
§ Leading Others - A.P. Moller-Maersk Leadership Centre
§ Leading Leaders - A.P. Moller-Maersk Leadership Centre
§ Certified Supply Chain Professional (CSCP) - The Association Of Operations Management (APICS)
§ Import Export Management - Indian Institute of Foreign Trade
§ Professional Qualifying Examinations, Ship Brokering - Institute of Chartered Shipbrokers
§ Certified Management Consultant (CMC) – The International Council of Management Consulting Institutes (Undergoing)
PROFESSIONAL EXPERIENCE .
Maersk Global Service centers Nov 2012- Till Date
Head of Business Solutions Development – Tankers Portfolio
§ Solution Development and Transformation partner for Maersk Tankers.
§ Lead Net Working Capital program, one of strategic priorities for 2013.
§ Overall responsible for conducting off-shoring Opportunity Assessments (OA) at Maersk offices and recommending the processes for off-shoring
Maersk Global Service centers India Pvt Ltd Apr 2010 – Nov 2012
Business Solutions Development Manager
§ Led a team of 100+ people for Latin America Operations and Mediterranean Operations for Maersk.
§ Overall responsible for conducting Off-shoring Opportunity Assessments (OA) at Maersk Global offices and recommending the processes for Migration to Global Service centers.
§ Overall responsible for Planning and executing migrations of new processes from Maersk Global offices to Global Service centers in close cooperation with the Maersk Global Teams.
§ Mobilize (Hire and Train) Global Service centers teams prior start of migrations.
§ Ensure ownership and documentation for each off-shored process (via Process maps, SIPOCs and Swimlanes).
§ Drive Weekly and monthly engagement meetings with Maersk Global teams.
§ Ensure alignment on strategic goals, priorities, performance and process improvements with Maersk Global teams.
§ Contribute to and/or drive process standardization and FTE efficiency gain efforts.
§ Ensuring delivery on agreed KPIs on agreed performance levels and put in place action plans if/when underperformance.
§ Ensure positive and constructive communication and engagement.
§ Account Manager for Latin America operations Cluster, LAM Account continues to maintain “Numero Uno” position among all accounts across all other Global Service centers. Achieved Customer Satisfaction Survey score of 5.5 (Out of 7) for 2011.
§ Migration Manager for Inland Operations Off-shoring Project for Mediterranean region. Successfully completed migration project on time and achieved Hyper Care Exit Survey score of 6.20 (Out of 7), along with appreciation email from Morten H Engelstoft, Chief Operating
Officer (COO) Maersk Line.
Maersk India Pvt. Ltd. Nov 2009- Mar 2010
Manager, Operations
§ Handled Intermodal Operations for India (34 ICDs) ensuring on time and smooth Cargo and Inventory movement at lowest possible cost.
§ Managed inventory to ensure that right amount and type of inventory is available in the right location at the right time and at lowest possible cost.
§ Handled Terminal Operations for 8 Indian ports with 30 Maersk Line Vessel Calls per week.
Maersk Spain, S.L.U. Apr 2008- Oct 2009
Manager, Terminal Performance & Negotiations
§ Negotiate contract rates/Service Level Agreements with Terminals and other Suppliers within cost decision base. Achieved savings of $5M (for year 2009) with consolidation of volumes from two Barcelona Terminals to one and thus achieving lower rates.
§ Set targets, measure and monitor Terminal and Port Performance KPIs for all terminals in South Europe region. Improved overall SEU terminal productivity above target with reduction in port stays and hence reduction in bunker cost. Achieved savings - $25,000/Month.
§ Improved Capacity pre-planning process with reduction in Renominations cost. Achieved Savings - $300,000
Maersk Logistics (Damco) India Pvt. Ltd Dec 2006-Apr 2008
Assistant Manager, Client Coordination
§ Operations/Documentation handling for clients Wal-Mart, Adidas, Dansk Supermarket etc.
§ Responsible for Coordination between Client, Shipper, Shipping Line, and Custom House Agent to ensure smooth and efficient transportation from Origin to Destination.
§ Process Excellence for North India Region. Review and evaluate processes for potential process improvements.
APM Terminals India Pvt. Ltd. Feb 2006 – Dec 2006
Assistant Manager, Project Management
§ Working with Project Management team of APM Terminals to ensured completion of the project/ start of commercial operations within deadline and cost decision base.
§ Closely monitor, coordinate and control project activities.
§ Assisting COO in issuing tenders, evaluating proposals received, negotiating price and finalizing the contract with the best supplier of port cranes, tractor trailers and other container terminal equipments.
§ Ensuring that the terms and conditions in the existing contracts are being adhered to and the port cranes and other terminal equipments are being delivered on time by the contractors.
§ Coordinate with various contractors (Civil, Equipment, Electrical, Fuel etc.) and other parties involved (landlord port authority, joint venture partner, and customs).
§ Arrange regular meetings to ensure that project is on right track and the deadlines (as per MS Project) are being adhered to.
§ Preparing business cases, cost analysis and board file for Board of Directors meetings.
§ Coordinating with Government bodies like port authorities, Customs and Indian Railways for approvals and other matters related to Agreement/Contract with them.
Safmarine India Pvt. Ltd.
Executive, Customer Service & sales Feb 2005 -Feb 2006
§ Super User for implementation of Global IT systems (MGM) for North India Region.
§ Trained employees from 4 North India offices ensuring 100% migration from old operational system (RKCS) to new Global IT systems (MGM – GCSS, MARS, and MLIS) within deadline.
§ Super user for E-commerce implementation. Achieved target of 100% e-bookings.
American Eagle Tankers
Junior Navigating Officer Mar 2003 -Jan 2005
§ Junior Navigating Officer on board crude oil Tankers, time chartered for crude Oil transportation from Latin America (PDVSA) to USA (Exxon Mobil).
§ Assisted Chief Officer in loading and discharging operations, leading to independent handling of complete cargo operations at port.
§ Assisted Captain in Navigational watch, leading to keeping navigational watch independently.
EXTRA CURRICULAR ACTIVITIES/OTHER SKILLS .
§ Certificate in Business Spanish language.
§ Certified Scuba Diver
§ Was elected Senior Cadet Leader in Shipping Academy “Training Ship Chanakya”.
§ Was awarded “Senior Yellow Belt” in Karate by Indian Karate do Federation.
REFERENCE
Alessandro Ghiglino
Process Excellence Manager
Maersk Italia SPA
Genova, Italy
Phone: +3901054689239
Email:
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