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510 Spring 2009

CMGT 510: Communication, values, attitudes and behavior

Mathew Curtis / Sheila Murphy
Location / ASC 221 / ASC 321
Hours / Tues 5.30-6.30 and after class
Phone / (213) 821-4430 / (213) 740-0945
Email / /
Date / Topic
13th January / Cognitive Influences
20th January / Emotional and Motivational Influences (Dr. Murphy)
27th January / Social Influences 1
3rd February / Social Influences 2
10th February / Individual Level Influences: The self (Dr. Murphy)
17th February / Individual Level Influences: Gender (Dr. Murphy)
24th February / No Class: Paper due
3rd March / Humor and/or applied uses.
10th March / Cross-cultural Influences (Dr. Murphy)
17th March / Spring Break
24th March / Media Influences 1
7th April / Media Influences 2 (Dr. Murphy)
14th April / The Influence of Attitudes on Behavior
21st April / The Influence of Behavior on Attitudes
28th April / Student Presentations
1st May / Final paper due

Check your email linked to Blackboard regularly

The instructors will send important emails about class agenda and logistical arrangements through Blackboard’s email system.

Required texts

Bettinghaus, E. P., & Cody, M. J. (1994). Persuasive communication (5th ed.). Fort Worth, TX:

Harcourt Brace. ISBN# 0030553520 / 978-0030553523

Cialdini, R. B. (2008). Influence: Science and Practice (5th ed.). Boston, MA: Allyn & Bacon.

ISBN#0205609996 / 978-0205609994

American Psychological Association (2001). Publication manual of the American Psychological

Association (5th ed.). Washington, DC: American Psychological Association.

ISBN# 1557987912 / 978-1557987914

Coursepack from Magic Machine, University Village.

Course Requirements

Participation. As we only meet once a week, and much of the material from lecture does not always overlap with that of the text, attendance and participation is crucial. Everyone is allowed one unexplained absence per term. If you do not attend class you are not participating. If you are absent more than once you will lose participation points.

Reading assignments. There are readings assigned for each lecture. The required readings are in the two required texts and course reader. The further readings are available from the USC library.

Discussion leader. Each week a team of individuals will present the key concepts from the previous week in an innovative and entertaining manner. 20%

Midterm paper. You will write a 15 page paper (excluding references and appendices) demonstrating your knowledge of the theories covered in the first half of the class. (30%)

Final paper. You will design an attitude change campaign of your own choosing integrating theories from the entire semester (18-20 pages). (40%)

In class presentation. This course attempts to enable you not just to design a persuasive campaign but to impart that information to others in a coherent and professional manner. Consequently, in the final class period you will prepare and present a short summary of your campaign to the class. (10%)

Assignments

Please note that all assignments are to be typed (double-spaced) in 12-point Times New Roman font, with 1 inch margins on all sides of the page. You should adhere to American Psychological Association (APA) format throughout.

Be sure to proofread your paper carefully to ensure that it is free of grammatical and spelling errors. This is a professional program and a paper with multiple grammar, typo or spelling errors will receive substantial deductions. (If you are not a native English speaker it is recommended that you have a native English speaker perhaps from the Learning Lab look over your paper for grammar. The content of the paper, however, must be yours alone.)

There will also be substantial penalties for assignments turned in after the deadline (up to one grade per day). An “incomplete” will only be given by the university with a documented emergency.

Academic Integrity

The Annenberg School for Communication is committed to upholding the University’s Academic Integrity code as detailed in the in the SCampus Guide. It is the policy of the School to report all violations of the code. Any serious violation or pattern of violations of the Academic Integrity Code will result in the student’s expulsion from the Communication Management program.

The School and the University is committed to the general principles of academic honesty that include and incorporate the concept of respect for the intellectual property of others, the expectation that individual work will be submitted unless otherwise allowed by an instructor, and the obligations both to protect one's own academic work from misuse by others as well as to avoid using another's work as one's own. By taking this course, students are expected to understand and abide by these principles.

All submitted work for this course may be subject to an originality review as performed by Turnitin technologies (http://www.turnitin.com) to find textual similarities with other Internet content or previously submitted student work. Students of this course retain the copyright of their own original work, and Turnitin is not permitted to use student-submitted work for any other purpose than (a) performing an originality review of the work, and (b) including that work in the database against which it checks other student-submitted work.

Students with Disabilities

Students requesting academic accommodations based on a disability are required to register with Disability Services and Programs (DSP) each semester. A letter of verification for approved accommodations can be obtained from DSP when adequate documentation is filed. Please be sure this letter is delivered to your TA or professor as early in the semester as possible. DSP is open Monday-Friday, 8:30-5:00. The office is in the Student Union 301 and their phone number is (213) 740-0776.

Grading Practice and Philosophy

This course uses the following grading scheme:

A 93% and higher

A- 90%-92.99%

B+ 87%-89.99%

B 83%-86.99%

B- 80%-82.99%

C+ 77%-79.99%

C 73%-76.99%

C- 70%-72.99%

F 69% or lower

Some students think that putting effort into a course automatically equals an “A” grade regardless of the level of mastery of the course material. In other words, some students mistakenly equate effort with mastery, which is not true. For example, a runner can put a lot of effort into a race, but if the runner has not mastered the effective techniques of running, then the running performance will not be excellent.


Week 1: (13th January) Cognitive Influences

Bettinghaus & Cody, Ch. 4

Heuristics and Biases

Tversky, A., Kahneman, C. (1974). Judgment under uncertainty: Heuristics and biases.

Science, 185, 1124-113.

Schemata

Fiske, S., & Taylor, S. (1984). Social Cognition, (pp. 139-142, 148, 171-179). New York:

Random House

Stereotyping

Seiter, E. (1986). Stereotypes and the media: A re-evaluation. Journal of Communication, 36, 14-

26.

Further reading:

Hamilton, D., & Trolier, T. (1986). Stereotypes and stereotyping: An overview of the cognitive

approach. In J. Dovidio, S. Gaertner, Prejudice, Discrimination and Racism (pp. 127-133). Orlando: Academic Press

Langer, E. J. (1978). Rethinking the role of thought in social interaction. In J. Harvey, et al.

(Eds.), New Directions in Attribution Research (pp. 35-58). Hillsdale, New Jersey: Lawrence Erlbaum Associates.

Nisbett, R.E. and Ross, L. (1980) Human inference: Strategies and shortcomings of social

judgement, Englewood Cliffs, NJ: Prentice-Hall.

Week 2: (20th January) Emotional and Motivational Influences

Bettinghaus & Cody, Ch. 2

Consistency Theories

Bettinghaus & Cody, Ch. 2

Cialdini, Ch. 3

Liking

Cialdini, Ch. 5 & 7

The Primacy of Affect

Zajonc, R. B. (1980). Feeling and thinking: Preferences need no inferences. American

Psychologist, 35, 151-175.

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Fear Appeals

Witte, K., Meyer, G., & Martell, D. (2001). History of health risk messages: Fear appeal theories

from 1953 to 1991. In effective health risk messages: A step by step guide. Thousand Oaks, Sage Publications.

Further Reading:

Festinger, L. (1957). A Theory of cognitive dissonance. Stanford: Stanford University Press.

Newcomb, T. M. (1968). Interpersonal balance. In R. P. Abelson, E. Aronson, W. J. McGuire, T.

M. Newcomb, M. J. Rosenberg, & P. H. Tannenbaum (Eds.) Theories of cognitive consistency: A sourcebook (pp. 28 –51). Chicago: Rand McNally.

Schacter, S., & Singer, J. E. (1962). Cognitive, social and physiological determinants of

emotional state. Psychological Review, 69, 379-399.


Week 3: (27th January) Social Influences 1

Bettinghaus & Cody, Ch. 7

Compliance

Cialdini Ch. 3 & 6

Reciprocity& Social Comparison

Cialdini Ch. 2

Scarcity

Cialdini Ch. 7

Bystander Apathy

Cialdini Ch. 4

Week 4: (3rd February) Social Influences 2

Group Norms

Bettinghaus & Cody, Ch. 10, 11, 12, 13 & 14.

Social Identity

Hogg, M. A., & Reid, S. A. (2006). Social identity, self-categorization, and the communication

of group norms. Communication Theory, 16, 7-30.

Further reading:

Asch, S. E. (1958). Effects of group pressure upon the modification and distortion of judgments.

In E. Maccoby, T. M. Newcomb & E. L. Hartley (Eds.), Readings in social psychology (pp. 174-183). New York: Holt.

Boer, H., & Westhoff, Y. (2006). The role of positive and negative signaling communication by

strong and weak ties in the shaping of safe sex subjective norms of adolescents in South Africa. Communication Theory. 16, 75-90.

Campbell, D.T. & R.A. LeVine (1968) Ethnocentrism and intergroup relations. In R.P.

Abelson et al. (Eds.) Theories of Cognitive Consistency: A Sourcebook (pp. 551-564). Chicago:Rand-McNally.

Deutsch, M., & Gerard, H. (1955). A study of normative and informational influences on

individual judgment. Journal of Abnormal and Social Psychology, 51, 629-636.

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Lapinski, M. K., & Rimal, R. N. (2005). An explication of social norms. Communication Theory,

15, 127-147.

Milgram, S. (1963). Behavioral study of obedience. Journal of Abnormal and Social Psychology,

67, 371-378.

Nemuth, C. J. (1986). Differential contributions of majority and minority influence.

Psychological Review, 93, 23-32.

Newcomb, T. (1947, 1952, 1958) Attitude development as a function of reference groups: The Bennington study. In E. Maccoby, T. Newcomb, & E. Hartley (Eds.), Readings in Social

Psychology (pp. 265-275). New York: The Free Press.

Price, V., Nir, L., & Capella, J. N. (2006). Normative and informational influences in online

political discussions. Communication Theory, 16, 47-74.

Sherif, M. (1947). Group influences upon the formation of norms and attitudes. In E. Maccoby,

T. Newcomb, & E. Hartley (Eds.), Readings in Social Psychology (pp. 219-232). New York: The Free Press.

Smith, S. W., Atkin, C.K., Martell, D. Allen, R., & Hembroff, L. (2006). A social judgment

theory approach to conducting formative research in a social norms campaign. Communication Theory, 16, 141-152.

Yanovitzky, I., & Rimal, R. (2006). Communication and normative influence: An introduction to

the special issue. Communication Theory, 16, 1-6.

Week 5: (10th February) Individual Level Differences: The Self

Bettinghaus & Cody, Ch. 6

Attitudes as Functional

Katz, D. (1958). The functional approach to the study of attitudes. Public Opinion Quarterly, 20, 163-204.

The Self

Markus, H., & Sentis, K. (1982). The self in social information processing. In J. Suls (Ed.),

Psychological perspectives on the self: Vol. 1. (pp. 41-69). Hillsdale, NJ: Erlbaum.

Synder, M., & De Bono, K. G. (1985). Appeals to image and claims about quality:

Understanding the psychology of advertising. Journal of Personality and Social Psychology, 49, 586-597.

Self-Efficacy

Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change.

Psychological Review, 84, 191-215.

Individual Recipient Characteristics

Bhatnagar, N., Aksoy, L., & Malkoc, S. A. (2004). Embedding brands within media

content: The impact of message, media, and consumer characteristics on placement efficacy. In L.J. Shrum, (Ed.), The Psychology of Entertainment Media, (pp. 99-116) Lawrence Erlbaum: New Jersey.

Further Reading:

Abelson, R. (1968). Theories of Cognitive Consistency Theory. Chicago: Rand McNally.

Coover, G. E., & Murphy, S. T. (1999). The communicated self: Exploring the interaction

between self and social context. Human Communication Research, 26, 125-147.

Lepper, M. R., Ross, L., & Lau, R. R. (1986). Persistence of inaccurate beliefs about the self:

Perseverance effects in the classroom. Journal of Personality and Social Psychology, 50, 482-491.

Week 6: (17th February) Individual Level Differences: Gender

Bettinghaus & Cody, Ch. 9

Gender

Buss, D. M. (1995). Psychological sex differences: Origins through sexual selection. American

Psychologist, 50, 164-168.

Eagly, A. H. (1994). On comparing women and men. Feminism and Psychology, 4, 513-522.

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Eccles, J.S., Jacobs, J.E., & Harold, R.D. (1990). Gender role stereotypes, expectancy effects and

parents socialization of gender differences. Journal of Social Issues, 46, 183-201.

Further reading:

Lee, T., & Hwang, F. H. (2002). Portrayal of women in movie ads changes little from 1963-

1993. Newspaper Research Journal, 23, 4, 86-90.

Week 7: (24th February) No class midterm paper due

1 copy of paper to my mailbox and one via email to Mathew Curtis at .

Week 8: (3rd March) Guest Lecture on Applied Uses of Persuasion / humor


Week 9: (10th March) Cross-cultural Influences

Murphy, S. T. (1998). A mile away and a world apart: The impact of independent and

interdependent views of the self on US-Mexican communications. In J. Power T. Byrd (Eds.), U.S.-Mexico border health (pp. 3-23). Newbury Park, CA: Sage.

Markus, H., & Kitiyama, S. (1990). Cultural variation in the self concept. Culture and self:

Implications for cognition, emotion and motivation. Psychological Review, 98, 224-253.

Gudykunst, W.B., & Lee, C. M. (2002). Cross-cultural communication theories. In W. B.

Gudykunst & B. Mody, (Eds.), Handbook of international and intercultural communication (pp.25-50). Thousand Oaks, CA: Sage

Week 10: (17th March) Spring Break

Week 11: (24th March) Media Influences 1

Source, Message, Recipient and Channel Factors

Bettinghaus & Cody, Ch. 3, 5 & 9.

Entertainment Education

Slater, M.D., Rouner, D., & Long, M. (2006). Television dramas and support for

controversial public policies: Effects and mechanisms. Journal of Communication,

56, 235-252.

Week 12: (7th April) Media Influences 2

Agenda Setting

Kosicki, G. M. (2002). The media priming effect: News media and considerations affecting

political judgments. In J. P. Dillard & M. Pfau (Eds.), The Persuasion Handbook (pp.63-82). Thousand Oaks, CA: Sage Publications

Framing

Salovey, P., Schneider, T.R., & Apanovitch, A.M. (2002). Message framing in the prevention