Andrew John Tapassi, CKM

215 Camlau Drive, Unit B

Chula Vista, CA. 91911

Cell: 619-495-7619

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SECURITY CLEARANCE

  • Top Secret (SSBI)/SCI-DCID-CCF granted November 2010. NATO Access: Cosmic TS and Atomal TS.

EDUCATION

Pre-Master of Arts in Global Management. Expected 2015. At National University.

Bachelor of Arts in Business Management, with a concentration in Project Management (in-concentration GPA- 3.617). National University.

Associate of Arts in Business Management. Coastline Community College. GPA 3.12

CORE PROFESSIONAL SKILLS

Management experience in strategic planning, coordinating, and directing the activities in Program Management, Project management, and operations management.High standards/high margin professional that directs, plans, organizes, operates, and maintains various responsibilitylevels ranging from combat, to local operating units, corporate, multiple units, and NATO.Communicates effectively at all levels in an organization.Dedicated, driven leader with visions, 29 years of field, corporate, Joint services, and NATO communities in experience emphasizing Knowledge, management, program, project, operations,Earned value management (EVM), procurement, and research/development. Skilled manager in coordination, and recognized for consistently meeting goals while managing multi-site personnel and a multimillion-dollar budget.

PROFESSIONAL EXPERIENCE

Student at National University, July 2012 to Present

Master’s Degree in Global Management, expected in 2015.

Knowledge Manager, CKM, KMO

NATO Headquarters (HQ) RC-W Herat, Afghanistan

Triquetra Technologies, Inc. October 2011 to July 2012

NATO Headquarters’, Regional Command North. German NATO HQ (NATO RC-N). Information Manger for the Chief of Staff NATO headquarters RC-N. Selected as the Knowledge ManagementOfficer and Information Manager at the NATO HQ Regional Command West (RC-W). ItalianNATO HQ (NATO RC-W).

  • Coordinates and completes staff actions through the NATO military Headquarters. Developing and implementing policy program guidance governing Knowledge Management (KM), operational initiatives within the NATO Afghanistan Theater. Using SharePoint as one of the main tools.
  • Analyze and evaluate the methodology of the Knowledge management programs on the missions of the International Security Assistance Force (ISAF) community.
  • Identify and develop ways to utilize KM concepts, and techniques to accomplish command principal program goals.
  • Provides technical guidance and advice to Government managers, supervisors, and employees.

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  • Analyzing information technology systems, interpreting data screens, and intelligence feeds, and providing courses of action, data mining for the Commanders and Directors.
  • Provides application development and technical support for customer websites.
  • Provides technical consultation in new systems development, new package evaluations and enhancements of existing systems.
  • Participates in the technical design, development, testing, implementation and maintenance of website enhancements.
  • Conducts systems tests, monitors test results, and takes appropriate corrective action.
  • Maintains current knowledge of relevant technology as assigned.
  • Participates in special projects as required.
  • Received the NATO MEDAL (Non-Article 5) for service with NATO in relation to the ISAF Operation from Anders Fogh Rasmussen (Secretary General).

Deputy Program Manager

Bagram, Afghanistan

Elevated Sensors ManTech October 2010 to March 2011

Brought on board to spearhead, consolidate, and streamline the Elevated Sensor Program in OEF following the award of ManTech International. Assists in directing all aspects of a $181M sustainment contract with the US Army in Afghanistan; supporting the Elevated Sensors Program. A sustainment operation comprised of over 128 Field Service Representatives, Generator Technicians, Logisticians, Procurement Specialist, Property Specialist, Administrators, Data analysts, and 24 Hour Help Desk, and Management.Responsible for maintaining the following Projects under the Elevated Sensors program. Base Expeditionary Targeting and Surveillance System-Combined (BETSS-C), Rapid Aerostat Initial Deployment( RAID), Rapid Deployment Integrated Surveillance System(RDISS), CERBERUS,Force Protection Suite(FPS), Rapid Equipping Force(REF) which includes-CYCLOPS, ESPY, and Omen I, Electro-Optical Systems Operator/Maintainer, Thermal Imagery Systems, Unattended Ground Sensors, Ground Surveillance Radar, and Personnel Protection.

  • Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
  • Experience managing project teams of more than 128 people, including subcontractors.
  • Define and initiate projects, and assign Project Managers to manage scope, schedule, cost, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
  • Maintain continuous alignment of program scope with strategic objectives, and make recommendations to modify the program to enhance effectiveness toward the strategic intent.
  • Fosters customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.
  • Executes and maintains program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management.
  • Wide technical and the strategic background, experienced at functioning with leaders to transform their needs into technology results.
  • Participated in high level operational initiatives, including infrastructure design, process reengineering, turnaround management, and reorganization.
  • Wide technical and a strategic background, experienced at functioning with business leaders to transform business needs into technology results.

Operations Manager Tallil AOR

Tallil, Iraq

Elevated Sensors ManTech April 2009 to November 2009

Base Expeditionary Targeting and Surveillance System-Combined (BETSS-C). Rapid Deployment Integrated Surveillance System (RDISS).Rapid Aerostat Initial Deployment (RAID) and Cerberus security sensor system trained.Executed and directed all aspects of operations in the southwest region of Iraq.

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Responsible for 4 regions in Iraq, manages and supervises 18 personnel, equipment, and administrativefunctions on a daily basis.

Manages 3 divisions (supply, generator shop, and electronic technicians) for inbound and/ outbound site operations to ensure that the operations Field Service Representatives (FSR’s) meet or are above the customer's standards.

  • Maximize effective and prompt communication and follow-up on all pending matters with the customer.
  • Support and sustain surveillance systems to the U.S. Army.Coordinating system support with the customer; support visits, system operational validation, unit level training, preventative maintenance checks and services (PMCS). Ensures personnel are successful in troubleshooting and repair.
  • Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition.
  • Utilize superior communications skills to motivate staff and develop effective working relationships with peers, and customers.
  • Address all employee performance problems promptly and directly in accordance with company personnel policies and procedures.
  • Plans and monitors daily staffing schedules and adjusts accordingly to ensure adequate staffing levels are being supported by operational demands and business objectives.
  • Manages and oversees administrative functions to ensure all paperwork is processed efficiently and in a timely manner to meet all compliance requirements.
  • Ensures directives, rules and procedures were communicated to all operation's staff.
  • Ensures safety methods, practices and programs are implemented and maintained.
  • Ensures that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools.

ManTech

Senior Lead

Baghdad, Iraq

Elevated Sensors September 2008 to March 2009

Base Expeditionary Targeting and Surveillance System-Combined (BETSS-C), Rapid Deployment Integrated Surveillance System (RDISS), Cerberus security sensor system.

  • Managing 12 personnel, administrating, teaching, guiding, and coaching personnel to complete component level troubleshooting and repair of the RAID, BETSS-C, and RDISS systems.
  • Support and sustainment includes coordinating system support with the customer unit; site manager supports visits, system operational validation, unit level training, preventative maintenance checks and services (PMCS). Ensuring personnel are successful in troubleshooting and repair.
  • Overseas, tracks and maintains 249 RDISS’s in Iraq.

ITT Industries

Site Satellite Technician Lead

International Zone (Green Zone) Baghdad, Iraq December 2007 to May 2008

Manages the daily communications support for the 1st Georgian Army Brigade in the Combined Enterprise Regional Information ExchangeSystem (CENTRIXS) and Defense SwitchingNetwork (DSN).

  • Manages 2 personnel in administrative, maintenance, evaluations, and the daily work orders in support of the Georgian Army.
  • Provides support for the 40TH Signal Brigade in Unclassified Sensitive Internet Protocol Router Network (NIPR) and Secret Internet Protocol Router Network (SIPR) to U.S. Army personnel on Union 1.

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Coalition Military Network (CMN),-Network Operations Center (NOC)

Officer-in-Charge (OIC)

Systems Division Baghdad, Iraq September 2007 to December 2007

Head of CMN NOC,responsible for directing all aspects of the strategy, growth, and resource management. Steering all aspects of operations, administration, and training for rapid communication

changes in the CMN; to support the 160th Army Brigade in 15 Forward Operating Bases (FOB). Directly manages 9 employees.

  • Manage day-to-day operations of the sites, including supervision of staff; evaluate site staff at appropriate times, implementation of all monitoring systems, and maintenance of equipment, supplies, and materials.
  • Enforces, tracks, and insures compliance with all organizational policies and procedures.
  • Identify corporate objectives; organize needed resources, direct operational efforts to achieve desired results.

Senior Satellite Technician

Systems Division Baghdad, Iraq May 2007 to August 2007

  • Leading Satellite Technician for the operational management and maintenance of (2) 2.4M KU-Band Duel Optics RX-TX, and (1) 7.3Meter Dish. Providing voice and data services to U.S. and Coalition forces in 14 remote sites throughout Iraq.
  • Assists in communication monitoring and troubleshooting Eutelsat W5 satellite communications in the Network Operations Center Hub, for the Coalition Military Network (CMN) in the Iraqi theater.
  • Responsible for efficient communications equipment in the KU-band and L- band satellite communication systems.

UNITED STATES NAVY 1982-2006

Information Systems Technician Chief (SW/AW) (RF Communications-Former Radioman Chief)

Chief, Course Manager

Center for Information Dominance/Fleet Training Center, San Diego, California February 2004 to April 2006

  • Filling in as the Senior Enlisted Leader for 42 personnel at Center for Information Dominance San Diego, CA.
  • Served as Course manager for the East and West coasts, implementing, restructuring, updating, and writing the course curriculums for 400 personnel throughput.
  • Tasked Based Curriculum Development, developed a task-based course of instruction including

task analysis, development of learning objectives, lesson design, development of lesson

material and evaluation of learning outcomes.

  • Trained 120 personnel in structured advanced communications course from enlisted E-6 to officer 0-5. Updated and revised student guides during a one-year period. Resulted in student test scores rising 30 percent.
  • I have delivered lectures employing effective questioning, chalkboard, and communication techniques; delivered instruction employing demonstrative strategies; utilizing various types ofinstructional media; demonstrated knowledge of instructor guides, workbooks, computerized reporting systems, evaluation, and participant materials; and develop learning outcomes for a topic.
  • Support implementation of student shortfall in Information and Communications Manager Course by conducting video teleconferencing to outlining sites in Northwest pacific, resulting in a savings of $125, 000.00+.

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Communications Watch Officer

United States Central Command (Bahrain) June 2004 to December 2004

Directed and performed as a Communications Watch Officer as the only enlisted to serve in a senior officer position at U.S. Central Command (Bahrain). Trained 2 Lt Cols and 1 Major as Communications Watch Officers.

  • Led 10 Joint Army, Marine, and Air Force personnel in reporting contingency operations for Joint forces. Established a work schedule for 10 personnel on a 24-hour 7-day week basis. Planned and reported all contingency operations for Joint Forces which provided combat situational awareness of over 3000 critical circuits in 19 locations supporting 26 coalition countries.
  • Oversaw over 200 fixed and mobile satellite terminals in Afghanistan and IRAQ. My timely actions optimized limited communications assets among theater ground combat units.

Oversaw 5,000 item databases that depict entire theater communications architecture used.

Department Head, Communications Officer (N6)

Commander Amphibious Squadron Three June 2004 to December 2004

  • Directed the first Expeditionary Strike Group (ESG) of over 142 personnel on 7 different ships ensuring a seamless communication transition from San Diego, CA. to the Persian Gulf.
  • As Frequency Manager for the first ESG, managing several hundred different frequencies and developing consolidated messages guaranteeing complete circuit de-confliction of all 7 ships comprising ESG.
  • Expert communicatormanaged and employed a single operations tasking communications order for 9 amphibious ships and 18 coalition warships operating throughout the Persian Gulf. Conducted inspections for 3 amphibious ships in communications, Crypto, and signal communications.
  • Prioritize service request for Coalition and Joint forces (Satellite allocations and resources) in the Persian Gulf.

Communications Joint Inspector

Defense Information Systems Agency Field Office Guam October 1999 to November 2001

Communications Engineer, responsible for operational direction and management of Performance Evaluations. Managing quality control programs, providing guidance, and direction to personnel at NCTS Guam, and Andersen AFB.

  • Inspected Andersen Air Force base and the Naval Computer and Telecommunications station Guam for complete compliance with Military Standards and specifications. This led to a continual increase in the quality of communication performance and a decrease in trouble calls by 60 percent.
  • Managed all equipment and property inventories worth in excess of $ 180,000.00, with 100 percent accountability for 2 years.

Division Officer and Leading Chief, Information Systems Manager October 1996 to October 1999

Senior Enlisted Leader for 44 personnel at the Tactical Support Center San Diego, CA.

  • Wrote daily, weekly, monthly, quarterly, semi-annual, and annual reports including: Maintenance, supply, status, fitness, evaluations, various communication messages, Sailor of the quarter, Sailor of the year.

Supervisor and Leading Petty Officer, Information Systems Technician October1982 to October 1996

  • Communications Watch Officer, Leading Petty Officer for 54 personnel from NCTS FAR EAST JAPAN 1994-1996. Message Center (NOVA, LDMX, GATEGUARD), and Tech Control.
  • Received the Navy and Marine Corps Commendation Medal for Sailor of the Year.
  • Leading Petty Officer for 12 communications personnel on the USS DURHAM from 1991-1994.

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  • Project Manager for 3 personnel in Extremely High Frequency (EHF) RDT&E from 1987-1989.
  • Have experience working with NATO. NATO Access: Cosmic TS and Atomal TS.
  • Operator, Technician, and supervisor from 1982-1987.

OTHER EDUCATION AND TRAINING

  • Certified Knowledge Manager, CKM, from KMPro, Dr. Dan Kirsch.
  • CIDNE, WebTAS, and INDURE Training with Intelligent Software Solutions.
  • Naval Advanced Leadership and Management Developing program.
  • Task Based Curriculum Developer.
  • Information and Communications Course Manager.
  • EHF LDR/MDR/GBS satellite communications management.
  • Communications Systems Technician, Manager. Earned NEC-2313.
  • Communications and Transmission System Technical Control. Earned NEC’s 2318 and 2379.
  • Naval Security Manager.
  • Naval Instructor. Earned NEC 9502.
  • Completed Link way/Link star Comprehensive Network Operations with ViaSat, Inc.
  • Communications and Intelligence Specialist. Earned NEC-9720.
  • Customs Border Clearance Agent-Afloat VTT. San Diego, CA.
  • Completed Base Expeditionary Targeting and Surveillance System-Combined(BETSS-C)

including Remote Ground Station, Standard Ground Station, 107Foot RAID tower, 80Foot tower, MSTAR,Cerberus, RDISS, and FLIR.

HARDWARE

  • United States Navy shipboard and ashore communications, VHF/HF/UHF/SHF/EHF, SATCOM, DAMA, transmitters, receivers, multiplexers, antenna systems, quality control monitoring suites.

Specific suites WSC-6, WSC-8, DWTS, AN/USC-38, SINCGARS, EPLARS, BFEM, Portable radios-117, PSC-5. 2.4Meter KU-Band Duel Optics RX-TX, VSAT, and 7.3 Meter dish, Linkway and Linkstar modems, Adtran TSU 600E, and Shout 900. Base Expeditionary Targeting and Surveillance System-Combined (BETSS-C), Rapid Initial Aerostat Deployment (RAID), Rapid Deployment Integrated Surveillance System (RDISS), and Cerberus security system. 107foot tower, 80foot tower, Remote Ground Station, Standard Ground Station, Forward looking infrared thermal imaging camera (FLIR). Electro-Optical Systems Operator/Maintainer, Thermal Imagery Systems.

SOFTWARE

  • Proficient in windows Office suite and SharePoint 2007/2010. NATO Intel Toolbox (NITB).