An Outline Profile of the Practice
Surgery Locations –
Main Surgery: Ilfracombe Surgery, St Brannocks Road, Ilfracombe. Devon EX34 8EG
Branch Surgery:Combe Martin Surgery, Castle Street, Combe Martin. Devon EX34 0JA
Branch Surgery:Woolacombe Surgery, Beach Road, Woolacombe. Devon EX34 7BT
The practice lies within the boundary of the Northern Eastern and Western Devon Clinical Commissioning Group and information can be found at:-
The website containing information about the practice may be found at:
Practice Background
The Main surgery for Combe Coastal Practice is in Ilfracombe with two branch surgeries, one in Combe Martin and the other in Woolacombe, covering the majority of the Northern Coast of Devon. It is within easy reach of some of the most beautiful beaches at Woolacombe, Croyde and Saunton, and a short drive from Exmoor.
In April 2016 we merged the former Warwick and Waterside Practices to form the Combe Coastal Practice. At the same time we also introduced a same day team and this is staffed by two GP’s each day and a nurse prescriber.
We are now a 3 site Practice with a total list size of 18500 patients, 7 full time and 6 part time partners and 1 part time salaried GPs. All sites are training practices. Our nursing team consists of a Nurse Prescriber, Practice Nurses, District Nurses and Midwives based at the surgeries.
The Practice is well established and successful and the largest in North Devon.
We are also a member of the Devon Health Group formed in 2014.
The Team
Team Approach\Organisational Structure
Practising as a team has always been part of our philosophy. We like to focus on improvement and are always reviewing areas where this can be made, from patient access through to buildings and their impact.
Multi-disciplinary teams work together across the three sites and we encourage suggestions from these teams for better working ideas.
Team Members
Our Practice Manager leads an excellent Practice Team encompassing the Management Team of a Finance/HR manager, Patient Services and IT Manager and a Premises and Governance Manager. We also have a Reception Team Leader, IT staff, reception and clerical staff plus our surgery teams at each site.
Our Practice Nursing team is overseen by our two Nurse Team Leaders and 7 Registered Nurses, 4 HCA’s and one phlebotomist. They offer all nursing related services from chronic disease management to dressings to ear syringing and phlebotomy. We also have a Nurse Prescriber working in our same day team.
Teaching, Training and Development
The practice has a history of training – we train GP registrars and year five medical students and are about to start offering placements to student nurses.
We are committed to the development of the practice and our staff. This includes mandatory training and developmental training for all our staff. Staff are encouraged to highlight any training they feel would benefit them in the achievement of their role and the practice funds via a learning agreement any training which is felt will benefit the individual and the practice.
Infrastructure
Premises
The practice operates out of three surgeries, Ilfracombe , Combe Martin to the east and Woolacombe to the west. All three buildings are owned by the practice and we have recently completed some major improvements to the Ilfracombe building via the Primary Care Infrastructure Fund.
Computerisation/Communications
The practice currently uses Systm One as its medical records system. All notes are summarised on receipt, and any further paperwork received is scanned onto the patient’s record.
We attempt to be as paperless as possible via means of tasks, emails and Lexacom digital dictation system.
All users have their own logins onto the practice network where all work is stored (and centrally backed up).
We have an excellent practice intranet where all practice information is held as well as a practice website for our patient population. These are monitored and kept up-to-date by the management team.
Integrated Working
Our Partners and staff work across all our sites.
We also have central administration and secretarial teams who are based at our Ilfracombe Site but who operate on behalf of the practice as a whole.
The Management team are also based out of our Ilfracombe surgery but have links to all sites and often work from the other surgeries.
This Recruitment
This post is a replacement for our current Practice Manager.
The successful candidate will be invited to start as soon as possible.
The post is subject to an Enhanced DBS disclosure.
Recruitment Process
How to Apply
Please email covering letter and application form to;
Mrs Val Pugsley, Practice Manager on
Closing date for this post is 5pm Thursday 11th August 2016
Assessment and Interview
All received applicants will be assessed equally and fairly using the practice interview assessment sheet.
Applicants who are successful following this process will be invited for first interview on Friday 19th August.
Following this a second interview will be held on either Friday 19th or Saturday 20th August for candidates who were successful at first Interview, where a presentation from candidates will be required, further details will be available if you are shortlisted.
Further Information/Practice visits
If you would like to arrange an informal chat and\or visit please contact Val Pugsley either via email or on 01271 863119.
Terms and Conditions
Quick reference
Please note this list is not exhaustive and the contract of employment will always take precedence.
A brief precis is as follows;
Type of Contract / PermanentHours / Full time/Part Time: we would like 4/5 days per week
Exact daily hours to be agreed on employment
Location / Office is situated at our Ilfracombe surgery but there is a need to visit all of our surgeries as part of the post
Continuous Employment / Any employment with a previous employer does not count as part of a continuous period of employment
Salary / £38,000-£48,000 dependent on experience pro-rata
Probation Period / 6 Months
Annual Leave / 6 weeks plus Bank holidays
Other Leave / All Maternity, Paternity, Adoptive and Parental leave are in line with Government guidelines
Compassionate, Dependents and Bereavement leave in line with Practice Policies
Pension / Automatically entered into the NHS pension scheme
Absence / In line with Practice Sick Scheme
Retirement / The Practice does not assume that employees will retire at any specific age
Redundancy / Statutory entitlement
Notice / 1 calendar week during probation, thereafter 3 months’ notice (both parties)
Training and Education / Requirement to complete Practice Mandatory and any other agreed training
Appraisal / Every 12 months
Disciplinary and Grievance / In line with Practice policies
Practice Policies and Protocols / The post holder will be expected to follow all practice policies and protocols.
Smoking / All practice surgeries are no smoking
Dress Code / Smart office style wear
Convictions\Offences / Enhanced DBS check required
Must advise of any previous convictions and any whilst in employment
Patient Registration / The practice operates a policy whereby any staff member ideally cannot be registered at the surgery they primarily work at. Therefore the PBM will be requested to register with an alternative practice should they be currently registered at our Practice due to working requirements.
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Practice Management Recruitment
Combe Coastal Practice