Nail Tech Unit 1
Multiple Choice Identify the letter of the choice that best completes the statement or answers the question.
1.
An excellent source of essential fatty acids is:
a. fruit
b. candy
c. fatty fish
d. vitamins
2.
Handling clients with tact is:
a. offensive to the client
b. old-fashioned and unnecessary
c. not important in building professional relationships
d. very important in building professional relationships
3.
Energy from food is measured in:
a. calories
b. nutrition
c. proteins
d. carbohydrates
4.
Halitosis is also known as:
a. bad breath
b. tendonitis
c. ergonomics
d. public hygiene
5.
Proper disinfection of nail implements to protect the community is an example of:
a. ergonomics
b. halitosis
c. public hygiene
d. personal hygiene
6.
The professional nail care business recommends that a nail technician's hair be:
a. highlighted
b. styled with lots of volume
c. touching the face when you tilt your head forward
d. pulled back from the face if shoulder length or longer
7.
A verbal or nonverbal exchange of thoughts, feelings or ideas is called:
a. communication
b. active listening
c. reflective listening
d. professional ethics
8.
When providing services, you should sit with your back against the back of the chair and:
a. legs crossed
b. feet flat on the floor
c. feet up on the table
d. slouched in the chair
9.
A well-balanced exercise routine includes cardiorespiratory fitness, strength training and:
a. flexibility training
b. military training
c. playing football
d. eating sweets
10.
What term refers to the study and philosophy of proper conduct in relationships with your employer, co-workers and clients?
a. teamwork
b. personal ethics
c. professional ethics
d. employee handbook
11.
All of the following topics are acceptable for conversations with the clients EXCEPT:
a. weather
b. current movies
c. client needs
d. gossip about colleagues
12.
Lack of sleep can result in all of the following EXCEPT:
a. headaches
b. low energy
c. slow reaction time
d. better job performance
13.
Skin, hair and nails are mostly made up of this type of nutrient:
a. fats
b. proteins
c. calories
d. carbohydrates
14.
Which nutrient should account for 45-65% of your daily intake?
a. fats
b. water
c. proteins
d. carbohydrates
15.
Which of the following points would NOT be part of a professional code of ethics?
a. showing respect for others
b. providing services that may harm your client
c. representing your services honestly to the public
d. being loyal to your employer and co-workers
16.
Carpal Tunnel Syndrome is a condition that affects the:
a. legs
b. feet
c. wrists
d. brain
17.
RDA stands for:
a. Required Dietary Allowances
b. Recommended Dietary Allowance
c. Required Day Allowances
d. Requested Daily Allotment
18.
How many hours of sleep do most people need to function properly?
a. 1 to 2 hours
b. 3 to 4 hours
c. 6 to 8 hours
d. 9 to 12 hours
19.
Which type of shoes are recommended to reduce the fatigue from standing all day?
a. sandals
b. high-heeled shoes
c. loose-fitting shoes
d. low, broad-heeled shoes
20.
Nonverbal communication is also known as:
a. body language
b. active listening
c. reflective listening
d. professional ethics
21.
Touch, facial expression and gestures all describe which type of communication?
a. tact
b. verbal
c. grammar
d. nonverbal
22.
The outward reflection of inner feelings, thoughts, attitudes and values is referred to as:
a. personality
b. tact
c. habit
d. teamwork
23.
The process of converting raw materials such as protein into energy is known as:
a. RDA
b. nutrition
c. calorie intake
d. blood circulation
24.
Bathing regularly and washing your clothes are examples of:
a. ergonomics
b. halitosis
c. public hygiene
d. personal hygiene
25.
Which of the following is NOT a sign of active listening?
a. attentive posture
b. good eye contact
c. yawning
d. nodding in acknowledgement
26.
A business owned by two or more persons is called a:
a. franchise
b. corporation
c. partnership
d. sole proprietorship
27.
The best form of advertising is:
a. a postcard
b. a newspaper ad
c. word-of-mouth
d. rebooking
28.
The majority of the salon's operating expenses will go to:
a. rent
b. supplies
c. maintenance
d. payroll for employees
29.
Developing relationships with individuals who can put you in contact with potential employers or clients is called:
a. networking
b. compensation
c. customer service
d. word-of-mouth
30.
The type of rent in which you pay a set amount every month is a:
a. fixed rent
b. capital rent
c. premise rent
d. variable rent
31.
When a bank provides a reserve of cash for a salon to use, it is known as a(n):
a. track record
b. line of credit
c. rental agreement
d. operating expense
32.
If your employer agrees to pay you a salary plus commission, you will receive:
a. a fixed amount
b. the same amount of pay each pay period
c. only a percentage of the income you bring to the salon
d. a set amount plus additional income for building a clientele
33.
All of the following pieces of information are important to include in the appointment book EXCEPT:
a. client name
b. cost of service
c. appointment time
d. client phone number
34.
What is considered to be the easiest buyer motivation to recognize?
a. need
b. profit
c. desire
d. impulse
35.
A set dollar amount plus a percentage of the total monthly income paid to the landlord is known as which type of rent?
a. fixed rent
b. capital rent
c. premise rent
d. variable rent
36.
Which of the following pieces of information about the applicant should NOT be included in a professional resume?
a. name and address
b. areas of expertise
c. marital status
d. educational background
37.
Which of the following descriptions is NOT an example of a product's feature?
a. aroma
b. size of the container
c. specific ingredient
d. improved nail condition
38.
The tax paid on the profits of a business is known as:
a. W-2 tax
b. income tax
c. sales tax
d. pension tax
39.
Recommending and providing the best products for client purchase is called:
a. rebooking
b. retailing
c. impulse buying
d. comparison shopping
40.
One of the most effective ways to build a clientele is to ask clients to make a future appointment, also known as:
a. rebooking
b. business cards
c. word-of-mouth
d. comparison shopping
41.
The three primary considerations for opening a successful salon include market need, cost of necessary improvements and:
a. location
b. number of client chairs
c. brand of nail products
d. attractive business cards
42.
If a salon gets sued by a client who claims injury from using a salon product, which type of insurance will help protect the salon?
a. malpractice
b. product liability
c. property or premise
d. worker's compensation
43.
All of the following are common ways an employee can be paid EXCEPT:
a. salary
b. credit
c. commission
d. salary-plus-commission
44.
If a nail technician only receives a set income on a weekly basis, the technician is being paid a:
a. salary
b. credit
c. commission
d. salary-plus- commission
45.
All salon products used during client services and for retail are known as stock in quantity or:
a. records
b. income
c. inventory
d. line of credit
46.
An outline that lists your educational and professional background is called a(n):
a. resume
b. reference
c. bulletin board
d. cover letter
47.
A rental agreement is also known as a(n):
a. lease
b. insurance
c. track record
d. line of credit
48.
When one person is in complete control of a business, it is known as this type of ownership:
a. franchise
b. corporation
c. partnership
d. sole proprietorship
49.
Which of the following techniques is used to create an awareness of a product or service?
a. rebooking
b. marketing
c. interviewing
d. corresponding
50.
The type of insurance that covers the salon in case of a natural disaster or fire is called:
a. malpractice
b. product liability
c. property or premise
d. worker's compensation