TRUE TIME FAQ

CLOCK IN AND OUT

All hours worked by employees must be entered into True Time.

MULTIPLE ASSIGNMENTS

You must select the correct job code.

LUNCH BREAKS

Employees will need to clock in and out for a lunch break.

CHANGING POSITIONS

Put your finger on the scanner and the above screen will show. Just hit F2 and pick the position you are changing to. That’s it, no more clocking in and out.

WHAT HAPPENS IF AN EMPLOYEE FORGETS TO CLOCK OUT?

The system will automatically punch the employee out at midnight. The supervisor will need to correct/edit the punch for the employee.

HOW DOES THE SYSTEM ROUND CLOCK IN/OUT TIMES?

True Time will round to the nearest quarter hour for an employee’s total daily record.

EDIT A TIME SHEET

Editing may be necessary if an employee forgets to clock in or out, or needs to add a missing record. True Time will keep a record of all adjustments made to each time sheet. This is available for the employee and supervisor(s) to view. You may view adjustments by opening an employee’s time sheet or viewing time sheet detail.

TIME SHEET APPROVAL/SUBMIT

Employees must approve (submit) their time sheets weekly, either end of the day on a Friday or Monday. Please verify your hours before submitting your timesheet.

If an employee is absent on Friday or Monday, they may submit their time sheet when they return to work. Supervisors may submit an employee’s time sheet on their behalf if it is necessary.

Supervisors must also approve their employee’s time sheets. We recommend that you regularly log into True Time and approve time sheets every Monday. If you are absent, you may approve the time sheets from home.

TIME OFF REQUESTS

All time off requests must be entered (requested) into the system. Requests for sick leave using True Time does not replace calling in sick. Employees must continue to adhere to the school’s time off procedures. Time off requests may be entered for past or future dates. For example, if an employee is sick on a Friday, they may enter the time off request on Monday, when they return. If an employee would like to request time off for a future date, they may proactively submit the request ahead of time. You must have a positive balance to request ANY time off. The system will not allow employees to request time off if it results in a negative balance, with exception to unpaid time off requests.

TIME OFF APPROVAL

Employees must submit all time off through Skyward. Once a request has been generated, the supervisor will need to approve it. Time off must be approved before the time sheet it applies to can be submitted to payroll. True Time will generate an error message and not allow the time sheet to be submitted when there is an outstanding time off request.

COMP TIME – FULL TIME EMPLOYEES ONLY

True Time will prompt employees to request comp time for overtime hours. The employee may choose to put the overtime hours into their comp bank or to be paid overtime for the hours. This can only be done by submitting your time sheet through employee access not the time clock. Once the time sheet is processed by payroll, all requested comp time will be added to the employee’s time off balance. The employee will request comp time through the time off module, same as requesting a sick day, vacation day, etc.