CAVELL NURSES’TRUST - PERSON SPECIFICATION

FUNDRAISING ACCOUNT MANAGER

ESSENTIAL / DESIRABLE
Qualifications / 3-5 years of experience working in fundraising, corporate sales, training, customer service or similar
Basic knowledge of fundraising as an academic discipline.
In depth knowledge of the corporate sector / Recognised qualification in fundraising, sales, training and/or customer service
Experience / Proven experience in customer service, sales, training or similar discipline
Good understanding of the principles of customer care and the measures that are used to achieve high levels of customer satisfaction.
Lead responsibility for generating employee fundraising within corporate relationships demonstrating a strong commercial acumen
Demonstrable experience of achieving targets in a sales or fundraising role.
Demonstrable understanding of legal requirements relating to corporate fundraising.
Understanding of the principles of marketing and PR
Experience of organising events and campaigns. / Experience of the voluntary sector
Experience of the range of corporate fundraising techniques and account management.
Understanding of risk assessment and regulatory requirements for public events
Recruiting and managing volunteers.
Experience in public speaking
Skills / Excellent interpersonal skills
Excellent administrative and organisational skills, with a finely honed attention to detail.
Excellent written and verbal communications skills.
IT Skills in MS office.
Excellent Presentation skills
Able to deal with difficult people and situations to achieve mutually acceptable outcomes
Flexible – able to identify and seize opportunities when they present themselves / Coaching and mentoring of volunteers
Accomplished public speaker
Abilities / Ability to prioritise own workload and work to deadlines
Ability to inspire, motivate and secure support of others
Ability to understand, exhibit and implement excellent customer care attitude and behaviour, therefore committed to building good internal and external relationships, both with staff and supporters.
Self-motivated and self-directing
Self-aware: know gaps in your own knowledge and skills, and not be afraid to ask for assistance
Able to be task-oriented but also rise above tasks and see the bigger picture.
Numerate.
Committed to the highest standard of customer care / Ability to train volunteers
Knowledge of one or more of Cavell’s areas of work
Special Conditions / Willingness to work outside agreed hours on a regular basis
Willingness and ability to travel
Willingness to train and learn new skills.
Valid driving licence & own car / Interest in and commitment to, the aims, objectives and ethos of Cavell

June 2016

June 2016